Owner's Response: Dear HomeAway user, Please find our response to the review hereunder. We received a phone call from the guest, who reported 2 issues: 1) 1 screw that came loose from the footrest of a bar stool, and 2) the pool light did not work. He also mentioned that he 'just wanted to report this, but nothing was major or urgent'. We sent our handyman to the property anyway, who put back the screw into the footrest. There were no other screws to be fixed, especially not in the cupboard. We also created a work order for the pool specialist to have the pool light bulb replaced, however this is a more complicated repair and it takes longer before it can be scheduled. It has been fixed in the meantime. The lights on the pool deck worked fine. The guest is responsible for putting the trash cans by the curb side, and back in. There is absolutely no reason not to plan anything on trash day: cans can be put outside on the previous day already, and back in by midnight on trash day. There are different days depending on the type of trash, these rules are defined by the county. That is why we explain everything clearly on a note. All towels were cleaned prior to arrival, and the home was inspected after the clean. In the unlikely event a housekeeping issue occurs, this has to reported after check-in (nothing was reported). We cannot comment on the situation with the neighbor because we don't know about the actual circumstances. So far, no neighbor related incidents had been reported for this property. We regret to read that the guest feels maintenance was very poor and no solution was offered after calling. Only 2 minor issues were reported, the loose screw and the pool light, and 1 of them was repaired immediately. Only the pool light took longer for the reason explained above. This is still a very beautiful property, completely renovated last November. Sincerely, the Horizon Vacation Homes team.