5 Bedrooms, 4 Bathrooms, Sleeps 12
- english, dutch
Please consider the following guidelines when booking this property:
100% refund if canceled at least 60 days before arrival date.
Great getaway from hustle and bustle
Loads of room for large family or families. Quiet neighborhood. Well appointed furnishings. If you like firm mattresses this is the home for you.. looks like the area around this resort neighborhood is being built up. Farther away from theme parks and busy zones but a nice retreat after day in the park. Our issue with their AC was tended to as promptly as possible. Disappointing for us but completely out of their control. All in all an excellent family vacation home.
Wonderful peaceful retreat !
We had a lovely week in this vacation rental. It was private, peaceful and filled with the sounds of nature.
Villa turned out to be exactly as pictured, no surprises/ disappointments. Property managers were accommodating with the check in time.
Definitely worth spending extra for pool heat.
I wish we did not have to purchase items like paper towels, toilet paper and Kleenex, in another rental through VRBO those were provided, but it is obviously not a big deal, more of a heads up for future visitors.
Overall very positive experience
outstanding property in perfect location
From the moment we arrived we could not stop thinking how perfect this vacation rental was.Everything was exactly as described so we could concentrate on getting on with having a relaxing holiday .Would recommend the house to anyone trying to find a quiet hideaway close to all the parks.The view over the lake behind the property
made using the pool extra special as you could watch the wildlife while swimming.
Having free use of the clubhouse was a nice addition as there you can make use
of a larger pool and a fantastic outdoor spa too.The fact that watersong is a gated community gives you that added feeling of security and the guys at the gate were
very friendly and helpfull.Would not consider staying at any other place on any return trips to orlando...many thanks to lynn and the team for their immaculate presentation
of the house....
Very Clean home
I have rented a few vacation rentals before. What stands out the most to me is how clean the home was. I was very impressed. The pictures are very true to what the home is. We had a great time. Lynn was very helpful and responded in a timely manner. I recommend this home!
Sure wish that the owner would of been involved with complaints
Arrived on Sunday the 14th. Sent management a message about how dirty the pool was (bugs all over)and that air conditioner in garage did not work. (Never attempted to fix) She sent me a message that filter will work from 8-8. Which it should have been working all day. This went on till we left. The day before we left a different manager came and he couldn’t even believe the pool skimmer that we had to use. He left us one to use but that was around 5pm the night before we left. He at least tried and also sent a pool professional out. They explained that the filter was not spinning. The other filter was not collecting anything. The pool guy picked up the basket and it fell apart. I paid $175.00 for pool heat and we only used the pool 1 day. Knowing the conditions of the pool, I could not let my mother in the pool due to her health condition. Nor did we want to. Lynn the property manager just kept blowing me off, so I even had to contact home away. It is such a shame, because the house itself was wonderful. I have asked for some compensation do to to no use. I also want the pool heat back and my deposit. So far no answer. I’ve used home away in the past and have never had a problem and they did try to talk to someone. They had no luck. Hopefully since I was not given the chance to talk to the owners during my stay, they will reach out to me after reading this. I will be more than willing to forward all emails.
Donna, we go on vacation once a year for 10 days. When you sent me an email, you got a auto reply saying to email my brother with any problems and that you could also use my phone number as it was forwarded to him. You kept emailing me..., so I got in touch with pool guy and my brother. I even emailed you back a few times whilst I was away. I returned the pool heat money to you on Oct 25th (and replied to your email again)...., even though the heater had been running and the pool was used. But what a shame you gave such a beautiful villa only 2 stars, even though my brother spoke to an elderly man at your villa and he said he was having a wonderful time and loved the villa.