Family of five stayed for a week at this property. Overall the house was pretty clean, the only issue we ran into was the pool. It was a little green with algae our first night, it got worse the 2nd day. I contacted the pool guy as instructed in the welcome packet. When I didn't get a reply I contacted the property manager, still no reply, so I emailed the owner. They were able to contact the property manager and pool guy. The pool was cleaned and clear within a couple days. Other than not being able to use the pool for a day, our stay was pleasant. They do recommend the pool area not be used after 10pm, due to the neighbors complaining of noise, so if you plan on using the pool late at night, look for another property to rent. We also saw some crocodiles in the pond area behind the house, the house does have alarms on the doors if you have children for safety. Overall the house was very comfortable, I would recommend.