Location, Location, Location! Immaculately Kept!

It’s very difficult to respond to this review. If I came to the property on Saturday morning, walked in and asked to see their dishwasher, I would say, “the owner shows up unexpectedly” but not 30 minutes before check out to pick up the dirty sheets placed outside the property for laundering. I have 10 properties in Dewey and really no time or desire to “watch” any particular rental. On Friday, the cleaning staff, which only includes one of my adult children, turned over the property we own next door. They do not access any part of the rental property of this one or go near any door that rentals utilize to get inside their property. Then, not one of our maintenance crew or cleaning came to any of our properties even this one for the entire weekend that this property was rented. Between 9:55 and 10:05 on Sunday our cleaning staff which includes me show up and wait in our laundry room for the turn over to start. This area is again, nowhere within the rental’s access of the property. No one, especially me, stands by the outside stairs, it is in direct sun. I’m also unsure what “lecture” about trash is being referenced as greater than 10 bags of trash were piled up next to the cans under the house at check out and I simply showed the one person adding more trash to the pile where our additional cans were placed against our next door property. It was literally 7 words I said at the most. “Those cans are for your use also”. I apologize if my tone seemed too directive as it was meant to be helpful just as the early check-in I allowed should have been.

Thank you for your feedback. We are sorry that the temperature of the home was not as comfortable as you had hoped upon arrival. We understand that everyone’s comfort preferences are different. The home is typically maintained at 72°F, but we recognize that some guests prefer cooler temperatures, particularly during the summer months. We would also like to clarify that towels are not included with this rental, as disclosed in multiple places throughout the listing, the signed rental agreement, and guest information. When you contacted us, we promptly delivered the requested towels to accommodate your needs. The standard charge for towels is $5 per towel, and we provided several additional towels at no additional charge to help make your stay more comfortable. We strive to provide a clean, well-maintained property with responsive service, and we appreciate the opportunity to provide additional accurate context for future guests.