2/10 (非常に不満)
Frank F.
2025 年 4 月 20 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Beautiful Home, But Too Many Overlooked Issues
The house is pretty and in a peaceful area, but several issues impacted our stay. Outdoor dining was hard due to poor lighting. We tripped on loose pavers, spilling grease. The propane tank was 1/4 full, though we were told it would be full. The host replied the next day: “It seemed pretty full when I checked.” By then, we’d already bought a new one and our food had spoiled. Her later comment about hiring a paver cleaner felt excessive for a spill a degreaser could fix. On night one, my wife found a large roach in the bedroom and was uncomfortable all week. Roach traps were placed throughout, even near our child’s towels—clearly showing an ongoing issue. When we mentioned it, the host said she could’ve sent pest control. We explained spraying during a stay is unsafe—no reply followed. We asked about using the boat dock and were told yes, but arrived to find the nearby lock closed for construction. We had to pay marina fees. The water view was also blocked by cranes—none of this was disclosed. We asked about a cooler in advance and were told one was available, but found a moldy, broken tote and had to buy one. Pool maintenance was unannounced—we found a note on the ground dated the day before and likely swam after chemicals were added. Checkout was 10 a.m., but the host arrived at 9 and began cleaning while guests were still inside. We shared feedback respectfully, but the host’s response felt defensive. I hope future concerns are taken seriously. FYI: The pool is only 3 ft de
Frank F.
2025 年 4 月に 7 泊滞在
