キャビンW / 5エーカーのゲストク... 2ファミリー向け - タウンから1マイル

Thanks for staying and welcome you back!

Thanks for taking time on writing a review! There should have been plenty of wash clothes but I will double check. The website shows what we provide, paper towels is not one of them!! Regards Mary

Loved your stay and please come again!!

Thanks for staying Lonny, we welcome you back anytime. You were a great guest!

Sounds like you didnt find the second bedroom off the main house, we provide 3 keys, one of them opens it. Its location is described in the description of the house. Every bed has a regular mattress on it so, no idea what your talking about in regards to just a pad on one of the beds. The roll away bed in the landry room is actually very comfy and its for squeezing in a 7th person. Many people have used it with no complaints including my 85 year old mother. Others have used it for small children who want to sleep closer to their parents. There are 2 coffee pots on the property one in the main house and one in the guest house. The refrigerator in guest quarters is being replaced, someone left it completly unusable. Potential guests should read the information provided on the website. This is a cabin with unusual layout but it is described well on vrbo. There are 5 beds 2 queens, 2 full size and the roll away. Not sure how this didnt work for a party of 4. I will talk to housekeeping about your concerns, normally they do good work.

Terry and Sandi, thanks for taking the time to write a review. We would love to have you back and look forward to it! Mary

Thanks for your feedback. We don't provide air conditioning as it would spoil the pristine and quiet environment of the forest, we do provide several floor fans. The outside entrance to the "western room" is noted in the property and bedroom descriptions. The forest does produce many bugs and we do spray regularly, a few days between renters and cleaning can leave a few bugs present, this is just part of the environment. Our towels are regularly sanitized as the well water will leave a metallic smell to them perhaps someone left damp towels sitting in the dryer I will have house cleaning treat the towels. Thanks!

Tom, Thanks for your positive review and glad you enjoyed it. Mary

Thanks for staying Liz! So glad you enjoyed. We will look into the shower head. The grocery store is usually fully stocked and clean. I'm surprised of the condition you experienced! Although depending what part of the country you come from you may think the prices are high. Appreciate your feedback - Mary

A few facts... We also stay in vrbo homes including a beach side penthouse in Hawaii, even it did not not provide coffee or bottled water nor has it been provided in any home we rented. The rental agreement details what is provided. Our coffee pot does not require filters if any were present a renter provided them on their own and left them. The towels are brand new and maybe have been washed 3 times, the original plush heavy towels took to long to dry. The mattress is top of the line Stearn & Foster its not old, doesn't sag, is not extremely hard or soft. Extreme water temp changes in the shower have never been experienced or reported but we will check to make sure that hasn't changed. In 12 years of renting we've never charged extra or retained deposit money for cleaning. The cleaning fee would not be considered "hefty" for 4-5 hours of cleaning. The cleaning window is small (4-5 hours between guests). Cleaning personnel requested guests START two loads of laundry, the request is "wash one load, put it in the dryer, start a second load leave it in the washer". This shortens cleaning time especially with bedding and towels for 9 people. We are very accommodating if renters contact us with specific needs or concerns. Had we been contacted about your early departure we would have understood and not wanted you to start laundry. It's always best to contact owners for issues in advance or when they occur so they can be addressed.