We consider the Grand Mayan one of the best places for families/kids:
The one bedroom suite was modern, clean, spacious, and having a kitchen & pullout couch made it a plus. There are pools for all ages, and plenty of restaurants/bars to choose from. The beach is steps away and even though it is not the nicest part of the bay, it is calm and pleasant.
Overall the Vidanta complex exceeded our expectations based on its hospitality, execution and grounds.
Things happen!
Be open to not have a view. We had top floor but facing a construction area.
River pool was broken two days
Housekeeping did not clean the room one day
We had a great time and we'll be back.
Ed responded to all questions quickly and was very accommodating.
Thank you