House, 3 Bedrooms, 2 Baths, Sleeps 8 (8 adults)
- english, french, german, spanish, portuguese, italian
Check-in: 4:00 PM
Check-out: 11:00 AM
Smoking is not permitted anywhere on the premises.
Minimum age of primary renter:21
Max guests:8 (sleeps up to 8 adults)
Quiet hours are from 10 pm to 8 am.
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Great place, Very confortable house
The place near the Lake. The deers. The house.
Was great. Excellent location. Right near the lake and tennis courts. Very cozy and comfortable house.
With some TLC this property can be a 5 star
-The house is not clean!
The front entrance was full of leaves, dirt, and spider webs and we had to clean it.
The outside stairway to the game room was full of spider webs and had to be cleaned before we could go into the room.
Area rugs and upholstery are stained and pretty disgusting
There are spider webs in every room on the walls, ceiling, and especially the windows and screens.
Kitchen cabinets inside are dirty and shelf liners need to be installed in all shelves, and installed correctly.
The outsides of the cabinets were filthy until I asked that they be cleaned.
Clean the kitchen! The cleaning crew should report to you about cleanliness of cupboards in and out. A renter should not have to ask for this to be done and should not be cleaning the house!
-The kitchen is very under stocked for a rental. The following items are missing:
Microwavable containers for food – there was NO glass anything that could be used to heat up food
8 oz glasses - The only glasses were very large cracked plastic ones that barely fit in the dishwasher.
Measuring cups and spoons, tongs, cookie sheet
Potholders – need at least 4… there was ONE and it was black with burn marks and filthy, stuffed in an unlined, dirty drawer.
Cutting board – the ones there were there were plastic ones that needed to be thrown in the trash
There was one very tiny dish soap bottle and only 2 dishwasher capsules, and you asked that we wash the dishes before we leave. Supplying more soap is a small amenity that goes a long way.
- The pink queen bedroom closet did not have a bar to hang clothes.
- There were 4 hangers in the house when we arrived. We had to ask for more.
- All vertical blinds need to be operational. If not, fix them!
- Bunk bed room has a drawer in the dresser with NO bottom… it’s in the closet leaning against the wall..
The extra pillows are just gross! One has bloodstains on it and another has burn holes.
-Garage door motor is not operational. Garage looks like it hasn’t been cleaned in years.
-Vacuum cleaner motor doesn’t work and the central vacuum barely works
-Master bath toilet had to be repaired because it didn’t fill
properly. That’s something the management company should have checked before we rented!
-Outside patio had ashes from the BBQ on the deck that we had to clean up. There was no charcoal brickets or lighter fluid. It's a small amenity to provide a little for renters.
We paid a cleaning fee and it was not clean!
We are sorry to read you arrived to an unclean home. We are addressing the housekeeping issues with the entire team to correct this matter immediately. The owner has also been made aware of the missing items so they can get them replaced right away. Maintenance has handled the closet rod, dresser drawer, blinds, garage door, and vacuum. Thanks!
We enjoyed Pine Mountain Lake, we thought it was a fun community. The water taxi was a plus, since visitors aren't allowed to park at the marina. Lake Lodge Beach and Fisherman's Cove are within walking distance, and a free boat ride to the marina was great. <br />
We rented a pedal boat and a kayak for a good time on the water. The process was easy and we had a great time. Lunch at the marina cafe was very tasty, although does take time for orders to be filled. They told us when we ordered the wait would be about 20 minutes and that was accurate. (This was at a time they really weren't busy.)<br />
We also spent a couple hours at the community pool and enjoyed that as well.<br />
The house was nice. The double bunk bed room was great for our 3 teens... no one had to share a bed. Our daughter enjoyed her own room. That all worked out well.<br />
I am not sure we would prepare a full meal in the kitchen. We didn't feel great about the pots/pans & other supplies we found there, but others may feel differently. <br />
I remember not being able to find information about the grill... it is charcoal, not gas. There was also an arcade type basketball shooting game in the game room.<br />
The address is on Cresthaven... that's were the driveway is. Somehow something I printed from the reservation stuff said to go to Rock Canyon.
Thank you for leaving your review with us, Julie! We are working on correcting the driving directions our guests receive and appreciate you bringing the error to our attention. We have found the kitchen inventory to be properly stocked for a Vacasa home, and we do plan on replacing the charcoal grill with a gas one. Thanks again!
Clean, comfortable & well furnished home, but with some issues.
Had to deal with ants in bathroom, faulty water valve on MBR toilet & inadequate storage for trash. Had to put previous renters excess garbage in garage to stop animal scavenging.
Hello Norbert- Thank you for your feedback. We have reached out to the local team about the issues you experienced in the home. The local team has advised that the team will be addressing the ants in the bathroom and the value on the toilet. The storage of trash will be discussed with the owner and we are working with the local trash company to figure out a better way for trash removal for all units in Groveland. We do apologize for the inconvenience. Thank you.
The house is conveniently located by the lake. All the amenities were as advertised though we didn't realize how to access the game room for ping pong, table hockey and basketball until our last day there. Be sure to walk outside the house to underneath the deck to find the game room.