No battery in front door lock:couldn't enter, wait in hot conditions until handyman arrived. Lock still not fixed for two days, no hot water in bathrooms for 4 1/2 days, hot water breaker turned off, whistling toilet at 1:00am, broken bathroom door knob, unkempt yard, no jacuzzi jets after 3 days, waiting for repairmen, rat poop around jacuzzi. No offer of money back or free extra days,. DONE!