My wife and I rented this property for one week while visiting family in St. Augustine. The whole check-in process was about as seamless as one could expect. The emails from the host were accurate about where to find the fob and key to enter the building. Inside the unit the owner had everything organized in great detail. Snacks were provided along with a couple of bottles of water. Coffee was available using a Keurig coffee pot with a few pods provided. The bathroom had all the personal care items one needs, including a complimentary large tube of toothpaste. Have never seen that before. Bottom line is our stay was comfortable with no issues. I would suggest that if you rent this property to arrive during daylight hours because the entrance to the driveway is a little hard to find and especially at night because of limited street lighting. Oh, I forgot to mention the community itself. It's first class with a variety of swimming pools, a Fitness Center, and a playground for kids with slides and climbing structures. We've found our getaway in the World Golf Village area! A big thank you to the owner for a comfortable stay!!Bob and Joy