8/10 Bueno
Dawn L.
1 de oct de 2025
Aspectos positivos: Llegada, ubicación y precisión del anuncio
The resort and location are great. The room has a beautiful view and is in a quiet area of the resort. It is at the bottom of a hill so going anywhere on the resort is an uphill walk If that is an issue for you they provide golf cart service and will drive you wherever you need to go. There is a smaller pool and bbq area very close to this suite and the larger pool/ hotub/ sport courts and dining area are a short walk up the hill. The resort has a nice private beach that is shared with the 1 Hotel. We were a bit disappointed with the suite itself. It had a musty smell and could use a few repairs annd deeper cleaning.Our air conditioner was dripping onto the pillow/bed in the lock off when we arrived. We moved the bed away from the wall which left it dripping onto the floor where the outlet and cords were located. We also could not get 2 of the 3 TVs to work. We contacted the number provided to us and didn’t hear back until we contacted them later to let them know we were able to resolve the dripping issue and get one of the 2 TVs to work. We were never able to get the TV in the lock off to work. They also leave the modem and all the cables in a pile on the floor in the lock off. I would recommend for them to at least put it all in a bin or basket on the floor maybe. It was an eyesore when looking out the window at their beautiful view and needing to walk around or step over to go out to the lanai. If we were to take another trip and planned to spend more time
Dawn L.
Se alojó 6 noches en agosto de 2025
