I rented this place out during the super bowl weekend. The owners were very informative and quick to respond to any questions I had. I was satisfied with this place because of all the amenities like the hot tub and the fireplaces with great view. Yes it was a great view but everything else didn't work. So excited to enjoy this vacation only to come to Tahoe and nothing worked.. When we first got to the place it was so cold and we tried turning onthe fireplaces it didn't work. The hot tub didn't work which is something i was looking forward to relaxing in the hot tub with a glass of wine. The owner sent out their maintenance people and spa lady but unfortunately they didn't fix anything. Long story short all the amenities other than the wood fireplace didn't work which didn't help the other parts of the house in a 30 degree weather. I was really upset but they said they would fix it the next day unfortunately nothing worked our whole entire weekend there from Friday to Sunday. Also after two to three people showering there was no hot water left and the shower would get backed up for my other friends or family that needed to shower. I was so embarrassed I had my friends and family join me in this vacation everyone splitting the cost and yet nothing was satisfying. Another thing was my friend got shocked by an outlet because the extension that was provided wasn't secured right it was put together by tape or wire looking things. It was not safe because we had kids in the house and with all these problems you would think the owner would check everything thoroughly before renting out to next guest especially if I notified them at least a month in advance about me wanting to rent for that weekend. I was so disappointed but I couldn't do anything about since I had paid already. This vacation was the worst but made it the best i could for the kids and I'm Hoping next time I'm not trapped in one if these again because they wouldnt accommodate or give or pay for the inconvenience of their home. I paid so much including a cleaning fee and yet still cleaned and picked up and they still manage to not give back my damage deposit back.

I also recommend that anywhere you rent before touching anything or settling in make sure you're the first person to go in and take pictures of how you seen the house when getting there and pictures when leaving the house. They had the audaucity to charge me for supposedly moving things which that wasn't the case that ha