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A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!

A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!

A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!の写真ギャラリー

外観
屋外スパ浴槽
リビング エリア
ゲーム室
客室

口コミ

10段階中8.8
非常に良い
ベッドルーム 2 室バスルーム 2 室定員 5 名

人気の設備とサービス

  • プール
  • 敷地内のホットタブの数 - 1
  • キッチン
  • 洗濯機
  • 冷房
  • バーベキューグリル

客室 & ベッド

ベッドルーム 2 室 (定員 5 名)

ベッドルーム 1

キングベッド 1 台およびクイーンベッド 1 台

バスルーム 2 室

バスルーム 1

バスルーム 2

その他のスペース

キッチン
バルコニー

この施設について

A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!

"A Smoky Mountain Lake Cabin" Is the perfect Smoky Mountain getaway with Community access to Douglas Lake, a community pool just 1 minute from the cabin. With paved roads all the way to the cabin this cabin is considered motorcycle (at the riders' discretion) friendly. The parking is off the street and is gravel with enough room for one vehicle. For additional cars, please feel free to park at the resort pool area where you can cool off during the hot summer days.

Sleeping up to 5 people in this beautifully decorated cabin with both master bedrooms on the main floor one being a King bedroom with a flat screen tv, connected to a Jack-n-Jill Bathroom with a walk-in shower. The second being a Queen-sized bedroom with a private bathroom and the washer and dryer tucked away in a closet for your convenience.
The spacious open concept living area consists of the living room with an extra comfy sectional sofa to curl up on while enjoying the wood burning Fireplace or the Flat screen tv. The fully equipped kitchen is perfect for gathering the family at the dining bar while preparing all your meals. The gas grill is just out the side door for all your grilling needs.

Head up to the loft and you'll find a foosball table, a stand-up multi-arcade game, flat screen tv and a convertible couch that will provide extra sleeping space for 1. Plus, a deck just off the side of the room to grab a quick breath of that fresh mountain air.

After a day out on the lake, relax on the wrap-around deck with rocking chairs or the swing, Maybe take on a game of cornhole before taking a relaxing dip in the Hot Tub.
If you're looking for a cabin perfectly situated away from all the hustle and bustle of Pigeon Forge and Gatlinburg but still close enough to enjoy all the attractions and the Great Smoky Mountains, plus have access to Douglas Lake and all the community amenities, then this cabin is perfect for you! Don’t miss out and book now!

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チェックイン : 16:00 以降

代表者の最低年齢 : 21 歳

チェックアウト : 10:00 より前

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子供の利用可 : 0 ~ 17 歳

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施設番号 : 3197211vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
施設における一酸化炭素検知器の有無について、オーナーから情報提供はありません。ポータブル検知器の持ち込みをご検討ください
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器が備わっています
この施設には、バルコニー、パティオ、テラスなど安全面からお子様に適さない可能性がある屋外スペースがあります。ご心配な場合は、ご到着前に施設にお問い合わせの上、適切な客室に宿泊できるか確認することをおすすめします。

周辺地域について

セヴィアヴィル

このキャビンはセヴィアヴィルにあり、テーマパーク近くかつ山間部に位置しています。ショッピングを楽しむなら、アイランド アット ピジョン フォージやタンガー アウトレッツへ足を運びましょう。また、地域の人気スポットを楽しむなら、タイタニック博物館とドリーウッド (テーマパーク)をおすすめします。子供連れで楽しむならウィルダネス アット ザ スモーキーズやソーキーマウンテンウォーターパークはいかがでしょう。ウォーターチュービング、ラフティングといったウォーターアクティビティのほか、乗馬、ハイキング / サイクリング トレイルなどのアウトドアを楽しむことができます。
地図
Sevierville, TN

周辺情報

  • ダグラス湖 - 徒歩 3 分 - 0.3 km
  • ウィルダネス アット ザ スモーキーズ - 車で 31 分 - 30.0 km
  • ソーキーマウンテンウォーターパーク - 車で 32 分 - 30.4 km
  • セバービル コンベンション センター - 車で 32 分 - 31.0 km
  • ドリーウッズ スプラッシュ カントリー - 車で 35 分 - 31.4 km

交通案内

  • マックギー タイソン空港 (TYS) から車で 71 分

レストラン

  • ‪McDonald's - ‬車で 24 分
  • ‪Forest Grove Rv Resort Cafe And Butcher Shop - ‬車で 47 分
  • ‪Taco Bell - ‬車で 30 分
  • ‪The Dam Store - ‬車で 36 分
  • ‪Burger King - ‬車で 22 分

よくあるご質問

A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!にプールはありますか ?

はい、この宿泊施設にはプールがあります。

A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!はペットと宿泊できますか ?

いいえ、ペットは同伴できません。

A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!のチェックインは何時ですか ?

チェックイン開始は 16:00 です。

A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!のチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

A Smoky Mountain Lake Cabin, Spacious Smoky Mountain Getaway, Free Tickets!はどこにありますか ?

セヴィアヴィルのファミリー向けのこのキャビンは、山中にあり、ダグラス湖から 0.3 km、スモーキー マウンテン ディアー ファーム アンド エキゾティック ペティング動物園およびマグワイアクリークから 15 km 圏内です。マウンテン ビュー オーチャードおよびフォービドン カバーンズ (鍾乳洞)も 20 km 圏内です。

口コミ

8.8

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 23 件の口コミ中 15 件が非常に良い
評価 8 - 23 件の口コミ中 4 件が良い
評価 6 - 23 件の口コミ中 3 件が普通
評価 4 - 23 件の口コミ中 0 件が不満
評価 2 - 23 件の口コミ中 1 件が非常に不満

9.4/10

清潔度

9.8/10

チェックイン

9.4/10

コミュニケーション

9.2/10

ロケーション

8.8/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Donald H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Everything was in good shape and the property was near where wanted to visit.
2025 年 12 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 12 月 30 日)
Thank you, Donald! We appreciate your 10/10 review and are glad to hear everything was in great shape and the location worked well for your plans. We’d love to host you again on your next visit to the area!
宿泊者限定の口コミ

10/10 (非常に良い)

ashlee h.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Wonderful

Great visit
2025 年 4 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 10 日)
Thanks for the 5 stars and please come back in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

Kivante W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

GREAT STAY

The cabin was spotless when we checked-in & we had zero issues our stay!
2024 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 24 日)
Thank you for your fantastic review! We're delighted you found the cabin spotless and had a seamless stay. It was our pleasure to host you, and we hope to welcome you back soon. Safe travels!
宿泊者限定の口コミ

6/10 (普通)

David M.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Vacation

The stay at this location was nice. It was a little far away from attractions and restaurants but it was nice to get away from all the noice and traffic. The house itself was clean though a little dusting would have been great. Overall it was an enjoyable trip and I would stay here again!
2025 年 5 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 29 日)
Thank you for your thoughtful review! We’re glad to hear you enjoyed the peaceful setting and had an overall enjoyable trip. We appreciate your feedback about the dusting — we’ll be sure to address that with our cleaning team. It means a lot that you’d choose to stay with us again, and we’d be happy to welcome you back anytime!
宿泊者限定の口コミ

10/10 (非常に良い)

Lakeshia H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Vacation fun

Everything was clean and neat, we had 0 problems, would book again
2024 年 12 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 12 月 20 日)
Thank you so much for your kind words! We’re thrilled to hear that everything was clean, neat, and problem-free during your stay. We’d be delighted to host you again in the future—looking forward to welcoming you back soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Angelica B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Father's day vacay

It was clean and fun.
2024 年 6 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 6 月 21 日)
Thank you for your kind words! We're thrilled to hear that you found our place clean and fun. It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay soon. Best regards,
宿泊者限定の口コミ

10/10 (非常に良い)

Katie S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

We loved this Cabin!

It was definitely a peaceful stay. It was just like the pictures. Very Nice!
2024 年 4 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our vacation rental to be peaceful and just as depicted in the pictures. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Safe travels!
宿泊者限定の口コミ

8/10 (良い)

michelle t.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful cabin

Beautiful cabin.fire wood would have been great to have along with an outside trash bin. Besides that it was a great stay.
2024 年 11 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 11 月 29 日)
Thank you so much for your kind review! We're thrilled to hear you enjoyed your stay and found the cabin beautiful. We truly appreciate your feedback about having firewood and an outside trash bin; we’ll look into how we can enhance those amenities for future guests. It’s wonderful to know you had a great stay overall, and we’d be delighted to welcome you back anytime! 😊
宿泊者限定の口コミ

10/10 (非常に良い)

MITCHELL R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Trip

Great time
2023 年 12 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Mitchell, We're delighted to hear that you had a great time during your stay at our vacation rental! Thank you for choosing us, and we hope to have the pleasure of hosting you again in the future for another fantastic experience. Warm regards,
宿泊者限定の口コミ

8/10 (良い)

Paul H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice little cabin

The cabin itself is well maintained and clean. The kids had a great time with the loft game room and the location is good as well. No exterior trash bin on site, and the connection between the road and the parking area could use some work. Overall it was a great experience and we would stay again.
2024 年 11 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 11 月 26 日)
Thank you for your thoughtful feedback! We're delighted to hear that you and your family enjoyed the cabin, especially the loft game room—it’s always a hit with the kids! We’re also glad the location worked well for your trip. We appreciate your notes about the exterior trash bin and the connection between the road and the parking area. These are valuable insights, and we’ll be addressing them to improve our guests’ experience. It’s wonderful to know you had a great overall stay, and we look forward to welcoming you back for another visit in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Jada C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Super Relaxing and Cozy

This cabin was absolutely wonderful and in a great location. The hot tub looked a little gross though; the water was cloudy and there was something growing on the lid. Other than that, everything was perfect!
2024 年 3 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for sharing your experience with us. We're thrilled to hear that you found our cabin wonderful and enjoyed its great location. We apologize for any inconvenience regarding the hot tub. Your feedback is important to us, and we'll address this issue promptly to ensure a better experience for our guests in the future. We hope to welcome you back soon for another perfect stay. Best regards,
宿泊者限定の口コミ

10/10 (非常に良い)

Allan Y.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice Getaway

Property as described. Clean and updated. Easy check in.
2024 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 3 月 10 日)
Thank you for your review! We're glad you found the property as described, clean, and with an easy check-in process. We appreciate your feedback and hope to host you again in the future. Best regards,
宿泊者限定の口コミ

10/10 (非常に良い)

Lori G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Spring break

Cabin was cute! Spacious. Teens slept in loft. Enjoyed the hot tub.
2024 年 3 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your feedback! We're delighted to hear that you found our cabin cute and spacious. It's great to know that the teens enjoyed the loft and that you were able to relax and enjoy the hot tub. If you ever find yourself in the area again, we'd love to host you for another enjoyable stay. Warm regards,
宿泊者限定の口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ

Lake Cabin

The cabin was nice but from the description we thought it was way closer to the lake than it was. We still had a good time but had been looking forward to enjoying the lake.
2024 年 4 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 28 日)
"I appreciate your feedback about the distance from the lake. Despite this, I'm delighted to hear that you still had a good time at the cabin. Thank you for choosing to stay with us, and we hope to host you again in the future."
宿泊者限定の口コミ

10/10 (非常に良い)

nicole f.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Super clean and comfortable

We were impressed on cleanliness. My family enjoyed the cabin very much and privacy. May want to add more gravel to driveway, somewhat of a dip that I was scared it would take out the camera under my front bumper. Water is down this time of year but kids still went fishing and had fun.
2024 年 3 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for your feedback! We're delighted to hear that you were impressed with the cleanliness of the cabin and that your family enjoyed the privacy it offered. Your suggestion regarding adding more gravel to the driveway is noted, and we'll definitely look into addressing that to ensure a smoother experience for future guests. It's great to hear that despite the lower water levels, the kids still had fun fishing. We appreciate your input and hope to welcome you back for another enjoyable stay in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Maryann M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Getaway weekend

Very clean and spacious.provided the basic essentials. Hangers in the closet would be nice, since one room doesnt have bureau. Happy I carry my trustee steamer with me everywhere, no iron provided. Our overall stay was amazing. Located 15 to 20 minutes from the main strip, far enough to enjoy the quietness of vaction. We are already talking about our return trip.
2024 年 10 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 10 月 26 日)
"Thank you for your thoughtful review! We’re delighted you found the cabin clean, spacious, and stocked with essentials for a comfortable stay. We appreciate your suggestions about hangers and an iron – we'll look into adding these for extra convenience. It’s wonderful to hear the peaceful location added to your getaway, and we’re thrilled you’re already planning a return trip. We can’t wait to welcome you back!"
宿泊者限定の口コミ

10/10 (非常に良い)

D. E.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

All the Comforts of Home

The cabin was well equipped with all the comforts of home. The shower in the Jack and Jill bathroom was awesome. However, the parking pad needs more gravel and more space to accommodate full size vehicles. The lake wasn't as close as we had hoped it would have been. All in all, it was a great stay.
2024 年 4 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for your detailed feedback! I'm thrilled to hear that you found the cabin well-equipped with all the comforts of home and that you enjoyed the awesome shower in the Jack and Jill bathroom. Your comments regarding the parking pad and proximity to the lake are noted, and we'll certainly look into improving those aspects for future guests. I'm glad to hear that despite these minor issues, you still had a great stay overall. We appreciate your input and hope to welcome you back for another wonderful experience soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Chris M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Comforting

This property left us in awe from the minute we drove up to the moment we left. We hav3 a special needs boy who was in heaven. The game room space was a joy for him to watch TV and play. The beds were a great escape after a long day. The hot tub was a resort in its own. It was clean and amazing. We would recommend this property to anyone
2024 年 3 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 3 月 16 日)
We are absolutely delighted to hear about your experience at our property! Your words warm our hearts and it brings us immense joy to know that your special needs boy found so much happiness during your stay. Creating memorable experiences for our guests is what we strive for, and knowing that you enjoyed the game room, beds, and hot tub makes us incredibly happy. Thank you for recommending our property - it means the world to us. We hope to welcome you back again soon for another unforgettable stay! If there's anything more we can do to accommodate you in the future, please don't hesitate to reach out. Safe travels until we meet again!
宿泊者限定の口コミ

10/10 (非常に良い)

Laura R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful Cabin!

Really lovedto the porch and hot tub! The resort property was lovely, but not that much to do unfortunately. The picture doesn't depict the view very well; cabin backs up to woods which was private. The kitchen & supplies were great. Lacking in lighting & dresser in the master bedroom. We were so busy doing things and going places we didn't get to enjoy the cabin as much as we would have liked. Sad there were no board games. Overall great cabin for the week.
2024 年 7 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 8 月 15 日)
Thank you for sharing your experience! We're glad to hear that you loved the porch and hot tub, and that you enjoyed the privacy the cabin provided. It's wonderful that the kitchen and supplies met your needs, though I appreciate your feedback regarding the lighting and dresser in the master bedroom—we'll certainly take that into consideration for future improvements. I’m sorry to hear that the view wasn't as expected, and that there weren't as many activities on the resort property. We’ll look into adding some board games to enhance our guests’ experience inside the cabin. It sounds like you had a busy and enjoyable week, and we hope you’ll have the chance to relax and enjoy the cabin even more on your next visit. Thanks again for your thoughtful review!
宿泊者限定の口コミ

8/10 (良い)

Lyna S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Bear camping

It was a nice over all stay, there were a few little amenities that needed to be addressed. The fans in the living room and master king room didn’t work. The light in the washer was not working. We needed a few more towels..the tv up stairs didn’t work for us. the place was clean and had a great little getaway from the hustle and bustle of pigeon Forge. Love walking the neighborhood. And enjoying alittle bit of fishing off the dock.
2024 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your detailed feedback, and I'm glad to hear that overall you had a nice stay and enjoyed the peaceful atmosphere of our neighborhood. I apologize for the inconveniences you experienced with some of the amenities during your stay. Your comments are valuable to us, and we'll make sure to address these issues promptly to ensure a more seamless experience for future guests. We appreciate your understanding and hope to have the opportunity to host you again, providing an even better stay next time.
宿泊者限定の口コミ

2/10 (非常に不満)

Saved b.

良かった点 : チェックイン
気になった点 : 清潔度、ロケーション、掲載情報の正確さ

Actual property

Cabin had not been cleaned properly. Lots of dirt behind things that wasn't swept up, dishes and cookware had dried food particles and had to be hand washed before using. TV in living room has dark line across the picture and it kept freezing up. Pool is not walking distance as shown in listing. Fishing is not walking distance as shown in listing. Foode ball game in game room broken. Arcade game had several different versions of the same game. Queen bathroom sink slow to drain. Bathtub had hair allinit. Sofa bottoms out when you suto on it. It's worn out and needs replacing. Cabin needs updating and they need better cleaning crew. Won't stay here again.
2024 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 26 日)
Thank you for your feedback. I'm truly sorry to hear that your stay did not meet your expectations. We strive to provide a high-quality experience for all our guests, and it's clear we fell short during your visit. Please know that we take cleanliness very seriously, and I have already addressed your concerns with our cleaning team to ensure these issues do not happen again. We're also investigating the maintenance issues you mentioned, such as the TV, foosball game, and slow-draining sink, to have them fixed immediately. I apologize for any confusion regarding the location of the pool and fishing spots. I will review the listing to ensure it accurately reflects the cabin's amenities and surroundings. Regarding the arcade game and the condition of the sofa, I appreciate your feedback and will look into these matters as well. Updating our property to enhance guest comfort is a priority. We value your input and would like to make things right. Please reach out to us directly so we can discuss how we can improve your experience. Thank you again for bringing these matters to our attention. Best regards,
宿泊者限定の口コミ

8/10 (良い)

Makayla W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Really enjoyed our time, few minor complaints

I want to start this review with a disclaimer, we really really enjoyed our stay! The few complaints I have are very minor, and issues that can be overlooked. Things we love: 1) super clean! 2) the free tickets were a nice perk! 3) loved access to the pool especially with a busy toddler Things that are minor complaints: 1) the driveway needs more gravel. It has a huge dip that scraped the bottom of my SUV no matter how slow or what angle we went at. It was a pain to pull in and out. When it was raining we almost got stuck. 2) the light in the den did not work. The remote to turn it on did not have batteries, and we could not find batteries. 3) the beds were really uncomfortable 4) it’s not actually on the lake like the photos suggest- the lake is by the community pool. 5) the person who runs the VRBO account did not actually try to answer my questions. Instead she just copied a pasted the same message over and over again.
2024 年 6 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 6 月 9 日)
Thank you for your review! We're glad you enjoyed your stay and appreciated the cleanliness, free tickets, and pool access. We apologize for the minor issues you mentioned. We're adding more gravel to the driveway, fixing the den light, and providing batteries for the remote. We'll also clarify the lake location in our listing and improve our communication process. We appreciate your feedback and hope to welcome you back soon!
宿泊者限定の口コミ

6/10 (普通)

Tracy N.

良かった点 : チェックイン
気になった点 : コミュニケーション、ロケーション、掲載情報の正確さ

Log Cabin

Well we had no idea that we were so far away from Douglas Lake and that there was no access as all property from where we were was private property. The pictures on the website looked like we were right on the lake. There were cobwebs in the large window overlooking the living room that looked awful Fan remote had a broken battery and no back The TV’s were horrible. Everytime we started watching anything the show would freeze and take forever to come back on The beds were very hard. The bathroom with the tub needed a slip resistant Matt as I almost fell multiple times. The TV upstairs had no remote. The foosball table had a handle that kept coming off as the screw was stripped. The small parking space had a huge dip and was very difficult to get out of. The bathroom in the bedroom that had the tub, the first time I flushed the toilet the lever broke and my husband had to put the chain in a different hole. The lever appeared to be rusted.
2024 年 5 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Tracy, Thank you for taking the time to provide your feedback on your recent stay at our vacation rental. We value all guest feedback as it helps us improve the experience for future guests. I'm sorry to hear that your stay did not meet your expectations. We strive to provide accurate descriptions and photos of our property, and I apologize if there was any confusion regarding the location relative to Douglas Lake. We will review our listing to ensure that the information is clear. I sincerely apologize for the cleanliness issues you encountered. Our cleaning team usually ensures that the property is spotless, and we will address this oversight with them immediately. We will also look into the maintenance issues you mentioned, such as the fan remote, TV functionality, and foosball table handle, to ensure they are promptly fixed. Regarding the comfort of the beds and the slip-resistant mat in the bathroom, we appreciate your suggestions and will consider them for future upgrades. I am also sorry for the inconvenience caused by the parking space and the issues with the toilet lever; we will address these matters to prevent future occurrences. Thank you again for your detailed feedback. We hope to have the opportunity to host you again and provide a more enjoyable experience. Best regards,

オーナーについて

オーナー : Chloe

オーナーのプロフィール画像

この宿泊施設の特徴

You will receive one free ticket to all of these attractions per paid day of your stay.
 
Alcatraz museum
River Rafting (seasonal) (2 different options)
Crave Mini Golf
Wonderworks museum
Paula Deen's Lumberjack Feud: Supper Show
Skyland Ranch
Soaky Mountain Waterpark (seasonal)
Country Tonite The Grand Majestic Theater
The Great Smoky Mountain Wheel
Double Scoop Waffle Cone from Mad Dog's Creamery
Nascar Speed Park
Sky Pirates Mini Golf (Double Course)
Rowdy Bear Snowpark
Grand American Opry
Dig 'N Zone
Rocky Top Mountain Coaster

One free adult admission per unit, per paid night, stay, with reservations made in advance. Reservation required. Noncumulative and nontransferable. Unused admissions expire daily
 
This cabin is strictly non-smoking and not pet-friendly.
If a pet is found in a non-pet-friendly cabin, the guest will be subject to a cleaning fee of up to $1,000 and will be immediately removed from the property. All payments made for the reservation will be forfeited in full.

言語 :

英語

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