Spectacular Gulf Front Home - Pool, Dock, Incredible Gulf View

The guest called and asked if we could provide more chairs for the pool deck. Nothing was said about the comfort of the chairs. There are 2 chaise lounges and 4 chairs. They are all brand new polywood that were all purchased in the past year. I told them that the furniture provided was all that was available. Seems a bit of a high maintenance request and a ridiculously unfair rating given all the 9 and 10 star ratings this winter.

Thank you for taking the time to write such a nice review. The weather finally cooperated a few days into your stay. Thank you for staying with us.

Thank you for the nice review. Come back anytime.

Thank you for the review

Thank you for staying with us. Come back anytime.

Thank you for the review.

Thank you for the review. You're welcome back anytime.

Hi Maggie, Thank you for taking the time to write a review. Glad to hear that you enjoyed the home and your stay. Keep in touch. Best regards, Joe & Mary

Sam, thank you for the nice review. For those reading the review the area this home is in is in a section called old Marathon so there are more of the commercial fisherman on our end but this is part of the character of the Keys. I prefer it personally because it's very quiet with very few neighbors and it's easy access to the ocean side. plus the views are incredible.

Hi Earl, Thank you for taking the time to write such a nice review. Please keep in touch. Best regards, Joe & Mary

Thank you for the review. We will add pictures of the newly constructed neighboring homes soon - Google maps isn't showing them yet either. They popped up at the end of 2023 unexpectedly. I believe once the fences and landscaping are in any privacy concerns will be addressed. Thank you for staying with us.

Thank you for the nice review.

Thank you for staying with us. Happy to hear that you enjoyed the home and location. In the welcome letter we stress to guests to reach out to us if anything isn't in order at check-in. We also post this notice in the kitchen. The additional towels/wash cloths for the home are stored under the sink cabinets. We would have been more than happy to bring more by for your stay. On the chair: we had a chair in the set break recently. We'll be updating all the living room furniture in next month when our rental season slows down.

A reviewer can write anything they want with no repercussion and no identity “Dan R”. It’s so easy just to hide behind a keyboard and trash a property when you have an axe to grind about something completely unrelated. My only hope is that anyone reading the review will read my response, look at the other reviews and pictures of the home and make an intelligent assessment. Dan R states that he wishes he could post pictures, The pictures are in the ad and they're recent. Does this look like a “college dorm” If this were true then why are 50% of our bookings repeat customers with close to a dozen customers that return annually for the past decade plus? Here’s a bit of background on Dan R’s stay. Day2: customer called about not being able to open a door to the patio. Guest had triggered the hurricane lock on the door and jammed it. These special deadbolts are clearly mark “do not use, hurricane only”. They forced the door to the point that I had to have a locksmith. Day4: Customer calls property manager at 7AM yelling that they were woken up by a delivery fork truck on a neighboring property. They then sent me a text stating that we should have warned them. I called the customer later that morning and he yelled about the prior lock incident (that they caused) and that I should have disclosed possible noise. On the statements in his review. Kitchen: we include everything needed for an extended stay. Besides the normal stuff including the following: blender, lobster pot, mixing bowls, measuring devices, knife sharpener, fillet knife. Ample glasses, pool & coffee cups. Places settings all white Correlle. Bedroom furniture is not broken. All I can think is that he’s referring to an added platform we put under all of our beds, in all 4 of our homes. Not sure why he’s looking under the bed. There is new polywood chaise loungers and main patio set is solid wood both only a year old, There’s an older functioning table on the pool level with two chairs – there was one missing kitchen chair we took out to repair - you got me Dan R. We’ve been booked solid for months and you’re the first to say that the shower heads don’t work and the carpet needed to be replaced – I stayed in the home with my family two weeks prior so I know both are untrue. TVs are all Roku enabled, maybe the remotes were mixed up

Thank you for your review

Calvin - thank you for taking time to write a review. Keep in touch. Best regards, Joe

Unfortunately, much of what’s in the review is accurate. These homes quickly went up during the off-season. The only good news is that the exterior structures of the new homes are now completed so the mess and noise has dissipated.. During their stay the majority of the noise and mess was the water company relocating lines. We didn’t get notice from the City that they’d be doing this work. I did offer to move the guest as they mentioned but ultimately ended up providing a partial refund for the inconvenience. It didn’t help that weather was not great that week either. Our home still has great open Gulf views and is located in a more remote and quiet area of Marathon. The additional 4 houses should not impact the beauty or the popularity of this property. At some point we’ll shoot some new drone photos.

Hi Amanda, Thank you for the nice review and feedback on our property manager. Best regards, Joe & Mary

Hi Megan, Thank you for taking time to review your stay. Best regards, Joe

Thank you for your review. I agree with you on the outdoor furniture. We have furniture on order and we'll be replacing everything in the next couple of weeks.