Mountain Paradise - Play games + enjoy wooded serenity!

Thank you for sharing your feedback. We’re sorry that aspects of your stay did not meet expectations. After reading your review, we reached out by phone to discuss your concerns, and we have since addressed the issues brought to our attention. We appreciate you taking the time to let us know where improvements were needed, as guest feedback helps us provide a better experience for future visitors. We hope to have the opportunity to provide you with a more enjoyable stay in the future.

Hearing how excited you were to walk into Christmas decorations genuinely warms our hearts. We are so glad the tree and festive touches made your stay feel extra special, especially with those warm December days on the screened porch. It sounds like such a peaceful and refreshing getaway after the holidays. We hope to have you back soon thank you

Thank you for taking the time to share your detailed feedback. We’re glad you enjoyed the property and its peaceful, wooded setting. We appreciate you sharing your observations, as guest feedback helps us identify areas where we can improve and ensure our listings provide helpful expectations for future guests. We’ll also review the concerns you mentioned with our team. Thank you again for staying with us, and we hope to have the opportunity to welcome you back!

We're so glad your family had a wonderful Memorial Day weekend at our property! It's fantastic to hear that you found everything you needed and enjoyed the peaceful surroundings. We love knowing the location made it easy for you to access the clubhouse, beach club, and marina. We can't wait to welcome you back for another stay!

Thank you for sharing your feedback. We sincerely apologize for the disappointments you experienced during your stay. We understand how important cleanliness, well-maintained amenities, clear expectations, and responsive communication are to an enjoyable vacation. We regret that we fell short in these areas and that your experience did not meet expectations. We attempted to follow up by phone but were unable to leave a voicemail. Your concerns are important to us and will be shared with the appropriate teams for review. We appreciate you bringing these matters to our attention.

Thank you for your thoughtful feedback! We’re genuinely happy to hear your family enjoyed the peaceful setting, game room, and Big Canoe amenities. We're sorry the insects affected your stay and appreciate the suggestion on exterior care. We will certainly focus more on this to make your next visit even better!

We're truly sorry to hear about the check-in issues and the communication troubles you faced. It's clear we missed the mark in providing the smooth and welcoming experience you deserve. We're taking your feedback seriously and are working on improving our processes to ensure better coordination with the team and clearer communication for our guests. Thank you for highlighting the positives about the house, and we're glad to hear you found it nice and comfortable. Your experience is a valuable lesson for us, and we're committed to making things right for future guests. We hope to have the chance to provide you with a much better experience next time. Your feedback is a crucial part of our improvement, and we appreciate you taking the time to share it.

Thank you for the five-star review! Glad the cabin felt like a family home away from home and that you enjoyed Big Canoe’s amenities and the close drive to Atlanta. It was a pleasure hosting you, and we’d love to welcome you back.