OMG!!! If you are looking for the most serene and peaceful place with everything arranged, look no further! Even before our arrival, Colleen made sure that our flight arrival was smooth. She arranged a private van for our family to and from the airport for a very reasonable price. She answered all of my questions and gave so many recommendations to accommodate us. When we arrived, Nora welcomed us there with balloons for my daughter’s birthday! I did not know she even paid attention to that detail, so it was a very pleasant surprise. She explained everything to us and even recommended a rental vehicle for us, also for a very reasonable price with no hidden fees or strings attached. Puerto Morelos Pier was located right in town only 5 minutes away from the villa. The beach is beautiful there and if you are worried about seaweed, do not worry about it at the Pier. There are restaurants, shops, and supermarket there as well. The villa is beautiful and spacious, plenty of space for my family of 5. The design is very unique with stone structure and tree trunk finishes. The view of the pool and garden area is gorgeous! I wanted to stay forever. The pool and garden was very clean and well-kept. The villa is equipped with everything you will need for your stay, including plenty of drinkable water, toiletries, dishes, etc. Most of all, the hospitality I was blessed to have with Colleen and Nora was the best part of it all. We were in great hands with them from start to finish!