Fort Myers, FL (RSW-A. Internacional de Southwest Florida)
Airport, Fort Myers, FL (RSW-A. Internacional de Southwest Florida)
A 44 min en coche
Habitaciones y camas
3 habitaciones (capacidad para 10 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
2 camas de matrimonio
Habitación 3
2 camas de matrimonio
2 baños
Baño 1
WC · Solo ducha
Baño 2
WC · Solo ducha
Otros espacios
Cocina
Jardín
Acerca de este alojamiento
Coastal Charm with Heated Pool
Summary:
Welcome to your Sunshine State oasis!
- Three spacious bedrooms: two queens in the primary, a king, and two queens in the third.
- Saltwater heated pool for relaxation.
- Fully equipped kitchen and coffee maker for culinary delights.
- Smart TVs in each bedroom for entertainment.
- Outdoor propane BBQ grill for al fresco dining.
- Contactless check-in for convenience.
Your Sunshine State retreat awaits—book your escape today!
The Space:
Coastal Charm Awaits: Your Sunshine State Oasis! Step into this Cape Coral haven, tailor-made for coastal romantics and families. With a prime location just 1 mile to the bar, 1 mile to Walmart Supermarket, and 3.9 miles to Cape Coral Yacht Club Beach, your perfect getaway is within reach.
This property features a delightful array of amenities and comforts that will make your stay unforgettable.
Comfortable Accommodation:
- Primary Bedroom: Two queen beds for restful nights.
- Bedroom 2: A king bed for sweet dreams.
- Bedroom 3: Two queen beds for cozy nights.
Interior Feeling:
- Smart TVs: Each bedroom has YouTube TV access for entertainment.
Outdoor Bliss:
- Saltwater Heated Pool: Dive in and unwind in a serene setting.
- Outdoor Grill: Perfect for barbecues and enjoying the warm weather.
Delightful Dining:
- Fully Equipped Kitchen: Whip up culinary delights with ease.
- Coffee Maker: Mornings made better with fresh brews.
Professional Cleaning:
- Washer & Dryer: Laundry made easy during your stay.
- Soft Linens & Towels: Pamper yourself with quality comforts.
- Expertly Cleaned: CDC-approved hygiene standards ensure your safety.
✨ Contactless Check-In: Smart locks for a seamless arrival. ✨
Your Sunshine State retreat awaits—book your escape today!
Guest Access:
✅ Guests have access to the entire home
✅ Private pool and outdoor hangout space
✅ Propane BBQ grill and driveway parking
✅ Washer/dryer available (located in the garage)
✅ Garage is not available for storage use — guests may enter only to use the washer/dryer
✅ Please do not move or touch any stored personal items in the garage
The Neighborhood:
This home is in a quiet Cape Coral residential neighborhood with excellent proximity to everyday essentials and top spots.
✅ Cape Coral Yacht Club Beach is about 3.9 miles away
✅ Walmart Supercenter is about 1 mile away
✅ Bars and restaurants are within about 1 mile
✅ Easy access to Fort Myers and Gulf Coast beach day trips
✅ Close to local parks and preserves like Four Mile Cove and Sirenia Vista
Getting Around:
🚗 Free driveway parking
🛫 ~35–40 minutes to Southwest Florida International Airport (RSW)
🚕 Uber/Lyft available
🚘 Car recommended for exploring beaches, islands, and city attractions
Other Things to Note:
✅ Pool heating is optional and available upon request
✅ Pool heating fee is $50 total for reservations of 3 nights or less
✅ For reservations longer than 3 nights, pool heating is $50 + $10 per additional night after the 3rd night
✅ Please request pool heat 24–48 hours before arrival so the water has time to warm
✅ Amenities require a signed waiver confirming use or non-use (please complete before arrival)
✅ An agreement form is required before arrival (sent prior to your stay)
✅ Check-in is after 4:00 PM and your access code will not work before check-in time
✅ Early check-in may be available for a $20 fee (subject to availability)
✅ Late check-out may be available for a $20 fee (subject to availability)
✅ Dogs are welcome (any size, no breed/weight limit)
✅ No cats
✅ Pet fee is $50 per pet
✅ Trash & recycle pickup is Monday — please place bins out during your stay
✅ Please dispose of trash responsibly (excessive trash may result in an additional fee)
✅ Pool has no barrier and the backyard near the canal is not fully fenced — constant child supervision is required outdoors
✅ Florida is tropical and occasional pests can happen — please keep doors/windows closed and avoid leaving food out
✅ Exterior security cameras on property (exterior only)
✅ Payments must be made through the booking platform
Interaction with Guests:
✅ We’re available throughout your stay via platform messaging and by phone
✅ We give you privacy, but respond quickly if anything comes up
✅ Self check-in is easy with a smart lock
✅ Your access code activates at check-in time (4:00 PM)
✅ If you request early check-in, we’ll provide an early access code when available
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta efectivo.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y botiquín de primeros auxilios.
Información sobre la zona
Cape Coral
Esta casa de vacaciones se encuentra en Pelican, un barrio de Cape Coral. Puedes disfrutar de la belleza natural de Estero Boulevard Beach y Playa Southern de la isla de Sanibel, o acercarte a Key West Express si deseas realizar alguna actividad.
¿Te apetece disfrutar de un evento especial? Puedes consultar el calendario de FastTrax Fort Myers o Lee Health Sports Complex.
Centro para el medioambiente Rotary Park - A 14 min a pie - 1.2 km
Tom Allen Memorial Butterfly Garden - A 15 min a pie - 1.3 km
Wagging Tails Dog Park - A 15 min a pie - 1.3 km
Glover Bight Trail - A 3 min en coche - 2.7 km
Playa de Cape Coral Yacht Club - A 13 min en coche - 7.7 km
Cómo moverse por la zona
Fort Myers, FL (RSW-A. Internacional de Southwest Florida): a 38 min en coche
Restaurantes
7-Eleven - A 3 min en coche
Circle K - A 4 min en coche
Duffy's Sports Grill - A 19 min a pie
McDonald's - A 4 min en coche
High Tide Social House - A 6 min en coche
Preguntas frecuentes
¿En Coastal Charm with Heated Pool hay piscina?
Sí, este alojamiento cuenta con una piscina.
¿Cuánto cuesta alojarse en Coastal Charm with Heated Pool?
A fecha de 17 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en Coastal Charm with Heated Pool el 26 de may de 2026 son de al menos 380 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Coastal Charm with Heated Pool se aceptan mascotas?
Sí, las mascotas pueden hospedarse en este alojamiento.
¿Cuál es el precio del aparcamiento en Coastal Charm with Heated Pool?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Coastal Charm with Heated Pool?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Coastal Charm with Heated Pool?
La salida se realiza a las 11:00.
¿Dónde se encuentra Coastal Charm with Heated Pool?
Esta casa de vacaciones de la zona de Pelican se sitúa a 1,1 km de Centro para el medioambiente Rotary Park y a menos de 5 kilómetros de Glover Bight Trail y Tarpon Point. Hospital del Prado y Dolphin Marina también están a menos de 10 kilómetros.
Comentarios
8,8
Excelente
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
16 comentarios de un total de 27 con una puntuación de 10 - Excelente
10 - Excelente
16
6 comentarios de un total de 27 con una puntuación de 8 - Bueno
8 - Bueno
6
4 comentarios de un total de 27 con una puntuación de 6 - Normal
6 - Normal
4
0 comentarios de un total de 27 con una puntuación de 4 - Mediocre
4 - Mediocre
0
1 comentarios de un total de 27 con una puntuación de 2 - Horrible
2 - Horrible
1
9,2/10
Limpieza
9,6/10
Llegada
8,6/10
Comunicación
9,6/10
Ubicación
9,4/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Heather P.
1 de abr de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We truly enjoyed our stay; pool was clean and refreshing, good location & easy to get around.
Heather P.
Se alojó 4 noches en marzo de 2026
Verificado
10/10 Excelente
Marcia L.
25 de abr de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very nice pool
Marcia L.
Se alojó 7 noches en abril de 2026
Verificado
10/10 Excelente
Kristen B.
7 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Lots of room, clean, pool and patio was great. Quiet neighborhood and easy to get to Fort Myers Beach, Sanibel, and Captiva.
Kristen B.
Se alojó 5 noches en marzo de 2026
Verificado
8/10 Bueno
Irene B.
20 de feb de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The house is great. Had issues with the heated pool but Tyson responded and sent someone to fix. Only suggestion would be to have enough beach towels for everyone. There were only 4 and we were six. Great house that sleeps 10. Close to Public’s - Ft Meyers Beach - 20 min.
Irene B.
Se alojó 4 noches en febrero de 2026
Respuesta de VrboOwner el 1 de abr de 2026
Thank you for your stay and for the helpful feedback—we’re glad you enjoyed the home and location!
We appreciate you mentioning the pool heating, and we’re happy we were able to respond quickly and get that resolved during your stay. We’ve also taken note of your suggestion regarding beach towels and will be updating our setup to better accommodate larger groups.
We’d love to host you again anytime you’re back in the area!
Verificado
8/10 Bueno
Kelli J.
8 de nov de 2025
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Home was clean and convenient.
Kelli J.
Se alojó 7 noches en noviembre de 2025
Verificado
8/10 Bueno
Tyler G.
12 de abr de 2026
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Stay was fine other than one important issue. Communication was fine at first and then automated and not done by a human after our stay begun. We did not actually receive direct correspondence during our stay about this, but we had prospective buyers attempt to enter the property while we were there. We received no advance warning or notice of this happening. Probably a miscommunication between the owner and realtor, however we will never know because we never received direct correspondence when we brought this up to the property owner via the VRBO messaging app. Nice enough place, and it’s totally understandable for the property to be shown, but ANY kind of prior notice would have been appreciated.
Tyler G.
Se alojó 3 noches en abril de 2026
Verificado
10/10 Excelente
Eric P.
6 de feb de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place
Enjoyed it, would stay there again!
Eric P.
Se alojó 40 noches en diciembre de 2024
Respuesta de VrboOwner el 13 de feb de 2025
Thank you for the great review! We're glad you enjoyed your stay and look forward to having you back! 😊
Verificado
8/10 Bueno
Mike F.
30 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Quick getaway.
We enjoyed our time in the pool.
Mike F.
Se alojó 4 noches en marzo de 2025
Verificado
10/10 Excelente
Abby S.
3 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful place to stay
We had an awesome stay just what we needed after spending the day on sebastian island shelling..went to torched for dinner great atmospher and great food and people..we loved cape coral cute busy town!! Kids loved the pool
House was nice and clean and had everything we needed for our stay
Abby S.
Se alojó 1 noche en abril de 2024
Respuesta de VrboOwner el 10 de abr de 2024
So glad to hear you had an awesome stay! Sebastian Island shelling sounds like a perfect way to unwind. Torched is a great choice for dinner - happy they impressed you too! Cape Coral does have a lot to offer, glad you enjoyed the town. Thanks for mentioning the pool and the house - we strive to provide a comfortable and relaxing space for our guests. We hope to see you again soon!
Verificado
10/10 Excelente
DAVID H.
11 de mar de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location and a wonderful property
Great location with nice amenities. Love you pool!
DAVID H.
Se alojó 3 noches en marzo de 2024
Respuesta de VrboOwner el 20 de mar de 2024
Thank you for your glowing review! We’re thrilled that you enjoyed our great location and appreciated the nice amenities. And of course, we’re delighted that you love our pool! We look forward to welcoming you back soon for another fantastic stay! 🌟🌴
Verificado
10/10 Excelente
Liz B.
31 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Pool time!
It was a great stay:) The pool was a lifesaver and everyone had a wonderful time!
Liz B.
Se alojó 3 noches en julio de 2024
Respuesta de VrboOwner el 27 de ago de 2024
Thank you for your feedback! We are happy to hear that you have had a great stay. It would be our pleasure to be able to welcome you back!
Verificado
10/10 Excelente
Diane D.
30 de may de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Relaxing
The shower stall could be fixed up a little. But overall the pool area and basically everything else was very nice.
Diane D.
Se alojó 5 noches en mayo de 2025
Verificado
10/10 Excelente
Alex M.
9 de feb de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Best stay
We had a wonderful stay at this property. The heated pool was amazing, especially in the evenings. We enjoyed relaxing and swimming in the warm water. The property was also close to many restaurants, so we had plenty of options for dining out. The host was very friendly and helpful, and the house was clean and spacious. We would definitely recommend this place to anyone looking for a great vacation rental.
Alex M.
Se alojó 1 noche en febrero de 2024
Respuesta de VrboOwner el 12 de feb de 2024
Thrilled you loved your stay! ✨ Sounds like the heated pool provided perfect evening dips, and we're happy the location's convenience & our hospitality met your expectations. Thanks for recommending us - your kind words warm our hearts! ☀️ Come back anytime!
Verificado
10/10 Excelente
Evan G.
15 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing Time
We loved the house. It was very comfortable and had everything we needed. The pool was great and we were able to chill and disconnect. We will come back in the future.
Evan G.
Se alojó 2 noches en abril de 2024
Respuesta de VrboOwner el 18 de abr de 2024
So happy to hear you had a relaxing and comfortable stay! The pool is definitely perfect for chilling and disconnecting. We look forward to welcoming you back in the future! ☀️
Verificado
10/10 Excelente
Ricky M.
9 de feb de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful
Amazing time at this property. The heated pool was great, especially in the mornings. We enjoyed the spacious house and the quiet neighborhood. It was very relaxing and peaceful. The property was also close to many restaurants. The host was very kind and helpful, and the house was clean and well-equipped.
Ricky M.
Se alojó 1 noche en febrero de 2024
Respuesta de VrboOwner el 12 de feb de 2024
Delighted to hear you had an amazing time! ✨ The heated pool mornings sound dreamy, and we're happy the spaciousness & quiet location provided peace & relaxation. Thanks for highlighting the convenient location and our helpfulness! We strive for clean & well-equipped spaces, so your feedback means a lot. Come back anytime! ☀️
Verificado
10/10 Excelente
Tara B.
23 de mar de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Cute
We enjoyed our stay. The kids especially loved the pool. The house was cute and clean. My only suggestion would be to add more kitchen utensils such as a pizza cutter and a blender.
Tara B.
Se alojó 5 noches en marzo de 2024
Respuesta de VrboOwner el 10 de abr de 2024
So glad you enjoyed your stay, especially the pool! Thanks for the kind words about the house. We appreciate the suggestion regarding kitchen utensils like a pizza cutter and blender. We're always looking for ways to improve, and we'll definitely consider adding those for future guests.
Verificado
10/10 Excelente
Nick W.
12 de feb de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had an enjoyable stay. Thank you for having us
Very clean and stunning home. The beds were comfortable and there were enough beds to accommodate our group. We were also able to enjoy the new pool that they have just built in the backyard. We highly recommend booking with Typhu Homes, very professional communication and friendly service. We are planning to come back again.
Nick W.
Se alojó 1 noche en febrero de 2024
Respuesta de VrboOwner el 12 de feb de 2024
Sounds like pure paradise! ✨ We're thrilled you loved the cleanliness, spaciousness, comfortable beds, and especially the brand-new pool. Your enjoyment of our efforts truly warms our hearts. Your recommendation means the world, and we eagerly await your return! ☀️ Thank you for choosing Typhu Homes!
Verificado
10/10 Excelente
Andrew M.
12 de feb de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Relaxing
We loved our stay at this property in Cape Coral. The house was spacious, clean, and well-equipped with everything we needed. The pool was heated and very inviting, and the neighborhood was quiet and peaceful. The host was very responsive and friendly and gave us great tips on where to eat and what to do in the area. We enjoyed exploring the nearby attractions. We highly recommend this place to anyone looking for relaxation and enjoyment.
Andrew M.
Se alojó 1 noche en febrero de 2024
Respuesta de VrboOwner el 3 de mar de 2024
Delighted you had a fantastic stay! ✨ We're thrilled you found the house spacious, clean, and well-equipped, and that the heated pool added to your enjoyment. A quiet neighborhood and great local tips make us happy! We strive for relaxing and enjoyable experiences, and your recommendation warms our hearts. Welcome back anytime! ☀️
Verificado
10/10 Excelente
Cam W.
12 de feb de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
WE RECOMMEND TYPHU HOMES!!
Absolutely beautiful home! We were lucky to be one of the first few people to book this new property. The house is super clean, beds were comfortable, and we truly felt at home. The new pool was really nice too, we really liked the mosaics on the bottom. The hosts were also very friendly and accommodating. Vanessa was there to answer any questions we had and was very helpful during our stay. We highly recommend everyone to book with Typhu Homes if they are ever looking for a place to stay in Cape Coral
Cam W.
Se alojó 1 noche en febrero de 2024
Respuesta de VrboOwner el 12 de feb de 2024
We're absolutely beaming reading your review! ✨ Being one of the first guests in a brand new property is exciting, and we're thrilled you enjoyed every aspect - from the sparkling clean space and comfy beds to the stunning new pool with its unique mosaics! It means the world to hear you felt truly at home, and Vanessa's helpfulness shines through your kind words. Your recommendation fills us with joy, and we hope to welcome you back to Typhu Homes soon! ☀️
Verificado
6/10 Normal
Dianna D.
16 de feb de 2026
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
Plus- The place was clean and my son loved that we had a pool. The neighborhood was really nice.Negatives- the house is very bare bones. Just the minimums. There was an off smell in our room if the door was closed for more than a few hours. The pool heating is extra, which they let you know takes a minimum of 24 hours for it to be heated but even though I completed the paperwork well ahead of time they didn’t reach out until 12:32 on the day we were checking in. How was the pool going to be heated when we got there without sending us how to pay until 3.5 hours before checkin? Had to pay a random Zelle, also not a fan of that and had to do it during our time at Legoland since the didn’t bother to send it until then. Very frustrating. Pool was never warm enough to use without the sun being out which shouldn't be the case with a "heated" pool in 70 degree weather.There were no batteries in one of the remotes- they said they would drop them by. Never received batteries even though asked about them multiple additional times. No responses after the initial one.But the most frustrating part was ther insistence that I text a picture of my id to a random phone number. Even sending it through Vrbo messages wasn’t enough.
Dianna D.
Se alojó 5 noches en febrero de 2026
Verificado
6/10 Normal
mark h.
10 de jul de 2024
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Grandfather
There was dog excrement in the pool area, all the dishes in the cupboard were wet, very few cooking utensils, pots and pans, nothing to sweep the floors.
mark h.
Se alojó 4 noches en julio de 2024
Verificado
6/10 Normal
connie j.
30 de abr de 2024
Aspectos positivos: Limpieza y llegada
Aspectos negativos: Comunicación
Dogs ok ? Not really.
Two safety issues that need to be addressed. I was a property manager for 10 years and have an eye for these things. Please put some stickers on the sliding glass doors between the outdoor room and the living room. One of us ran into the glass and it could have been serious.
The hall/guest bathroom bathtub is extremely slick and needs to have some nonslip material applied to the bottom of it. It’s a slip and fall accident waiting to happen.
connie j.
Se alojó 5 noches en abril de 2024
Respuesta de VrboOwner el 2 de dic de 2024
Thank you for your feedback. We will use your feedback to improve the experience and safety of our future guests. It would be a pleasure to welcome you back in the future!
Verificado
8/10 Bueno
Adria R.
1 de may de 2025
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Overall a lovely place
The check in process was seamless and well communicated prior to our stay. We needed a place to stay with short notice since our mother was in the hospital for an emergency. We got to the house late and were able to get in with no issues. Everything was exactly as described in the ad. The beds were very comfortable! We only had a couple issues: we found dirty towels in a drawer in the bathroom and there was hair stuck to the closet door in the bathroom and on a vent in the hallway between the bedrooms. And there must be a shortage of towels in Cape Coral or something. Each bedroom was only given 2 large bath towels, a hand towel and 2 washcloths. That is all we were given for the duration of our 5 day stay she we had 5 people but, the home can sleep 8 so there wouldn't have been enough towels for everyone. Also, there were only 3 beach towels for the pool. I asked 3x for additional towels for the pool. The first response told me to check in the rooms for more towels. I explained those were being used for showers and we needed towels for the pool. They didn't respond and then completely ignored the other 2 requests for more towels. We found that to be frustrating but, we would definitely stay here again. The home is very nice.
Adria R.
Se alojó 5 noches en abril de 2025
Verificado
8/10 Bueno
Shawn T.
3 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Tournament weekend
The house was beautiful and fulfilled our needs. However there were a few concerns. The beds were very nice but extremely hard. The AC worked but not well. It only cooled half the house to 75 degrees. And the most aggravating part was one day we left around 8 am. When we returned around 4 pm someone had opened the garage door and left it open. Either someone local or via remote. We didn’t have access to the garage door so it had to be done else where. I was furious when I saw that because I felt like someone had been in the house. However the owner denied it and said it was opened by them remotely. Why? How? And who’s to say anyone could have walked into the house with our stuff inside. Made us very uncomfortable and cautious
Shawn T.
Se alojó 2 noches en mayo de 2024
Respuesta de VrboOwner el 16 de ago de 2024
Thank you for your feedback. I’m glad to hear that you found the house beautiful and that it met your needs. I apologize for the issues you encountered during your stay.
Regarding the beds, I understand that comfort preferences vary, and I appreciate your input. I’ll look into options to make them more comfortable for future guests.
For the AC, to ensure the property stays cool, we recommend keeping all doors closed as much as possible. Frequent opening can make it difficult for the system to maintain a consistent temperature.
I sincerely apologize for the incident with the garage door. Our team accidentally opened it remotely via the app. For your security, we have cameras outside in the front of the house to monitor any unusual activity. I understand how this situation made you feel uncomfortable, and I assure you that we are taking steps to prevent such occurrences in the future.
Thank you again for your valuable feedback. We hope to have the opportunity to host you again and provide a better experience.