3 Bedroom, 2 Bathroom With Awesome Mountain View In The Famous Zermatt Resort
Check-in: 3:00 PM
Check-out: 10:00 AM
SMOKING PERMITTED OUTSIDE ONLY!
100% refund if canceled at least 60 days before arrival date. 50% refund if canceled at least 30 days before arrival date.
Really enjoyable...just needs a couple of things done as listed below.
Needs new kitchen chairs and throw rug in front room but we had a great time and the space is very nice for family get-togethers.
Great location, poor property management
This was our second stay for a women's retreat at Zermatt and I assumed the lack of amenities at this location were an oversight. A month prior to our stay I contacted owner/manager to ask he ensure there were wine glasses, full size coffer maker and enough coffee mugs for guests. No response. I emailed a second time and received a response that he would look into coffee maker, he thought there were enough mugs and no sorry no wine glasses. We arrived to find a mini-hotel sized coffee maker, 5 coffee cups and no wine glasses. Also, no contact from owner regarding check-in instructions, had to call him, he wanted to tell me instructions over the phone?! I asked him to text or call me the following day with key code, he didn't, I had to contact him. A word to the owner/manager, these are simple requests and standard items, spend a little time using email and spend $50 and keep guests happy. We will stay elsewhere next year.
We had the best time! We will definitely be back!
The property was perfect for our family reunioin. Every thing was great except for the refridgerator
We loaded all of our groceries for our four day stay in the refrigerator. It was not until the next day that we found it did not cool or freeze adequately. We had six gallons of melted ice cream. spoiled milk, etc. We put more milk, yogurt, lunch meats in the freezer then took new ice cream to one of the villas where some family members were staying. It was quite inconvenient and expensive.
Great Home Away From Home
We've stayed here 4 or 5 times now and each time we have ended up extending our stay, wanting to enjoy more of the wonderful Zermatt Resort and Heber Valley.
Needed some batteries in the remotes. One slat on kitchen blind was broken. Could use more lamps.
We enjoyed our stay and Jake was very good to answer calls and questions. There was plenty of room and we really like the large table in the kitchen. Also having Wi was great! (Could replace the area rug in the front room.) We had a good time and would rent again!