Owner's Response: First and foremost, we thank you for the constructive feedback which allows us to improve and grow from your experience. There may have been some confusion on the elevator. The elevator can be available for an extra charge and an additional waiver for the use of the elevator during your stay. In regards to the outlets in the kitchen, it appears as though a GFCI might have needed to be reset. With a quick call and/or text, that could have been resolved very quickly. In regards to the dock, Lake Travis is a fluctuating lake which can make it challenging to keep the walkway in line with where it needs to be hitting land. Wind and rain is hard to predict and plays havoc on the planning even though we try to be as prepared for each guest using the property. It is unfortunate for your group that the walkway was not in place for your reserved time at the property. In regards to the dock repairs, we gave you notice on the condition of the dock prior to your arrival so that should not have been a surprise. We would like to thank you for being a very conscientious guest and respecting the property. We are in hopes you will come back and have an even better experience.