Rating Details:

The property manager was very helpful.

The vacation rental was very dirty.

I was very happy with the location.

I was somewhat dissatisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

This was our second year in a row in unit 333. We enjoyed our stay enough last year to book again but the one complaint last year was not addressed and there were more issues this year. The wash machine needs to be replaced. The smell that comes from it is awful. It also leaves brown marks on the clothes. We had to call to have someone come out both years. Also this year the floor was cracked with sharp edges exposed. It was covered with a strip of scotch tape which is dangerous. The showers had mold in them this year and there was food under the furniture. The cleaning of this unit needs to be changed. It was filthy and smelled like mold in the unit. The pool was a dissapointmet as well. The filter was not working most of the week and the pool was dirty. The manager usually does an exceptional job I was shocked. He did come and take care of it but not until late Thursday. Our family has been staying at the Shorewood for over 10 years and dill