Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The largest issue with the property itself is the upstairs bath, cleverly described in the listing as a "unique feature of the sink and shower in a separate room from the toilet." Don't be fooled--there's a reason why these aren't pictured. Your knees hit the door when you sit on the toilet and your head hits the ceiling when you stand up. The shower is also dramatically space-challenged.When we booked this place, it slept 10. (VIP has since changed it to 8 presumably because, before our arrival, a guest supposedly took the pump needed for the air mattress for the hide-a-bed.) Unfortunately, not only were we not told that before our arrival, but VIP made NO EFFORT to remediate that issue. When I asked VIP, "So I understand, we had a hide-a-bed that we can't use? There is no pump and no pump is coming?" I got this: "A previous guest left with the pump. It is a very specific pump for that couch so we can't pump it up." No apology, no offer to bring something different, no nothing. As such, our 9th person slept on a hide-a-bed with no mattress.I had to ask, more than once, for firewood. Hot tub low in water, which VIP knew, but was not addressed until our 3rd day. Was told driveway and paths would be cleared of snow, but they were not. Ice on stairs the entire stay--no melt or salt ever applied.We were requested to provide a list of maintenance items for the property managers upon our departure. We did, though they were never acknowledged by VIP.No sense of urgency, for sure, by the property managers. If you rent this, you may get a decent property that is not well managed.