4/10 (不満)
Monica S.
2020 年 6 月 20 日
良かった点 : チェックイン、コミュニケーション
気になった点 : 清潔度、掲載情報の正確さ
Great location but needs updating & really only sleeps 6!
The house was across the street from the beach with some ocean views and very close to public beach access. It had everything we needed except a pool (listed as having one but it was still closed in June even though the governor lifted the ban on public pools 3 weeks prior). We had sent a message to the owner before booking to double check but we never received a reply. We also sent another message through the app after check-in with no reply. HOWEVER we called Dunes, the property manager, and they were very helpful and called the HOA regarding the pool, but the HOA does not know when it will open.
Another disappointment was that the listing said the house could sleep 8 people, that included a sleeper sofa that I wouldn’t put my worst enemy on. There was a piece of plywood between the cushions and the foldout bed for support. It was TERRIBLE and obviously 20-30 years old. We also did see a few “palmetto bugs” in the kitchen and in one upstairs bedroom, so maybe an exterminator needs to come out.
The house had two great decks facing the street/ocean that we enjoyed. The upstairs bedrooms & bathrooms worked for the rest of our family.
We enjoyed our vacation but we always rent a place with a pool, so that was VERY disappointing. Also, the owner needs to replace that sleeper sofa NOW or remove it from the listing as it is not fit for a mouse to sleep on.
***We realize these are not Dunes reality’s problems. They were great. We also realize nobody can help the covid situation with the pool, but someone should have replied to my first message and been honest that the pool was still closed. We would have rented a different property.
Monica S.
2020 年 6 月に 7 泊滞在
