Canceled bookings will not receive a refund
Nice location, but Needs Serious Help
The location of the house was great. Easy access to the beach. However, the rugs in all rooms upstairs and downstairs were stained and dirty. The lights in two downstairs bathrooms were not working. One of the chairs in the kitchen was broken. There was mold on the blinds in the back bedroom. There were stains on two of the bedspreads in the two downstairs bedrooms. The remote to the DVD in the downstairs living room was missing. After being assured by the rental company that someone would be by to check on it, no one ever showed up. This house needs a thorough cleaning and some tender loving care.
Hello, and thank you for taking the time to let us know of your concerns. We notified the owner and since your stay last month, we have addressed the concerns that you had during your stay. A top to bottom spring cleaning, carpet cleaning and repairs are underway at this time. The DVD player will not be replaced, and has been removed from the features list for this home. Again, we appreciate your input and for the opportunity to respond to your concerns. Kindly, The PROACTIVE Team