すべてが歩く、/最近改装された、ビーチが最も近い、ゴルフ、テニス、

Thank you for taking time out of your busy day to review your stay. We try to go above and beyond to provide a great stay for our guests. We hare happy that we met and exceeded your expectations. We invite you to stay with us again.

Thank you for taking the time to review your stay. We are a 7-10 minute stroll to the beach and that information is provided in the listing. Unfortunately, we are unable to control that, but we are happy that you enjoyed your stay.

Thank you for taking the time out of your busy day to review your stay. I am delighted that we met your needs and that you enjoyed your vacation. We try to go above and beyond to provide the best experience as possible. We invite you to stay with us again.

Thank you for taking the time to review your stay. We always try to go above and beyond to insure that our guests have a positive experience. We are happy that you enjoyed your stay and we invite you to stay with us again.

Barbara, Thank you for taking the time out of your busy day to review our property. I am pleased that you enjoyed your stay. We try to go above and beyond to make your stay a good one! We invite you to stay again.

Kay, Thank you for taking the time to review your stay. I feel I went above and beyond to accomodate your needs. I was happy to reschedule your reservation three times, due to last minute personal conflicts. My flexibility enabled you to enjoy your stay, without losing your money. When you notified me that the coffeemaker was not working at 7pm, I had a coffeemaker delivered to you by 7:54am the next day. Unfortunately, I have no control over the parking situation. I apologize for the inconvenience of having to walk across the parking lot to get to our unit, but each unit is only issued 2 parking passes and the spaces are on a first come first served basis. I have never had an issue with parking in the past and I have never had any guests complain about parking, as even the furthest parking space is at most 50 feet away from our unit. I hope this response helps others who may be considering staying at our unit.

Chris, Thank you for taking the time to review your stay. We take great pride in our unit and we try to go above and beyond to provide a positive experience for our guests. I agree with you, we are in one of the best locations on the island for not only golf, but tennis, pickleball, biking, shopping restaurants and of course the convenient location of The General Store! We are delighted that you enjoyed your stay. We invite you to stay again with us soon. Kind regards, Mari

We have had our villa for 9 years. During this time we have had 127 REVIEWS. 108 EXCELLENT, 17 GOOD and 1 OKAY (yours!) We take great pride in our villa and providing a positive experiece for our guests. We try to go above and beyond to please our guests anyway that we can. You requested eary check-in and we made that happen for you. One of the things we feel is most important is communication. If there is a problem, we want to know about it immediately so we are able to rectify the issue. We cannot do anything about concerns if we don't know anthing about them. Communication is key. I received a text at 9:47 pm the night before your check out. No communication about any issues prior to that. Even at that point, many of your concerns were not mentioned. You contacted me about the two Palmetto Bugs that you encountered. I educated you on the facts about Palmetto Bugs. They are a part of the environment on Hilton Head Island and they are not a sign of uncleanliness. I went on to inform you that August is the worst month for Palmetto Bugs due to extreme heat, humidity and rain. We are exterminated monthly. I ask you to check our extermination records. You informed me that the current treatment was completed on August 8. I immediately reached out to QG Management requesting another treatment. We are proactive and remain diligent in this matter and all of our guests concerns. It seems that the slider was the point of entry and it was probably set off the track during your stay. Again, if I had been notified about that, we would have had our property manager out to rectify the problem. That would have sealed the point of entry. I am sorry we were unable to meet your needs during your stay. I wish you luck in your future bookings. I encourage future guests to read ALL reviews.