A Glowing View is a very nice property. The owners obviously want guests to have all they need, as the house has everything provided that you could want or need. The view is beautiful, and the house is cozy and comfortable, with excellent bedding, comfortable seating, abundant kitchen supplies, etc.
However, the rental company consistently does not have enough staff to answer phones promptly, does not have or provide emergency access numbers in case you need them, did not provide us the correct access code to get in the property, has times the phones are not covered at all during business hours, and the management was defensive when we had to travel from the rental home to their office to get someone to respond to our inability to get into the house, since no one was answering the phones. Once they discovered we were having problems, several people did contact us to make things right, and we were given a refund of the fee we paid for early check-in. That said, though, if we had not decided to pay for early check in, and had discovered our inability to get in the house possibly after 5 pm, it may have been difficult to get all the issues resolved. They did rectify the problems, but need to address having more staff available for the portion of their real estate agency that handles rentals.