The house is huge, and the views are amazing. That said, upon arrival we had to purchase cleaning materials and spend several hours cleaning. There was fresh blood on the floors, steps and furniture. The bathroom toilets were not clean, floors had debris, and the couches had 1/2 inch of sand in between each of the cushions. The pool pump was not working and the pool was full of sand. In fairness, we did not contact anyone to correct these issues, we chose to handle the cleaning ourselves and for the first couple of days, we did not report the pool issues. Once we realized our grand daughter was not a fan of the beach, we texted the service line and two days later they had staff on site working on the pool. They spent the majority of the day working on it and we were advised not to get in until the next day due to the shock being applied. So, they did a very good job of getting the pool cleaned and running but we didnt get much time to enjoy it. Admittedly, this was partly due to us not reporting soon enough. We felt like it should have already been addressed though prior to our arrival. The other big draw back was that our family needed six "bedrooms" and six bathrooms. The home is advertised as such, but the sixth bedroom is actually the basement that has concrete floors, is very humid and resembles a college dorm. Also, doors to basement from outside did not lock. Very large house with great views and mgt responded quickly, but need to do better job having things ready