When we booked the cabin we were given a price, list of amenities, and all of the other details you are more than likely looking at already. A few days after booking we received an email from Julee King (property manager) stating that HomeAway did not have the right pricing for the dates we selected. We were asked to cancel the reservation and book again under the new pricing. The new pricing was a slight increase, but it was still within our budget.
After booking we were notified by Julee that we need to sign an updated contract. The contract which shows a cancellation policy that is different than the HomeAway site, and many other oddities. We began looking for another cabin, but were advised by Julee that we would not be getting a refund based on the new contract. It is very odd that the contract is sent after you pay. If you book with them, please get the contract up front.
Upon arrival we were delighted by a lit Christmas tree and a softly lit cabin. The warm feeling quickly sank as we noticed mounds of dust on the fans. We couldn't help but think of the contract and communication with Julee, so we began to inspect the home in detail. Aside from the dusty fans there were cookies and cereal in the couch cushions, crumbs on the counters, dust on all lamps and shelves, and a used women's sanitary napkin left in a dresser drawer. A few of the sliding glass doors don't lock, so a piece of wood is used to prop them shut. While not alarming it doesn't make one feel secure.
Later our sons went to use the hot tub and came back inside after only a few minutes. They smelled of mildew and came inside to find out why. After looking at the hot tub I noticed a layer of black film on the surface of the water, black mildew on the white fixtures inside of the hot tub, and later saw a filter caked in mildew to the point that it was entirely black (filters should be white and clean). We ended up throwing away the boys' bathing suits because two washes didn't get rid of the smell.
Julee was notified by phone and email. Both to which she became combative and later blamed us for all of the problems we listed. We have pictures, but she still places the blame on us and insists on holding our deposit. Be very cautious of Lonesome Paws management and Julee King!
If there were more space for a review, then we would have more details. We recommend the property, but not at the cost of doing business with her. Zero stars would be given.