236 Edgewater | Lake Charlevoix | Downtown Chx | Pool, Hot Tub, Sauna

Thank you so much for sharing your experience. I’m glad to hear the after-hours check-in was very easy and that everything went smoothly on arrival. It’s great to know the condo’s location worked well for your plans and that the fireplace helped make it feel extra cozy. We really appreciate you staying with us and would be happy to welcome you back for another relaxing visit.

Thank you for taking the time to share your feedback and for continuing to stay with us during Apple Fest over the past three years. We truly appreciate your repeat business. We’re sorry to hear that this particular unit did not feel like a fair value and did not meet the standard you experienced with the other units you’ve rented. Your suggestion that management walk through the unit and provide the owner with recommendations for necessary updates and minimum guest standards is appreciated and will be shared with our team. We’re very happy to hear your positive comments about the cleaning crew. We’ll be sure to pass along your compliment, as they work hard to provide guests with a clean and welcoming arrival. Thank you again for your honest feedback. We value your experience as a returning guest and appreciate you helping us identify where this particular unit needs improvement.

Thank you David for your 5-Star Review! We're so glad you enjoyed your stay and we hope to see you back soon! Sincerely, Northern Michigan Escapes

Thank you Kim for your 5-Star Review! We're so glad you enjoyed your stay and we appreciate your recommendation! We hope to see you back soon! Sincerely, Northern Michigan Escapes

We're glad that the staff was able to act quickly and help you get a new, water damage free room. We hope to see you again in the future! -The Staff at Northern Michigan Escapes

Thank you Lee for your feedback and suggestions. We would have loved to assist you during your stay if you would have notified us with your concerns. Our front desk team is available at 9am, 7 days a week. As for the bathroom walls, please contact us directly with a little more information. We want to ensure we are addressing any maintenance concerns in a timely manner. In the future, please visit our website to view our condos. Each condo is owned individually and every condo is uniquely decorated. This will ensure you love the condo you choose, as our website provides photos and details prior to booking.

Hi Paulette, Thank you for the 5-Star review! We are so glad you overall had a good stay. We do apologize for any inconveniences you may have endured and greatly appreciate the feedback. We will certainly forward this on to the Property Manager. Sincerely, The Staff at Northern Michigan Escapes

Thank you for the fantastic five-star review! We're so glad you had a great experience and were pleasantly surprised by the friendly welcome upon arrival. We take pride in offering both convenience and genuine customer service, so it's wonderful to hear that stood out to you. We're also happy the room met your expectations — clean, nicely appointed, and well-maintained. Charlevoix truly is a special place, and we're thrilled our property provided the perfect location for easy access to shops, restaurants, and relaxing deck views of the boats. We look forward to welcoming you back for your next visit!

Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the location, the beautiful water view, and the convenience of nearby restaurants. However, I’m genuinely sorry to hear about the issues you encountered with the condition of your unit and the cleanliness. This is not the standard we aim for, and I apologize that we fell short. Your comments about the outdated decor, bathroom mold, and overall cleanliness have been noted, and I will be addressing these concerns with our team to ensure improvements are made. We value your input and hope you will consider giving us another chance in the future. Thank you again for your feedback.

I am sorry you did not have a good time in your unit. We would have been happy to exchange your sheets and pillows had we known about the issues you were having. The patio blinds are more for privacy than light filtering, but I understand the issue you were having with them. I will pass your review along to the owner of the unit and hopefully she is able to do some updating. Please give us a call for your next booking, my name is Rose I am the General Manager and I will be happy to give you a discount on your next stay! Rose

Thank you so much for sharing your review. We’re glad to hear you enjoyed staying at Edgewater by the bridge. It’s wonderful to know the great location added to your experience and that watching the Charlevoix drawbridge operate provided such fun all-day entertainment. We truly appreciate you choosing to stay with us and would be happy to welcome you back anytime.

Hi Anil- Thank you for the positive review! We are so happy you enjoyed your relaxing stay with us. We certainly look forward to seeing you in the near future. Sincerely, The Edgewater Inn Management Team

Thank you so much for your five-star review! We’re delighted to hear you had a fantastic stay. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful experience!