6/10 Okay
Abby R.
18. maj 2025
Great location, worst experience at Surf Court
This is my fourth stay at Surf Court & our last. I went with 20 people in 5 condos. Day one, we had issues with the WiFi & the living room curtain was broken. I sent an email, & was only responded to about the WiFi. They had a lower case o on the paper and expected us to know it is actually a zero. We came back from another condo, and there was a random man trying to figure out the WiFi. No warning at all, could have easily let me know ahead of time. He also kept putting in lower case o instead of 0 but eventually figured it out.First few days of our trip were rainy, we were so excited to enjoy the pool on the first sunny day. Lo & behold it is closed. I sent an email about it, but never got a response. The rest of my party got responses. The power got taken out so the emergency phone line/filter weren’t working. The pool was closed the rest of our time at the condo. I’ve been going to HHI for 30 years. Seashore should have sent an email to all renters regarding this, not waiting for us to reach out & they absolutely should have provided an alternative pool option. Other vacation rentals would have and have in my past experiences. Very disappointed with Seashore Vacations.Out of all 5 condos, this one was the least stocked. 3 coffee mugs. All the knives were dull, I could barely cut up a watermelon & no knife sharpener. One bed is hard, one is soft (personal preference) but it was hard enough to purchase a tempur-pedic topper. Pros- early check in, clean, location
Abby R.
Overnattede 7 nætter i maj 2025