Grayfox #4 3 Bedroom 3 Bathroom Sleeps 8 Walk to Village Gondola

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

We are so thrilled this guest had such a great stay! Ours is a difficult business and it is easy to focus on the problems, but we really appreciate when our guests take the time to let us know we got it right. We work really hard to deliver on the promise of a great vacation, and we appreciate all kinds of feedback. We hope to serve you again soon!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

We are so sorry if you were inconvenienced during your stay! We always strive to make every guest stay as perfect as possible, inspecting every property twice between every departure/arrival. Our staff are human of course, and so even if we hit 95%, that still leaves some issues from time to time for guests to contend with. We are available pre-booking to help ensure you book the best property for you, but travelers need to be an active participant in that process. If a particular feature or amenity is important to you, please contact us pre-booking to confirm the property you are considering will meet your needs. Our staff is available by phone, email or text messaging 7 days/week 9am - 6pm (Pacific) at 866 Mammoth. Thanks so much for staying with Mammoth Five Star Lodging! We hope to serve you again soon!

We are so sorry this guest was unhappy! We always strive to make every guest stay as perfect as possible, inspecting every property twice between every departure/arrival. Our staff are human of course, and so even if we hit 95%, that still leaves some issues from time to time for guests to contend with. Unfortunately, this guest never contacted our office to give us an opportunity to correct any of these issues. If you have trouble during your stay, I encourage you to contact your VR manager while you are in the property, as they may well be prepared to handle your concerns. We have 18 full time staff members in our housekeeping, maintenance and guest services departments who we can call upon to resolve problems. If this happens, or if you are concerned about problems with a unit you are considering, please call our offices at Mammoth Five Star Lodging. We have staff available by phone or email, 7 days/week, 9am-6pm (Pacific) to ensure you book exactly the property you want and to address issues that may come up during your stay. We are happy to help if you will just give us the chance. The cost of linens and supplies is covered in our fixed cleaning fee. This is disclosed to guests in the pre-booking guest contract that must be signed before completing booking. It is also pointed out to guests in the check-in instructions, pre-arrival and in the blue guest binder located in the unit itself. As explained throughout those various places, units are stocked with clean bed linens on the beds, and a bagged set (under side table or in closet) for the pull out sofa (if equipped). 1 bath towel per person (based on the group/party size reported). 2 hand towels, 2 washcloths, and 1 shower mat (except half baths) per bathroom. 1 travel size each of: beauty bar, shampoo, conditioner, body lotion, and body wash, & 3-4 rolls of toilet paper per bathroom. 2-3 rolls of paper towels, 1 new sponge, 10 dishwasher pods, 2 dish towels, 2 4-cup coffee packets, 2 tissue boxes. 10 laundry pods (if laundry is equipped in-unit). Fire starters, lighter and long matches (if equipped with wood burner). Additional cleaning services and supplies are available for order from our Housekeeping Department. Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!