I have never written a negative review before and hesitate to now, but I feel that it’s important for other renters to know what we did not before renting this property. I preface with saying that this is our experience and that yours may be different. Our preferences may differ from others.
When we arrived, the owner was there to walk us through the property and the massive amounts of do’s and don’ts. Don’t flush the toilet too often, don’t take too many showers, don’t do laundry unless absolutely necessary (why bother having it available?). There were so many that it gave us misgivings right off the bat. He was friendly, but overbearing. He stayed in a guesthouse on the property less than 50 feet from the house which was very uncomfortable and allowed for zero privacy. Thank goodness he didn’t stay the whole week, just Saturday thru Wednesday. The house also had very close neighbors. So close that one night we had to close all the windows because they were so loud. As for the cabin itself, in my opinion, it was not professionally cleaned before we checked in. Since the owner has you clean the entire house for him before you leave, I assume no other cleaning gets done, except maybe the bathrooms, although you have to clean those before checking out too. There was a list showing that some surfaces get sanitized due to COVID restrictions, which was nice. When we did our finally clean up, we found previous renters garbage under chairs and a lot of corner cobwebs. The kitchen was very dirty upon our arrival. The cupboard surfaces, the rug, the floor, all had dirt build up. We tried to leave it better than we found it but I resented having to do a massive amount of housework after paying what I consider a large sum to stay. Because the screen doors were old and had holes, there was a constant fly issue.
Again, we expect a certain level of customer service that did not exist here. You were allowed one night of wood for a fire (shouldn’t that be included in the price?) if you used the propane, you had to replace it (Why isn’t a back up supplied as a perk of renting? It is other places). There was an obnoxious note on the refrigerator about keeping the door closed. I understand that there may have been past issues, but the note did not need to be so offensive as if addressing 5 year olds. Customer service goes a long way to building repeat business. We will not be going back.