Charming, lovely, beautiful, comfortable... These are the words our guests use the most to describe our property when they review it. Perfectly located in the quiet community of Pinewood Estates, this villa has 3 bedrooms and 2 bathrooms. The yard is fenced, meaning that it guarantees you full privacy. It backs a conservation area, adding a beautiful wild touch to the scenary. And if you decide to skip the parks and stay home, you'll enjoy the pool and the game room (Air Hockey table). Swith off! Relax! You're on vacation.
- Half Baths0
- Min Stay3 - 7 nights
- english, french, dutch
- Calendar last updated:
- Oct 19, 2018
Pool / Spa
Check-in: 4:00 PM
Check-out: 10:00 AM
100% refund if canceled at least 60 days before arrival date.
Nice family home. Close to Orlando attractions!
The property was very descent with very adequate space for my family of four. We enjoyed the pool although we spent the majority of the time engaged in outside activities. Mr. Yann was very attentive to our needs.
Wonderful place , a perfect fit for our family
We loved it , had no issues with anything,some things could use a update but nothing that would turn us away,nice neighborhood,quiet and peaceful with definitely visit again
The house was dirty. Utensils in the kitchen had dried food on them, bugs crawling all over the master bedroom, the master shower was dirty. Red ants in then bathroom. The sheets have been worn so much they have the rough fuzz balls and felt like sand paper. Bugs in the bed. We’re not allowed to adjust the thermostat. The pool table they advertise is in the garage and it’s so hot in there you cant utilize it. There was dirt in the corner of the rooms, especially the front foyer. It was so bad we left and paid more money and went to a hotel. When I brought up my concerns to the property owners they said there was nothing wrong with the place because they had it cleaned and I was the first one to complain. I find that hard to believe due to the fact I had pictures to prove every point I brought up. I would not stay here ever. Terrible house and terrible management. Do not waste your money here.,
Dear HomeAway user,
Please find our response to the review hereunder.
This property only received positive reviews, and guests loved staying here. The home offers great value for money. We are not surprised though to read this review, since we were previously contacted by the guest via email, but only after they already left the house. We were never contacted during their stay. In the email they complained about several things, also different things then we read here in the review, which is not very consistent, and they threatened to leave a bad review if we didn't refund their booking.
After we read their first email, we went to the property straight away to see what was happening (the guest already left). We have photos and videos of our visit on file to proof nothing was wrong with this property. The guest claims to have pictures, however we never saw them, even after we asked to send them to us. The house was not dirty, the kitchen utensils were clean, there were no ants or bugs anywhere in the property, the shower was clean, the linens are fine and the thermostat is perfectly adjustable (but not below 73F as a standard procedure). Most of the rental properties here in Central FL have garages that are converted into game rooms, and since garages were not equipped with AC, nor are the current game rooms. After we visited the house and found nothing wrong, we emailed those pictures and videos to the guest. We never received any feedback.
We offer great services as a management company, we like clean homes, and we are sure that we will host many more happy guests in this lovely property.
Sincerely, the Horizon Vacation Homes team.
Nice clean villa, and a quite neighbourhood.
Villa was everything we expected, made our trip enjoyable, and definitely will look at using it again in the future.