Airport, Fryeburg, ME (FRY-A. Regional Eastern Slopes)
A 27 min en coche
Habitaciones y camas
3 habitaciones (capacidad para 10 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio
Habitación 3
2 camas individuales y 2 camas dobles
3 baños y 3 aseos
Baño 1
Baño 2
Baño 3
Baño 4
Baño 5
Baño 6
Otros espacios
Cocina
Balcón
Comedor
Acerca de este alojamiento
Mtn View | Outdoor hot tub + fireplace | 10+ Guest
Escape to this inviting two-level mountain retreat, offering stunning views and ample space for up to 10 guests. Perfect for families and groups, the home features a BBQ grill for easy outdoor meals, a relaxing hot tub to soak in the scenery, and a cozy outdoor fireplace for evenings under the stars. A covered picnic area lets you dine and unwind comfortably, rain or shine.
SLEEPING ARRANGEMENT MAIN LEVEL - Bedroom 1: Master Suite with a King-size bed and private ensuite (3/4 bath). - Bedroom 2: Cozy Queen-size bedroom. - Full bathroom conveniently located on the main floor. - Fully equipped kitchen with dining area with 9 seating capacity.
LOWER LEVEL (BASEMENT) - Bedroom 3: 1 Twin bed, 1 Full bed & bunk bed with a full bed on the bottom and a twin bed on top perfect for kids or extra guests. - 3/4 bathroom is also in this floor. - This room is also equipped with variety of gaming items and equipment, ideal for entertainment and friendly competition. - NOTE: The pellet stove in the basement is not to be used.
OURDOOR AMENITIES - BBQ Grill for easy outdoor cooking and family meals. - Outdoor Hot Tub – unwind and soak in the mountain views after a day of exploring. - Outdoor Fireplace for cozy evenings under the stars. - Covered Picnic Table – enjoy meals or relax in the fresh mountain air, rain or shine. - Guests must be 25 years of age and must show photo ID (driver`s license) - The booking guest required to review and sign our rental agreement upon booking and before arrival. - Dogs are allowed – We allow up to 2 dogs. The first dog is subject to a $55 fee, and each additional dog will be $27.50. The dog size must not exceed 70lbs each. We will ask the size and breed of your dog. - No parties, no outside visitors, no overnight guests without previous approval from your host. - Do not engage in illegal activities anywhere on the property. This applies to both drugs and internet activity. - If you break or damage something, please let us know and arrange for its replacement or repair. - Do not leave any food out that will attract uninvited pests. Our home is pest-free and we’d like to keep it that way :) - No smoking of any kind, cigarettes/cigars and/or Vaping– also don’t discard your cigarettes in the house trash cans. There will be a $400 charge if smoking occurs. - No fireworks - There is a 24 hour outdoor surveillance camera that points to the driveway only - Please respect the neighborhood-quiet time hours are 10 pm-7 am
✅ This property has special local compliance requirements which include a signed rental agreement, ID verification, and a security hold of $1000 (which is not a traditional security deposit, just a pending transaction). As an optional alternative to the security hold, you may opt in to purchase a non-refundable damage waiver provided by a third-party insurance company. The optional damage waiver is $57 for stays up to 10 nights, with an additional $2 per day for stays longer than 10 nights. Damage waiver purchases are optional.
To make this process easy for you, we use a secure and very simple, app-free platform called Happy Guest. It is not an app, and you do not have to sign up for an account - it’s a safe and secure website. It also gives you a guest portal with all the info about the home and all of my favorite local spots.
Your guest portal includes advertisements with third-party upgrades that you may want to enhance your stay. These upgrades are optional and include:
Pet Fee: $55 for the first pet Additional Pet Fee: $27.50 per additional pet Early Check-in Fee: $27.50 Late Check-out Fee: $27.50
If you have any questions, just message us anytime! Happy to help!
- Guests must be 25 years of age and must show photo ID (driver`s license)
Información importante
Otros detalles
Número de alojamiento: 4423731vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Información sobre la zona
North Conway
Esta casa de vacaciones se encuentra en North Conway. Puente cubierto de Albany y Ferrocarril panorámico de Conway son algunos de los lugares emblemáticos de la región, donde también puedes ir de compras por L. L. Bean Factory Store y Centro comercial Northway Plaza. ¿Viajas con niños? Si es así, puedes llevarlos a Story Land o a Handcrafters Barn.
Settlers' Green Outlet Village (centro comercial) - A 9 min en coche - 9.0 km
Kahuna Laguna - A 11 min en coche - 11.8 km
Cranmore Mountain Resort - A 14 min en coche - 13.6 km
Cómo moverse por la zona
Fryeburg, ME (FRY-A. Regional Eastern Slopes): a 24 min en coche
Restaurantes
McDonald's - A 9 min en coche
Circle K - A 8 min en coche
The Met Coffee House - A 9 min en coche
Sea Dog Brewing Co. - A 10 min en coche
Burger King - A 8 min en coche
Preguntas frecuentes
¿En Mtn View | Outdoor hot tub + fireplace | 10+ Guest se aceptan mascotas?
Sí, las mascotas pueden hospedarse en este alojamiento.
¿Cuánto cuesta alojarse en Mtn View | Outdoor hot tub + fireplace | 10+ Guest?
A fecha de 9 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en Mtn View | Outdoor hot tub + fireplace | 10+ Guest el 2 de sept de 2026 son de al menos 378 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en Mtn View | Outdoor hot tub + fireplace | 10+ Guest?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Mtn View | Outdoor hot tub + fireplace | 10+ Guest?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Mtn View | Outdoor hot tub + fireplace | 10+ Guest?
La salida se realiza a las 10:00.
¿Dónde se encuentra Mtn View | Outdoor hot tub + fireplace | 10+ Guest?
Esta casa de vacaciones de North Conway para familias se encuentra a menos de 2 kilómetros de White Mountain National Forest y Zona de playa 1 de la zona de acampada de Eastern Slope. Handcrafters Barn y Antigua estación de tren de Conway también están a menos de 5 kilómetros.
Comentarios
9,6
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
26 comentarios de un total de 30 con una puntuación de 10 - Excelente
10 - Excelente
26
3 comentarios de un total de 30 con una puntuación de 8 - Bueno
8 - Bueno
3
0 comentarios de un total de 30 con una puntuación de 6 - Normal
6 - Normal
0
1 comentarios de un total de 30 con una puntuación de 4 - Mediocre
4 - Mediocre
1
0 comentarios de un total de 30 con una puntuación de 2 - Horrible
2 - Horrible
0
10/10
Limpieza
8,0/10
Servicios
8,0/10
Instalaciones y estado del alojamiento
9,6/10
Llegada
9,8/10
Comunicación
9,6/10
Ubicación
9,8/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Andrea M.
5 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Awesome house and location - perfect for our family trip. We loved having the hot tub and poker table for our family to enjoy! Very very responsive host.
Andrea M.
Se alojó 5 noches en febrero de 2026
Verificado
10/10 Excelente
Christine W.
17 de feb de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very clean! Great location.
Christine W.
Se alojó 2 noches en febrero de 2026
Verificado
10/10 Excelente
Michelle G.
2 de feb de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The home was beautiful, with a great view of the mountains. The location is ideal. Less than 10 minutes the heart of North Conway, which has tons of shopping and food choices. The host was very easy to work with and responded quickly when I reached out. We will definitely be back.
Michelle G.
Se alojó 2 noches en enero de 2026
Respuesta de VrboOwner el 6 de feb de 2026
Thank you so much for the kind words, Michelle! We’re really happy to hear you enjoyed the home, the mountain views, and the convenient location. It was a pleasure hosting you, and we truly appreciate your feedback. We’d love to welcome you back anytime, hope to host you again on your next trip to North Conway! 😊
Verificado
10/10 Excelente
Vina A.
17 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Jeremy was a great host, very responsive and accommodating. The place is beautiful, spacious, and homey. I would definitely recommend staying here.
Vina A.
Se alojó 2 noches en diciembre de 2025
Respuesta de VrboOwner el 18 de dic de 2025
Thank you so much for the kind words! 😊 We’re really glad you enjoyed your stay and found the place comfortable and homey. We truly appreciate the recommendation and would love to host you again anytime!
Verificado
10/10 Excelente
Mohammed I.
23 de ene de 2026
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
It was good
Mohammed I.
Se alojó 2 noches en enero de 2026
Verificado
10/10 Excelente
Lance R.
25 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The house was perfect for our family gathering, the host was very responsive and very accommodating. All the amenities worked as they should.
Lance R.
Se alojó 6 noches en diciembre de 2025
Respuesta de VrboOwner el 26 de dic de 2025
Thank you so much for your kind words! We’re thrilled to hear that the house was perfect for your family gathering and that you found everything accommodating. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Verificado
10/10 Excelente
Linda S.
6 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Clean house and well stocked, pet friendly, close to town and attractions, owner communicated very well. Great stay!
Linda S.
Se alojó 3 noches en octubre de 2025
Respuesta de VrboOwner el 17 de oct de 2025
Thank you for your kind review! We’re so glad you enjoyed the house, location, and communication. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Verificado
10/10 Excelente
Eve S.
14 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Even better than described! Everything you need, very clean, great location and excellent communication with the host. We will be back!
Eve S.
Se alojó 4 noches en diciembre de 2025
Respuesta de VrboOwner el 15 de dic de 2025
That’s wonderful to hear, Eve! Thank you so much! 😊 We’re really glad you enjoyed the place, found everything you needed, and felt well taken care of. It was a pleasure hosting you, and we ’d absolutely love to welcome you back anytime. Safe travels and hope to see you again soon!
Verificado
10/10 Excelente
Pamela R.
13 de ene de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had a wonderful family ski weekend. The house was perfect with everything you could possibly need. The host was very responsive. A couple of small issues arose but were dealt with right away. We would love to go back next year!
Pamela R.
Se alojó 3 noches en enero de 2026
Respuesta de VrboOwner el 15 de ene de 2026
Thank you for the lovely review! We’re so glad you had a great family ski weekend and that everything met your needs. We’d be happy to host you again next year!
Verificado
10/10 Excelente
Lisa H.
29 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The host was very pleasant & welcoming. The accommodations were very clean, comfortable and were just as pictured. The hot tub was also clean and lovely. Thank you for a wonderful stay!! Happy to revisit another time!
Lisa H.
Se alojó 2 noches en octubre de 2025
Respuesta de VrboOwner el 30 de oct de 2025
Thanks so much for the wonderful feedback, Lisa! We hope we can host you again soon!
Verificado
10/10 Excelente
Leeann B.
9 de nov de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
House was fantastic. Everything we needed. Kitchen well stocked with dishes and pans for cooking meals, living room space upstairs and down was perfect for the 6 of us. Hot tub was fantastic as well. Great location. We’ll be renting again for sure
Leeann B.
Se alojó 2 noches en noviembre de 2025
Respuesta de VrboOwner el 14 de nov de 2025
Thank you so much! We’re really glad to hear the house worked perfectly for your group and that you enjoyed the hot tub and location. We’d love to host you again anytime!
Verificado
10/10 Excelente
Lauren A.
14 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very lovely home. Great location.
Lauren A.
Se alojó 2 noches en julio de 2025
Respuesta de VrboOwner el 15 de ago de 2025
Thank you so much for the lovely feedback! Welcome back anytime!
Verificado
10/10 Excelente
Kim & Jay B.
22 de ene de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We were in North Conway to celebrate my Mom’s 75th birthday and my husbands 53rd. Half my family was staying at Eastern Slope as they have time share there. My sister, sister in law, husband and our 2 pups stayed here. We were very well accommodated! The house is great for those with mobility issues (and those without). It is a flat walk to the entrance and only a few steps in with everything needed on the main level. The basement level was great to give 2 couples privacy and space. The kitchen was well equipped for cooking and the view of the mountain was spectacular! Location was ideal. Jeremy checked in to make sure all was going well. We wished we could have stayed longer and would rent again when in the area!
Kim & Jay B.
Se alojó 3 noches en enero de 2026
Respuesta de VrboOwner el 25 de ene de 2026
Thank you so much for the wonderful review, Kim! We’re thrilled the home was a great fit for your family and celebrations. It means a lot to hear you enjoyed the layout, views, and location. We’d love to host you again next time you’re in the area! 💛
Verificado
8/10 Bueno
kristina m.
1 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Jeremy was very quick to respond, kitchen fully stocked, and hot tub was great. We had a few issues that were brought to his attention and his responses were immediate. Thank you
kristina m.
Se alojó 3 noches en noviembre de 2025
Respuesta de VrboOwner el 4 de dic de 2025
We truly appreciate your feedback, Kristina, and we sincerely apologize for the inconvenience. We hope to welcome you again in the future!
Verificado
10/10 Excelente
Peter
3 de ago de 2025
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
This was a great experience for my whole family as we were able to enjoy each other’s company in the beautiful White Mountains. The hot tub was a nice touch.
Peter
Se alojó 3 noches en julio de 2025
Verificado
10/10 Excelente
Trevor S.
19 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The host was very communicative- much appreciated! There was a leak from one of the bathrooms that was quickly fixed, the plumber was friendly and quick. We also left an item behind, to which the host was able to have it returned within a week. Thank you for your quick communication to help resolve both matters! Wonderful view of the mountains, and friendly neighbors too!
Trevor S.
Se alojó 6 noches en noviembre de 2025
Respuesta de VrboOwner el 21 de dic de 2025
Thank you so much for your kind words, Trevor! We’re glad we could quickly help with the leak and return your item. It was a pleasure hosting you, and we’re happy you enjoyed the view and the neighborhood!
Verificado
10/10 Excelente
Brandon N.
21 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
My family and I visited New Hampshire for the first time and needed a place that was big enough for all of us. We found this place and it was perfect! We were able to be away from the crowds. We had a perfect getaway. We had a place to prepare meals. We each had our own spaces. Jeremy was super responsive and helpful. He was great! We will be back!
Brandon N.
Se alojó 3 noches en octubre de 2025
Respuesta de VrboOwner el 30 de oct de 2025
Thanks so much for your wonderful feedback, Brandon! We're glad you had a wonderful time! We hope to welcome you again soon!
Verificado
10/10 Excelente
Melody Y.
27 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Clean and spacious
We had 6 adult and 4 children and there was enough space for everyone. Never felt crowded. Just what we needed for a weekend getaway. Jeremy checked in and made sure we were all set which was thoughtful
Melody Y.
Se alojó 2 noches en julio de 2025
Respuesta de VrboOwner el 1 de ago de 2025
Thank you so much for your kind words! We’re really glad to hear the space worked well for your group and that you had a relaxing weekend getaway. We'd love to host you again anytime!
Verificado
8/10 Bueno
Lynn W.
9 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Accommodations was good, clean, kinda secluded, had problem with stove. Informed owner who made no attempt to fix or offer anything. Neighbors chickens were alittle annoying with trying to get in house and kids to play outside. But overall ok stay.
Lynn W.
Se alojó 2 noches en septiembre de 2025
Respuesta de VrboOwner el 17 de oct de 2025
Thanks for your feedback. We’re glad you found the place clean and enjoyed the location. Sorry again about the oven during your stay, we weren’t able to schedule a repair at that time, but it has since been fixed. We also appreciate your note about the chickens and will keep an eye on that. Thanks for staying with us!
Verificado
10/10 Excelente
Amy S.
16 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Awesome weekend getaway!
We had an absolute blast at this incredible home! With plenty of space and versatile sleeping arrangements, it was perfect for our family weekend getaway. The central location was a huge bonus, just minutes from Cranmore, Attitash, and all the amazing attractions North Conway has to offer. Our host was fantastic, checking in regularly to ensure we had everything we needed. We can't recommend this place enough - we'll definitely be back and will encourage friends and family to do the same!
Amy S.
Se alojó 2 noches en marzo de 2025
Respuesta de VrboOwner el 8 de abr de 2025
Thank you so much for your kind words and the wonderful review! We're thrilled to hear that you had such a positive experience staying with us. It was a pleasure hosting you, and we're glad our space was the perfect fit for your trip. Your feedback means a lot and helps us continue providing a top-notch experience for all our guests.
Verificado
10/10 Excelente
Julia C.
14 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful home!
The house was beautiful! Many sleeping options, clean kitchen utilities, cozy basement and clean hot tub! Host was very nice! Although we didn’t need anything, he did check in once to make sure everything was going smoothly! Extremely close to Settlers Green and other places downtown North Conway!
Julia C.
Se alojó 2 noches en abril de 2025
Respuesta de VrboOwner el 5 de may de 2025
Thank you so much for the wonderful 5-star review! We're absolutely delighted to hear that you had such a great stay. It was a pleasure hosting you, and we're so glad our space met your expectations. We truly appreciate your thoughtful feedback—it motivates us to keep providing the best experience for our guests.
Verificado
8/10 Bueno
Annette A.
6 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
Communication with property manager was excellent! Probably the best we’ve ever dealt with. The house was very cute, clean and plenty of room to spread out. We had eight people from the age of 12 to 43 plus a large dog and did not once feel cramped. Neighborhood was not exactly as expected, but quiet and close to everything. Yard could use some sprucing up and getting to the hot-tub was not the easiest especially at night. All in all we had a great trip and would book the house again!
Annette A.
Se alojó 3 noches en agosto de 2025
Respuesta de VrboOwner el 24 de ago de 2025
Thank you for your feedback! We’re glad you enjoyed the house and had plenty of space for your group and dog. We appreciate your notes about the yard and hot tub and will keep them in mind. We’d be happy to host you again!”
Verificado
10/10 Excelente
Joshua M.
8 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Conway Getaway
This rental was a fantastic property with all the space a group of friends or family could want. The number of beds and baths significantly benefited our sleeping and daily living arrangements. The rental's amenities, including a hot tub, grill, outdoor deck/seating, etc., were also a huge win. Additionally, the property was very clean, comfortable, and close to town! My friends and I made a lot of great memories and had a ton of fun while staying here. I would highly recommend it to others and would definitely stay again in the future.
Joshua M.
Se alojó 2 noches en abril de 2025
Respuesta de VrboOwner el 5 de may de 2025
Thank you so much for your kind words and the wonderful review! We're thrilled to hear that you had such a positive experience staying with us. It was a pleasure hosting you, and we're glad our space was the perfect fit for your trip. Your feedback means a lot and helps us continue providing a top-notch experience for all our guests.
Verificado
10/10 Excelente
Kenneth H.
22 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Girls’ Getaway 2025
We had a great time at this house! It was a perfect size for the six of us. It had plenty of room for socializing or quiet time and was very clean.The beds were very comfortable. The kitchen was stocked with everything we needed as well as being organized.The three full bathrooms were perfect for all of us ladies.The location was off the beaten path so it was wonderful for our morning walks, yet very close to all the highlights that North Conway and the beautiful White Mountains has to offer.We would recommend this VRBO listing to anyone looking for a quiet place to stay and yet nearby to all the local attractions.The only criticism that I can give, and certainly not one that interfered with our stay, was that the outside of the property could use some sprucing up as there are some lovely plantings but is somewhat overgrown.Also, I want to give a shout out to Sara who came to put the air conditioning units in the bedroom windows. She was prompt, helpful and friendly.Thanks, Sara for a comfortable night’s sleep!
Kenneth H.
Se alojó 3 noches en junio de 2025
Respuesta de VrboOwner el 23 de jun de 2025
Thanks so much for the awesome review! We're really happy to hear the house was a great fit for your group and that you had everything you needed to enjoy your stay. Sounds like you made the most of the space—and we agree, the location is perfect for peaceful walks and still close to all the fun in North Conway and the White Mountains. Thanks as well for the note about the yard, we’ll definitely take a look and tidy things up. And we’ll make sure Sara sees your shoutout, she’ll love that! Hope to have you back again sometime soon!
Verificado
4/10 Mediocre
Nicole K.
6 de jul de 2025
Aspectos positivos: Limpieza y ubicación
Aspectos negativos: Llegada, comunicación y precisión del anuncio
Clean property but headache of a stay
While the home was clean, the experience at this property was extremely poor. Upon our arrival, the access code to the property we were given was incorrect. We eventually were able to get in contact with the host where all they said was “we’ll contact our team and get back to you.” After waiting 45 minutes outside the property, they finally gave us a code that worked. While getting settled, we heard chirping from the fire alarm in the basement. We contact the host to let them know and they suggested to change the batteries. We did that and it caused the fire alarm system to go off throughout the house every half hour. Again, we contact the host and all they said was “we’ll contact our team and get back to you.” While waiting for a solution from the host, we found the wifi was not working and also discovered one of the showers had no water to it. Yet again, we had to contact the host and we were given the same response “we’ll contact our team and get back to you.”It was hours before we were forced to follow up with them again. They still had no solution for us. It wasn’t until the second day of our two night stay they finally said a tech would be out to ‘fix the issues’ that evening. They expected us to change our plans on our trip to be around to let the maintenance techs in. If you ask me, your guests should not be responsible for fixing your property issues.The home was clean and the location close to town was great, but what a headache of a stay it was.
Nicole K.
Se alojó 2 noches en julio de 2025
Respuesta de VrboOwner el 1 de ago de 2025
Hi Nicole,
Thank you for taking the time to share your experience, and we truly apologize for the frustration you encountered during your stay.
For transparency, we received a delayed notification on our end regarding the check-in issue, but as soon as we were made aware, we reached out immediately to assist. Unfortunately, your arrival coincided with a holiday weekend, and that significantly limited our ability to coordinate prompt maintenance support. We understand how inconvenient the delay was and are genuinely sorry for the disruption it caused.
While we were in constant communication throughout your stay and attempted to find solutions as quickly as possible, we recognize that the timing and nature of the issues—especially with the fire alarm, WiFi, and water in one of the showers—were stressful. We did reach out to you before the scheduled inspection, and based on our conversation, we understood you were okay with the technician coming at the proposed time. We never intended to put the burden of repairs on you and regret that it felt that way.
We truly tried our best to resolve everything in a timely manner and are continuing to work on improving our processes—especially around urgent response times during holidays. It’s unfortunate that these issues occurred during your visit, and we sincerely apologize that your experience was affected.
We appreciate your feedback and are taking it to heart so we can do better moving forward.
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