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Condomínio

Beach + Pool Access: Colorful Hilton Head Condo!

Galeria de fotos de Beach + Pool Access: Colorful Hilton Head Condo!

Uma sala de estar com parede verde, sofá, poltrona, mesa de centro e televisão.
Uma passarela de madeira que leva a uma praia sob um céu claro.
Um quarto com uma cadeira de vime, uma mesa redonda pequena, uma janela com vista para edifícios e objetos coloridos pendurados na parede.
Uma cozinha com armários brancos, uma geladeira preta e uma mesa de jantar de madeira.
Cozinha equipada com micro-ondas, fogão e frigorífico. Há uma mesa de jantar com cadeiras e um sofá na sala de estar.

Avaliações

8,6 de 10
Excelente

Destaques

  • Melhores avaliações pela localização na praia
    Curta paisagens paradisíacas nesta propriedade na praia com as melhores avaliações.
  • Piscina aquecida
    Propriedades com piscina aquecida são uma raridade na área.
  • Perto do litoral
    Esta propriedade ideal para banhos de sol e natação conta com as melhores avaliações pela proximidade à praia.
  • Descubra os pontos de referência nos arredores
    A poucos passos de Fish Haul Beach Park
2 quartos2 banheirosAcomoda 6 pessoas

Comodidades populares

  • Na praia
  • Piscina aquecida
  • Banheira de hidromassagem no local
  • Aceita animais de estimação
  • Cozinha
  • Lava-roupas e secadora

Explore a região

Confira no mapa
Hilton Head, SC
  • Place, Mitchelville Freedom Park
    ‪1 min de caminhada‬
  • Place, Fish Haul Beach Park
    ‪1 min de caminhada‬
  • Place, Fort Howell
    ‪15 min de caminhada‬
  • Airport, Hilton Head Island, Carolina do Sul (HHH)
    ‪3 min de carro‬

Quartos e camas

2 quartos (acomoda 6 pessoas)

Quarto 1

2 camas de solteiro

Quarto 2

1 sofá-cama casal

Quarto 3

1 cama King

2 banheiros

Banheiro 1

Banheiro 2

Espaços

Cozinha
Sacada

Sobre esta propriedade

Beach + Pool Access: Colorful Hilton Head Condo!

Boogie down to the beach at this airy 2-bedroom, 2-bath condo on Hilton Head Island! Whether you’re looking to perfect your tan by a pool, cook family-style meals in a fully equipped kitchen, or simply stroll along beautiful beaches this condo will make it all possible. Boasting amenities like a fitness center, tennis courts, and a boardwalk to the beach, this resort vacation rental offers the opportunity to enjoy the golfing, dining, and water sports that make this island unforgettable!

-- THE PROPERTY --

Central A/C | Off-Street Parking | Free WiFi

This charming and beach-inspired condo will also inspire you and your family to enjoy the best elements of a Hilton Head Island vacation!

Bedroom 1: King Bed | Bedroom 2: 2 Twin Beds | Living Room: Sleeper Sofa

COMMUNITY AMENITIES: 2 outdoor pools, fitness center, barbecue area, tennis courts, direct beach access via boardwalk, landscaped grounds w/ water features
KITCHEN: Fully equipped, granite countertops, blender, drip coffeemaker
INDOOR LIVING: 3 flat-screen cable TV, sunroom, hardwood flooring, ceiling fans
GENERAL: Linens/towels, washer/dryer, trash bags, paper towels, 941 sq. ft., beach chairs/toys/towels/floats
PARKING: Driveway (2 vehicles), required gate fee $25/vehicle per pass

-- THE LOCATION --

PARKS/BEACHES: Fish Haul Beach Park (direct access), Hilton Head Island Beach (4.2 miles), BurkesBeach (4.1 miles), Coligny Beach Park (9.7 miles), South Beach (14.2 miles) GOLFING:Heron Point by Pete Dye (2.7 miles), Harbour Town Golf Links (3.8 miles), Shipyard Golf Club (6.8 miles), Robert Trent Jones Golf Course (7.8 miles)
FAMILY ATTRACTIONS: Pirate Island’s Adventure Golf (6.1 miles), Coastal Discovery Museum (4.5 miles), Pinckney Island National Wildlife Refuge (9.6 miles), Pirates of Hilton Head (12.0miles)
RESTAURANTS: Frankie Bones (3.1 miles), Main Street Pub & cafe (3.0 miles), Street Meet The American Tavern (2.6 miles)
AIRPORTS: Hilton Head Island Airport (1.2 miles)

-- REST EASY WITH US --

Evolve makes it easy to find and book properties you'll never want to leave. You can relax knowing that our properties will always be ready for you and that we'll answer the phone 24/7. Even better, if anything is off about your stay, we'll make it right. You can count on our homes and our people to make you feel welcome — because we know what vacation means to you.

-- POLICIES --

- No smoking
- Pet friendly w/ $100 fee (+ fees & taxes, max 2 pets)
- No events, parties, or large gatherings
- Additional fees and taxes may apply
- Photo ID may be required upon check-in
- NOTE: Guests are required to pay a $25 per vehicle per pass gate fee paid on-site with a credit/debit card only

Adicione as datas e descubra os preços

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Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 25 anos
Check-out até 11h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 9200757
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e kit de primeiros socorros.

Informações a área

Hilton Head

Na praia em Hilton Head, este condomínio fica no bairro Ilha do Meio. Shelter Cove Harbour e Palmetto Dunes Club são atrações ideais para quem procura aventuras. Para conhecer as belezas naturais da região, explore lugares como Coligny Beach e Sea Pines Forest Preserve. Quem quiser curtir um evento ou assistir a uma partida deve ficar atento à programação em Van Der Meer Tennis Academy ou em Van Der Meer Tennis Center. Se você adora atividades aquáticas, vai se divertir com mergulho autônomo e passeios de lancha nas proximidades.
Mapa
Hilton Head, SC

Nos arredores

  • Mitchelville Freedom Park - 1 min de caminhada - 0.2 km
  • Fish Haul Beach Park - 1 min de caminhada - 0.2 km
  • Fort Howell - 15 min de caminhada - 1.3 km
  • Folly Field Beach - 1 min de carro - 0.4 km
  • Shelter Cove Harbour - 12 min de carro - 10.9 km

Opções nos arredores

  • Aeroporto de Hilton Head Island (HHH) - 5 min de carro

Restaurantes

  • ‪McDonald's - ‬8 min de carro
  • ‪Circle K - ‬8 min de carro
  • ‪Starbucks - ‬8 min de carro
  • ‪Dunkin' - ‬8 min de carro
  • ‪Fiesta Fresh Mexican Grill - ‬9 min de carro

Perguntas frequentes

Beach + Pool Access: Colorful Hilton Head Condo! tem piscina?

Sim, esta propriedade tem uma piscina. O tipo de piscina disponível é piscina aquecida.

Beach + Pool Access: Colorful Hilton Head Condo! é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Beach + Pool Access: Colorful Hilton Head Condo!?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Beach + Pool Access: Colorful Hilton Head Condo!?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Beach + Pool Access: Colorful Hilton Head Condo!?

Horário de check-out: 11h.

Onde fica Beach + Pool Access: Colorful Hilton Head Condo!?

Em Ilha do Meio, este condo fica a alguns passos de Mitchelville Freedom Park e Folly Field Beach. Fish Haul Beach Park e Fort Howell também ficam a 15 minutos.

Avaliações

8,6

Excelente

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 24 de 48 avaliações
Nota 8 - Boa. 14 de 48 avaliações
Nota 6 - Ok. 7 de 48 avaliações
Nota 4 - Insatisfatória. 2 de 48 avaliações
Nota 2 - Terrível. 1 de 48 avaliações

7,8/10

Limpeza

10/10

Condições e instalações da propriedade

9,0/10

Check-in

8,6/10

Comunicação

9,4/10

Localização

8,8/10

Precisão do anúncio

Avaliações

Verificada

6/10 - Razoável

Ginger H.

Pontos positivos: Precisão do anúncio
Pontos negativos: Limpeza, check-in, comunicação e localização
Not a great view. Quote a bit older than expected. Very cute decorations. Manager never responded to vrbo msg nor emails. Decently proced for HHI, but guven off-season, a tad expensive.
Hospedou-se por 2 diárias em mar. de 2026
Verificada

10/10 - Excelente

Mollie W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Place!

Great place, perfect location!
Hospedou-se por 2 diárias em abr. de 2024
Verificada

10/10 - Excelente

Daniel D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Excellent location

Love the location
Hospedou-se por 2 diárias em set. de 2024
Verificada

6/10 - Razoável

Koby R.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza

Great Location

Overall our stay was very nice. The only thing that could use some work is the overall cleanliness of the condo (pretty dirty). Aside from that it was nice area and good stay.
Hospedou-se por 3 diárias em mar. de 2025
Resposta de VrboOwner em 1 de abr. de 2025
Hi Koby, the owner asked us to pass along the following response: "Thank you for sharing your experience and appreciating the great location of our condo!- We're pleased to hear that your overall stay was enjoyable.- We apologize for the cleanliness issues encountered. After your late check-in, I reached out via text to ensure everything was to your satisfaction. Unfortunately, we did not receive a response to address these issues immediately.- We are committed to providing a clean and comfortable environment and would have welcomed the opportunity to resolve any concerns during your stay.Your feedback is invaluable to us, and we will use it to improve our processes. We hope to welcome you back in the future for a better experience. Thank you for choosing our property!"
De um site parceiro

10/10 - Excelente

LaVonne

Quaint and lovely

The condo was perfect for our weekend stay. The kids loved being so close to the beach too! Thank you for sharing your home with us.
Hospedou-se por 2 diárias em mar. de 2024
Verificada

8/10 - Boa

Julian R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great time

Condo owner was very attentive. Pools werevery clean and unit was 2 minute walk from beach. Family had a great time.
Hospedou-se por 4 diárias em ago. de 2023
Verificada

10/10 - Excelente

Sarah R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great place for a family!

Great place to stay for a family of young and teen children. It is right at the beach (it doesn’t get super deep Day or night), plenty of space AND has extra beach accessories (wagon/pool noodles/toys/boards) that made our trip even more fun. Super convenient to use kitchen and everything in it. Had a great trip
Hospedou-se por 4 diárias em jul. de 2023
De um site parceiro

8/10 - Boa

SONYA

Pretty little condo

We were in town for just two nights, and found the condo to be a pleasant place to stay. It has a unique beach that I've never seen before, low tide is beautiful.
Verificada

6/10 - Razoável

Stacey C.

Pontos positivos: Check-in, comunicação e localização
The location and check in were good as well as the price . The bedroom king size bed needs to be updated it wasn’t leveled and the bed was detached from the frame . Definitely an update on larger screens for the TV. A deep clean of the baseboards in the bathrooms and a change of the shower curtains they had mold on them .
Hospedou-se por 2 diárias em jul. de 2025
Resposta de VrboOwner em 1 de ago. de 2025
Hi Stacey, we’re so glad to hear that the location, check-in process, and pricing all hit the mark for your stay! We followed up with the homeowner after reading your review, and they would like to share the following:- We're sorry we didn’t know about the bed issue during your stay; had we been informed at check-in, we would’ve sent maintenance right away.- The TV size hasn’t come up as a concern before, but we appreciate the feedback and will keep it in mind.- Housekeeping has been notified to ensure the home is up to standard, and we always encourage guests to reach out during their stay so we can quickly resolve any concerns.We appreciate you sharing your experience—it helps us continue to provide the 5-star stays we’re known for!
De um site parceiro

8/10 - Boa

MELBA

Very Cute Condo

This condo is so colorful and cutely decorated. The first floor location near the guard gate is great. Loved all the kitty cats from the cat sanctuary. The grounds are lovely. There 5 of us, and there were plenty of bath linens for the three nights we were there.
Hospedou-se por 3 diárias em out. de 2024
Verificada

8/10 - Boa

Sonya A.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Pretty condo

The condo was very pretty, good for a couple or a family with younger kids, the twin beds are small. The beach is very unique and low tide is beautiful. There is a nice pool, and its not a crowded place this time of year.
Hospedou-se por 2 diárias em abr. de 2023
De um site parceiro

10/10 - Excelente

Lauren

Great quiet place to stay!

Everything was wonderful! The only thing we didn’t get access to was the fitness center because the key needed to be updated. But otherwise great stay and great communication and service
Verificada

10/10 - Excelente

Laura M.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Hhi- the spa

Very comfortable and nice to have laundry/ 2 bathrooms. Silty film on cookware and doesn't look like cleaning staff move furniture when they mop. Renell was excellent contact and very professional. Respectfully, laura mueller
Hospedou-se por 9 diárias em mar. de 2025
Verificada

4/10 - Insatisfatório

Sherry E.

Pontos positivos: Localização
Pontos negativos: Limpeza, check-in, comunicação e precisão do anúncio
There was no communication with host..pics look nothing like pictures and alot of problems- closed balcony smelled like cat urine bathroom toliet when flushed would pop urine and feces out of toilet - drain in masterbathroom would still not drain - That we figured out had been broken for months because several famiilies complained about that in the quest book! place was not cleaned well at all ! we will not be staying here again
Hospedou-se por 2 diárias em ago. de 2025
De um site parceiro

10/10 - Excelente

Cayla

Amazing stay

The condo was amazing and very clean! We loved being so close to the water and having an indoor pool since we had a little one! The owner was absolutely amazing and gave us the best stay EVER with my husbands upcoming deployment it was worked out we could stay another night this was so important to our family! We’ve never had anyone do anything like that for us so we were overjoyed! Saved so we can visit again in the future!! Thanks for everything
Verificada

8/10 - Boa

Stacy H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

February Gullah festival weekend stay

We enjoyed the comfort of this wonderful property. It was light and airy in paint and decor, well designed for the enjoyment of the space. We loved the location on the beach and yet a quieter area that was set apart. We enjoyed being close to the Mitchellville activities during this weekend. The only noted issue, was some minor water issue and it looks like new sprinklers were installed and the popcorn ceiling was not cleaned up by the contractors. Otherwise it was a great location and great stay.
Hospedou-se por 2 diárias em fev. de 2023
Verificada

8/10 - Boa

Kelly H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great Location

Rental was clean. Easy check in. Photos online where a bit misleading. It was older than photos. There was no sunroom. Remotes for TV needed batteries and we never figured out wifi password.
Hospedou-se por 3 diárias em mar. de 2023
Verificada

10/10 - Excelente

Kim F.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Spring break vacay

We decided to visit HHI for the first time and this was the perfect place! Just a short walk to the Sound, which was so quiet and peaceful. The grounds around the property were scenic as well. We really enjoyed staying here! Great location and quiet. A few minor things I would change would be to have brighter lighting in the dining room (we needed the kitchen light on as well when we played games bc it was so dim), the lights and ceiling fan in the sun room didn’t work (as well as the outlets out there) and it took us some time to figure out how to make sure the door locks behind us when we were leaving. We learned you have to keep the doorknob turned down while closing it.
Hospedou-se por 4 diárias em mar. de 2024
De um site parceiro

8/10 - Boa

Mohammed Haseeb

Very Relaxing and Convenient

The only reason it got 4 stars is because the walls were really thin and early morning you can hear the crickets chirping and anybody out late at night. Also the airplanes of course which is no fault of the beautiful place. It’s just the location comes with that along with the beautiful beach and quaintness of feeling like you are still in a clean comfy home environment. Not a business environment which I get when I’m in a hotel. I rather the home away from home feel. Of course the furniture and headboards and dressers have a few dents and such. If you want brand new this isn’t it. If you want lived in and clean and comfy; this is your go to. Loved the access to the beach as well!! I would definitely return!!!
Verificada

6/10 - Razoável

Nicole T.

Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza e precisão do anúncio

Not what I expected

I’ll start by stating that I am a very clean person And I have NEVER given a negative review on VRBO. When walking into this unit, my anxiety was at an all-time high. There was a musty smell and I had to clean the floors myself, and they were black. The carpet was incredibly dirty and needs a deep cleaning. The unit is in desperate need of upgrades and minor and major improvements. The grounds were beautiful, the pools were clean and the beach was awesome. That was the best part of the trip. Unfortunately, the pictures on the Vrbo listing were inaccurate.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de VrboOwner em 11 de jun. de 2024
Hi Nicole, we appreciate your feedback, and we are committed to providing an excellent experience for our guests. Here are some insights from the homeowner:-Upon your check-in through the gate, we contacted you to confirm that everything was satisfactory, and you responded that it was great. About an hour later, you informed us about an issue with the cleanliness of the wood floors. However, no concerns were raised about the carpet. We immediately contacted housekeeping and offered to have them come over to address the cleaning issue. Despite our apologies and willingness to resolve the problem, you declined the offer, stating that you had already taken care of it.-We regret not having the opportunity to make your stay even better. We are dedicated to being responsive and accommodating to our guests and would have been more than happy to make things right during your stay.We strive to ensure that every guest enjoys the best possible stay, and we eagerly anticipate hosting many more satisfied guests at this property, as evidenced by our other reviews.
De um site parceiro

10/10 - Excelente

Laci

Peaceful family beach trip

This condo is in a neat part of the island. We normally stay near colingy beach but saw some cool reviews about fish haul beach and decided to stay in that area this year. It did not disappoint! We found so many cool shells and wildlife! The condo was super close to the beach and we enjoyed the short walk. Our kids loved the pool probably more than anything. The condo itself was nice- especially for the price. We had everything we needed. I also liked that it had 24-7 security. The only con I would say is our upstairs neighbor was very loud- you could hear everything- enough so that it woke me up in the middle of the time a couple of times BUT i would say it’s pretty normal for being on the first floor. I use to manage apartments and I wouldn’t say it’s any different than normal apartment living. ReNell checked in on us when we arrived via text, which we appreciated. We were also able to check in a little early- which made our trip much easier (allowed us to leave our home early morning so our kids would sleep most of the way). We would definitely stay again and are thinking of trying to book in the fall off season just to explore the beach even more!
Verificada

6/10 - Razoável

DeAnna C.

Pontos positivos: Check-in e comunicação

Good but could improve

The property was pretty good and mostly as described. There were a few things that could be improved such as...there could be some deeper cleaning done overall and the kitchen floor left us with a black residue on our feet. We also did not receive keys for the indoor pool(code did not work). We found a roach(alive) in one of the kitchen drawers and the refrigerator although empty had some dead bugs and food residue which needed cleaning. It was really nice to have the pool supplies and linens and washer dryer available. It was a short walk to Fish Haul Beach which was a shallow body of water. So if you want the waves you will need to go to another beach.
Hospedou-se por 4 diárias em out. de 2021
Resposta de VrboOwner em 2 de nov. de 2021
Hi DeAnna, we're glad you enjoyed your stay here overall, but sorry it fell short in certain areas. We followed up with the homeowners, who wanted to share this response: - Thank you for this helpful feedback. We have addressed the cleanliness issues mentioned with our housekeeping staff, and the condo was deep cleaned after your departure. - We would have been happy to send the cleaners out right away if needed. - We apologize again that the previous guests took the pool keys, and we did not have time to get them replaced before your arrival. We appreciate you taking the time to leave a review. All items have been addressed, and we are confident that future guests will find our home clean and comfortable!
Verificada

10/10 - Excelente

Sarah E.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

beautiful place to stay

This place became our little home during our week stay. I didn’t realize when booking that the location was on an inlet and not the actual ocean, which was a meh on my end bc I didn’t know what the ‘sound’ meant. The tides were weird and the beach mucky but it was still okay for finding lots of hermit crabs with our boys. We packed up a few different days and drove to Coligny Beach which was more of a traditional beach. The sun porch was pretty like boxed in and so you didn’t really feel like you had anywhere to just sit outside bc the front porch is a walkway to other apartments. Overall, the place was nice and had the little things you need and then some, like games and all of the beach gear. The owner was quick to answer when we had an issue with the door. Our kids enjoyed the indoor and outdoor pool. The beach is a few minute walk down a parking lot, not a direct view. Our three year old has been asking when we are “going back to our beach home” lol. It’s a nice place for the right price.
Hospedou-se por 6 diárias em jun. de 2023
Verificada

2/10 - Terrível

Halee E.

Pontos positivos: Localização
Pontos negativos: Limpeza
This property shouldn't be listed on VRBO. It is FILTHY.The property was clearly older and very run-down. Not a problem, but not nice to look at.We went out to the sunroom to find the towels, (door was left unlocked) and were immediately struck by a strong cigarette smell. We opened windows to try to get rid of the cigarette smoke (windows were all unlocked as well).In the bathrooms, the cabinets, mirrors, and baseboards were covered in dust, grime, and hair, clearly untouched for a long time. Several cabinets had significant water damage, including mold. There was an open, used bar of soap still in the shower caddy, too.There was dirt, dust, and random junk under the beds. They clearly don't clean under ANY of the furniture. They had two fans in the master bedroom that had thick layers of dust on them. Far more than could possibly accumulate between guests.There were used teabags left in the teapot, and water left in the coffeemaker. No beach towels anywhere. Beach equipment like chairs and umbrellas were broken. Then, early in the morning of day two, we found our first of SEVERAL large cockroaches. 3 out of 5 in out group have severe allergies, and one in particular is allergic to roaches. There is a feral cat colony right on the property. There was a strong smell of cat feces, and several spots with cat vomit near our condo. I'm a cat lover, and it isn't the fault of the cats, but I think the listing should mention it.VRBO should be embarrassed to list this pla
The first cockroach we saw. Unfortunately, it had friends.
Water damage and dirt and grime under the bathroom sink. Found while searching for the beach towels they said would be available.
More water damage.
Incredibly thick layers of dust. Clearly untouched for a long period of time. Also found during the search for beach towels.
Hospedou-se por 3 diárias em ago. de 2025
Resposta de VrboOwner em 11 de set. de 2025
We want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:- I spoke with you upon arrival, and you mentioned a smoky smell in the sunroom but said it wasn’t very strong and that opening the windows should help.- I offered to send housekeeping to take care of it right away, but you let me know it wasn’t necessary.- When I checked in the next day, you told me everything was great and that you were having a wonderful time.- Based on your review, it sounds like there were additional concerns that didn’t come up during your stay. I would’ve appreciated the chance to address them in real time.We appreciate your feedback so we can continue to provide guests with the 5-star service we are known for.
Verificada

6/10 - Razoável

Niyetta W.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Okay, Not Great

While I love spending time at 'The Spa' in Hilton Head, this property was mediocre. My family and I stayed in a much nicer unit during a previous visit to the island. My main issue was the overall cleanliness of this condo. The bedding and towels were fresh, but everything else looked in need of a deep cleaning. I vacuumed the kitchen rug and bedrooms, and wiped down all surfaces with Clorox wipes upon arrival. The shower curtain liners were dirty and need to be replaced (had we stayed more than two nights, I would have purchased new ones). Additionally, the lighting in the living space and guest bedrooms is very dull. This added to a feeling of uncleanliness. It is apparent that other people have stayed in this space and left items. We found various foods, toiletries, beach supplies, etc. Also, the handle on the dryer was broken as well as a decorative item. I do credit the homeowner for stating that a new handle was set to arrive soon. Nevertheless, these issues made the unit feel less than nice. Since our visit was during winter, we did not utilize the sunroom. If it had been warmer weather, I would not have been able to relax in this area of the unit due to the clutter and smell. My family and I will continue to visit the island throughout the years, but we will stay elsewhere in the future. Overall, the unit was just okay.
Hospedou-se por 2 diárias em dez. de 2022
Resposta de VrboOwner em 21 de fev. de 2023
Hi Niyetta, we want all our guests to rest easy when they stay with us, and we're sorry that your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following: -We have high standards of hospitality for our property to ensure our guests have a positive stay. We always send a welcome call to all guests and let them know that they can contact us. If you had any questions we wish you would have let us know so that we can address any concerns quickly for a most comfortable stay -We're truly sorry to hear that you didn't have the five-star experience we endeavor to provide our guests. As with any guest concerns, we would have been happy to address them right away. We use a professional cleaning company that does a thorough job of preparing the home between guests, but we sincerely apologize if certain areas were overlooked. We also collaborated with our cleaning team. We stand by their work and commitment to ensuring the property is guest-ready. We are still sorry the property was not to your liking, and we will continue to monitor the cleanliness of each stay We appreciate your feedback, and we are confident that future guests will continue to enjoy five-star stays here!

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Anfitrião: Evolve

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Inglês, Francês, Alemão, Espanhol
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