Condo

Waterfront Views | Downtown Charlevoix | Pool, Hot Tub, Sauna | Sleeps 4

Galerie de photos de l’hébergement Waterfront Views | Downtown Charlevoix | Pool, Hot Tub, Sauna | Sleeps 4

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Terrain de l’hébergement

Avis

9,2 sur 10 – 
Merveilleux
1 chambre1 salle de bain4 personnes

Commodités populaires

  • Piscine
  • Baignoire à remous
  • Cuisine
  • Wi-Fi gratuit
  • Climatisation
  • Buanderie

Explorez la région

Afficher sur la carte
Charlevoix, MI
  • Place, Plage de Charlevoix
    ‪3 min à pied‬
  • Place, Lake Michigan Beach
    ‪5 min à pied‬
  • Place, Mushroom House
    ‪8 min à pied‬
  • Airport, Pellston, Michigan (PLN-Aéroport régional de Pellston)
    ‪53 min en voiture‬

Chambres et lits

1 chambre (4 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 canapé-lit (double)

1 salle de bain

Salle de bain 1

Douche uniquement

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Coin cuisine
Balcon
Aire de jeux extérieure
Jardin
Salle à manger

À propos de cet hébergement

Waterfront Views | Downtown Charlevoix | Pool, Hot Tub, Sauna | Sleeps 4

Enjoy a relaxing stay in this inviting one-bedroom, one-bathroom waterfront condo—perfect for a weekend getaway or extended retreat. The bedroom features a comfortable king-size bed and a full bathroom with a walk-in shower, complete with a built-in shower seat for added comfort. The living room includes a queen-size sleeper sofa, making it easy to accommodate additional guests.

The open-concept living space offers a convenient kitchenette equipped with a mini fridge, two-burner stovetop, and microwave—ideal for preparing light meals. With seating for up to five guests and the cozy ambiance of a gas fireplace, the living area is perfect for relaxing after a day of exploring.

Step out onto the private balcony and enjoy scenic waterfront views as boats glide in and out of Round Lake—an ideal spot to unwind.

Located at the Edgewater Inn on the north shore of Round Lake Harbor and the Pine River Channel, this condo offers prime drawbridge views and a central downtown location. You’ll be just a short walk from Charlevoix’s best dining, beaches, shopping, and galleries, making it a perfect destination for a short getaway, extended vacation, or even a wedding celebration.

Each condo at the Edgewater Inn is individually owned and uniquely decorated, allowing guests to enjoy a different experience with every stay—or return to a favorite. With 48 unique units, a variety of amenities, and a friendly staff, the property offers a welcoming home-away-from-home experience.

Guests also enjoy high-speed Wi-Fi throughout the building, access to a guest laundry facility, and a pool with a year-round indoor section and a seasonal outdoor section (open May through September).

Whether traveling for business or leisure, the Edgewater Inn provides comfort, convenience, and a memorable stay in the heart of downtown Charlevoix.
*2-Night Minimum Required

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Hébergements similaires

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 11 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 2451636vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée

À propos du quartier

Charlevoix

Cet appartement en copropriété vous donne rendez-vous à Charlevoix, plus précisément dans le centre-ville, au bord de l'eau. Envie de découvrir ce que vous réservent les environs ? Dirigez-vous vers les célèbres Mushroom House et Charlevoix South Pier Light, ou laissez-vous surprendre par la beauté de la nature locale auprès des magnifiques Lac Michigan et Boulder Park Nature Preserve. Envie de passer la soirée à l'extérieur ? Les sympathiques Fermes du château et Lavender Hill Farm vous attendent. Besoin de vous dégourdir les jambes ? Cette région propose une multitude d'activités telles que les visites de vignobles.
Carte
Charlevoix, MI

À proximité

  • Plage de Charlevoix - 3 min à pied - 0.3 km
  • Lake Michigan Beach - 5 min à pied - 0.5 km
  • Mushroom House - 8 min à pied - 0.7 km
  • Lake Charlevoix - 18 min à pied - 1.6 km
  • Plage Depot Beach du lac de Charlevoix - 20 min à pied - 1.7 km

Transport

  • Aéroport régional de Pellston (PLN) - 47 min en voiture

Restaurants

  • ‪B.C. Pizza - ‬3 min en voiture
  • ‪McDonald's - ‬3 min en voiture
  • ‪Harbor View Cafe - ‬7 min à pied
  • ‪Charlevoix Dairy Grille - ‬14 min à pied
  • ‪JAX - ‬2 min en voiture

Foire aux questions

Waterfront Views | Downtown Charlevoix | Pool, Hot Tub, Sauna | Sleeps 4 possède-t-il une piscine?

Oui, cet établissement vous propose piscine intérieure. L'endroit possède notamment une piscine chauffée.

Waterfront Views | Downtown Charlevoix | Pool, Hot Tub, Sauna | Sleeps 4 accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à Waterfront Views | Downtown Charlevoix | Pool, Hot Tub, Sauna | Sleeps 4?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Waterfront Views | Downtown Charlevoix | Pool, Hot Tub, Sauna | Sleeps 4?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Waterfront Views | Downtown Charlevoix | Pool, Hot Tub, Sauna | Sleeps 4?

Le départ est à 11 h.

Où se situe Waterfront Views | Downtown Charlevoix | Pool, Hot Tub, Sauna | Sleeps 4?

Condo se trouve au cœur de Charlevoix, à quelques pas des sites suivants : Beaver Island Boat Company Ferry Terminal et Lac Michigan. Galerie North Seas et Centre culturel Charlevoix Circle of Arts se trouvent également à moins de 5 minutes de marche.

Avis

9,2

Merveilleux

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
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Note de 10 – Excellent, d’après 22 avis sur 32.
Note de 8 – Bien, d’après 7 avis sur 32.
Note de 6 – Acceptable, d’après 2 avis sur 32.
Note de 4 – Médiocre, d’après 1 avis sur 32.
Note de 2 – Terrible, d’après 0 avis sur 32.

9,2/10

Propreté

9,4/10

Commodités

8,0/10

État et installations de l’hébergement

10/10

Arrivée

9,6/10

Communication

10/10

Emplacement

8,8/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Kate F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Amazing view and close to everything!
Séjour de 3 nuits en août 2025
VrboOwner a répondu le 4 sept. 2025
Thank you so much for your wonderful five-star review of Edgewater Inn 239! We’re delighted to hear that you enjoyed your stay and that the amazing view and convenient location made your Charlevoix getaway so memorable. Feedback like yours highlights exactly what makes our lakefront lodging so special, and we’re grateful that you took the time to share your experience. Edgewater Inn’s location on Round Lake offers some of the most breathtaking waterfront views in Northern Michigan. From Unit 239, guests can sit back and watch boats passing through the marina, see the Beaver Island ferry depart, and enjoy the unique activity of the Charlevoix drawbridge. Whether you’re starting your day with a coffee on the balcony or relaxing in the evening as the sun sets over the water, the scenery provides the perfect backdrop to any visit. We’re also thrilled that you found the location to be so close to everything. Being right in downtown Charlevoix means guests can walk to boutique shops, art galleries, restaurants, the marina, and Lake Michigan beaches—all just steps from the property. Many of our guests love that they can park the car and explore the entire town on foot, making the experience even more stress-free. Seasonal events like the Venetian Festival bring even more excitement, and staying at Edgewater Inn ensures you’re right in the heart of it all. Along with the views and location, Edgewater Inn offers amenities designed to enhance your stay. Our indoor heated pool, hot tub, sauna, and sun terrace overlooking Round Lake give guests a chance to relax no matter the season. Each fully furnished condominium is maintained to be clean, comfortable, and welcoming, with our housekeeping team ensuring the highest standards before every arrival. Our front desk staff is also known for being friendly, helpful, and accommodating, which adds to the overall guest experience. Thank you again for your kind review of Edgewater Inn 239. We’re so pleased that your stay was a great one, and we look forward to welcoming you back soon for another Charlevoix getaway filled with beautiful views, walkable convenience, and the warm Northern Michigan hospitality that makes our property such a favorite destination.
Avis vérifié

10/10 – Excellent

Lyda W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location!

Very convenient to everything in Downtown Charlevoix. Nice views and nice condo. We will stay here again.
Séjour de 3 nuits en août 2024
VrboOwner a répondu le 13 janv. 2025
Hi Lyda, Thank you for the 5-Star review! We are so glad you had a wonderful stay with us and look forward to seeing you again in the future. Sincerely, NME
Avis provenant d’un site partenaire

10/10 – Excellent

Edwin P.

Edgewater Inn-

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been coming to the Edgewater for several years and have always had a great experience, clean rooms, and helpful staff.
VrboOwner a répondu le 2 août 2025
Thank you so much for your wonderful five-star review and for being such a loyal guest of Edgewater Inn over the years. It truly means the world to us to know that you continue to choose our property for your Charlevoix getaways and that each visit has consistently delivered the experience you expect and deserve. We’re thrilled to hear that you’ve always found your rooms to be clean, comfortable, and well-prepared upon arrival. Our housekeeping and property care teams take great pride in ensuring every unit meets the highest standards so that you can relax and enjoy your stay from the moment you walk through the door. It’s also wonderful to know that our staff has been consistently helpful throughout your visits. Providing warm, attentive, and reliable customer service is at the heart of what we do at Northern Michigan Escapes, and we love making every guest feel welcome and well cared for during their time at Edgewater Inn. Your continued trust and kind words mean so much to us. We’re honored to be part of your repeat visits to beautiful Charlevoix, and we can’t wait to welcome you back again soon for another stay filled with the same clean accommodations, friendly service, and the relaxing waterfront atmosphere you’ve come to know and love.
Avis provenant d’un site partenaire

10/10 – Excellent

Richard Z.

Edgewater Inn Experience

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful property with stunning views.
VrboOwner a répondu le 17 juin 2025
Thank you for the five-star review! We're so glad you enjoyed the beautiful property and stunning views. We hope to welcome you back again soon!
Avis vérifié

8/10 – Bien

Martha B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Location was great. There is no window in the bedroom. The unit itself had an off odor, kind of musty. The fireplace worked but would not stay lit. We would stay at the Edgewater again, but in a different unit. Front desk was very friendly and helpful.
Séjour de 3 nuits en octobre 2025
VrboOwner a répondu le 10 nov. 2025
Thank you so much for sharing your 8/10 review of Edgewater Inn 239! We’re so glad to hear that you enjoyed our unbeatable downtown Charlevoix location and that our front desk team provided friendly and helpful service throughout your stay. Guest satisfaction is our top priority, and we truly appreciate your honest feedback regarding the musty odor and fireplace issue—our housekeeping and maintenance teams will address these concerns immediately to ensure an even better experience for future guests. Edgewater Inn, managed by Northern Michigan Escapes, offers exceptional waterfront lodging with clean, comfortable, and well-equipped condos featuring private balconies and beautiful views of Round Lake. We’re delighted that, despite these minor issues, you would choose to stay with us again. Our team looks forward to welcoming you back to another unit where you can fully enjoy our amenities, including the indoor/outdoor pool, hot tub, and sauna, for a relaxing and memorable Northern Michigan getaway on the Charlevoix waterfront.
Avis vérifié

8/10 – Bien

Victoria

Points forts : Commodités
The hot tub was out of order. There were a lot of spiders and cobwebs around the pool area.
Séjour de 3 nuits en octobre 2025
Avis vérifié

10/10 – Excellent

Matthew

Points forts : Propreté, commodités, état et installations de l’hébergement et communication.
Enjoyed the view from the balcony out onto the channel, and viewing the drawbridge in operation. Great location in downtown, close to shops and food.
Séjour de 3 nuits en mai 2022
Avis provenant d’un site partenaire

10/10 – Excellent

Colleen F.

Northern adventure

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed the location. Easy walking to restaurants and shopping. Easy commute to other locations. Enjoyed seeing the mushroom houses and beach. Cool to see the boats coming and going.
VrboOwner a répondu le 7 juill. 2025
Thank you for the great review! We're glad you enjoyed the convenient location with easy access to restaurants, shopping, and nearby attractions. The mushroom houses, beach, and watching the boats are definitely some of the highlights of the area. We hope to welcome you back again soon for another enjoyable stay!
Avis provenant d’un site partenaire

10/10 – Excellent

Frederick F.

50th Wedding Anniversary

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a room overlooking the canal and bridge. We loved watching the boats.
VrboOwner a répondu le 26 mai 2025
Thank you for your lovely review! We're so glad to hear you enjoyed the room with the view of the canal and bridge. Watching the boats must have been a relaxing highlight of your stay! We hope to welcome you back soon for another great visit.
Avis vérifié

10/10 – Excellent

Jay H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Comfy Accommodations

We really enjoyed our stay. Everything was so easy and effortless, from booking to checkout. The was plush, very clean and well maintained. The staff was exceptional with great communication throughout. Will definitely stay here again.
Séjour de 1 nuit en mars 2024
VrboOwner a répondu le 2 avr. 2024
Thank you Jay, we love to hear this! We look forward to your return! Sincerely, Northern Michigan Escapes
Avis provenant d’un site partenaire

10/10 – Excellent

Ruth L.

Great stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect spot for 3 nights. I loved watching the boats go in and out.
Séjour de 3 nuits en juin 2024
VrboOwner a répondu le 11 août 2024
Thank you for your review! We're so glad to hear that you enjoyed your 3-night stay and that watching the boats was a highlight for you. It sounds like the perfect spot for a relaxing getaway. We hope to welcome you back for another enjoyable stay in the future!
Avis vérifié

10/10 – Excellent

Angelica

Points forts : Propreté, commodités, état et installations de l’hébergement et communication.
The property was really nice. Very clean and the pool, sauna and jacuzzi were amazing! Our condo overlooked the harbor and it was beautiful. Very comfy bed as well. Will be returning.
Séjour de 2 nuits en février 2023
Avis provenant d’un site partenaire

8/10 – Bien

Kate H.

Michigan get away

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location of the resort is great with ability to walk into town and explore areas near by.
VrboOwner a répondu le 19 oct. 2024
Thank you for your wonderful review! We're so glad you enjoyed the convenience of the resort's location and took advantage of being able to walk into town and explore the nearby areas. We hope to welcome you back for another great stay soon!
Avis provenant d’un site partenaire

10/10 – Excellent

Linda A.

Best Home Away From Home

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I love staying at the Edgewater Inn. I have stayed at a couple other places and they don't compare to the Edgewater. Love the location.
VrboOwner a répondu le 15 oct. 2024
Thank you so much for your kind words! It’s wonderful to hear that the Edgewater Inn has become a favorite for you. The location really is hard to beat, and we’re thrilled you enjoy staying here. We look forward to welcoming you back for more memorable visits!
Avis provenant d’un site partenaire

10/10 – Excellent

A guest from Pleasant Lake, MI

Boyne thunder stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great, staff was friendly and awesome views.
VrboOwner a répondu le 1 août 2022
Thank you for your booking and your positive feedback. We look forward to your next booking. Rose
Avis provenant d’un site partenaire

10/10 – Excellent

Billie J.

Good time

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Exactly as pictured, beautiful accommodation walking distance to everything, and bridge watching.
VrboOwner a répondu le 16 juin 2024
We are thrilled you had a five star experience and you loved your unit! 239 is the perfect location to watch the bridge go up and down! We hope you come visit with us again soon! Rose
Avis vérifié

6/10 – Acceptable

Theresa O.

Points forts : Arrivée, communication et emplacement.
The location is lovely. We really enjoyed the view out our patio overlooking the canal. It's fun to watch the boats go by. That being said, the unit is somewhat dated, very dark furnishings and decor. As some others mentioned, it has a musty smell. Nothing we couldn't adjust to, but when you first walk in, it's overwhelming. It definitely could use a refresh.
Séjour de 2 nuits en juin 2025
Avis provenant d’un site partenaire

8/10 – Bien

Frank M.

Last Stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very good.
VrboOwner a répondu le 8 juill. 2023
Frank, Thank you for the nice review! Thanks, Edgewater Management
Avis provenant d’un site partenaire

10/10 – Excellent

Serge S.

Great getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful facilities and a great location. Strongly advise you to book directly through the condo, rather than a third-party.
Séjour de 3 nuits en juillet 2023
VrboOwner a répondu le 9 nov. 2023
Thank you Serge for the GREAT REVIEW!! We are so happy you enjoyed your stay with us! ABSOLUTELY book direct, our front desk is looking forward to booking your next stay! Rose
Avis provenant d’un site partenaire

10/10 – Excellent

oberdinks O.

Wedding Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Came for a wedding. Beautiful close in location, great walkable town. Great view of the boats and the bridge goings on.
Séjour de 3 nuits en mai 2022
VrboOwner a répondu le 23 juin 2022
Matthew- Thank you for your positive reviews. We are glad you enjoyed your stay! Hope to see you again. Sincerely, Edgewater Inn Management Team
Avis provenant d’un site partenaire

10/10 – Excellent

Renae B.

Wonderful stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is our 4th time to stay at the Edgewater Inn, we just love it. It's our favorite place, comfortable accommodations, nice staff, and great view of Round Lake and Pine Channel. Love sitting on the balcony watching the boats and the people in the park and on Bridge Street.
VrboOwner a répondu le 20 juill. 2022
Thank you for sharing your experience and enjoying our great views of Round Lake and Pine Channel! Rose
Avis provenant d’un site partenaire

10/10 – Excellent

A guest from Southgate, MI

Beautiful

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This a wonderful place to stay. Our room had a perfect view of the canel and draw bridge. The place is well maintained. The one negative is, as a person with hip issues I never experienced a toilet that was so low, it made it difficult to use.
VrboOwner a répondu le 20 juill. 2022
We are so happy to hear you enjoyed our wonderful area, and appreciate any and all feedback. Rose
Avis provenant d’un site partenaire

10/10 – Excellent

A guest from Charlevoix, MI

Relaxing weekend getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was extremely nice being so close to downtown Charlevoix! Having restaurants and bars within walking distance was pretty awesome! The condo was beautifully decorated and the bed was perfect! I didn't spend any time cooking, but having a fridge for snacks was nice. I was able to Doordash anything I needed.
VrboOwner a répondu le 24 déc. 2023
Thank you for the AMAZING review Rose! We are so happy you enjoyed your stay in one of our beautifully decorated units! GM
Avis provenant d’un site partenaire

6/10 – Acceptable

Great Location but Condo a Bit Warn

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This is a really great location right in town with nice views of round lake. The exterior of building is in good shape and living room of condo was nicely appointed. The condition, however, was pretty warm. No strainer in the sink drain, loose cabinet doors, appliances in shaky condition, few hangers in the closet, lamp switches not working well, lights flickering.
VrboOwner a répondu le 11 août 2024
Thank you for taking the time to share your feedback. We're glad you enjoyed the location and views from the condo, and that you found the living room nicely appointed. We apologize for the issues you encountered, including the warmth of the unit and maintenance concerns. Please rest assured that we will address these matters promptly, including adding a strainer to the sink, fixing the cabinet doors, and checking the appliances and lighting. We appreciate your input and hope to have the opportunity to provide you with an improved experience on your next visit. Thank you again for your comments!
Avis provenant d’un site partenaire

4/10 – Médiocre

A guest from Lowell, MI

Not what it use to be

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Unit 239, unit in rough shape , smell was aweful , the owner backed out of his contract and wouldn’t get out , so I missed Ventician , the management handled it good , the grounds looked aweful , a fence bent so people could sneak in , I had my yacht their for 8 years , weeds between the land scape block floor around pool , Not what it use to be ,
VrboOwner a répondu le 14 août 2024
Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay in Unit 239. It's disappointing to hear that the unit's condition and smell were not up to standard, and we understand how frustrating it must have been to miss your stay at Ventician due to the situation with the owner. We're glad to hear that our management team handled the situation well, but we take your concerns seriously and will address them to improve our services. We also apologize for the condition of the grounds and the issues with the fence and landscaping around the pool. It's clear that the property did not meet the standards you had come to expect over the years, and we regret that your experience was not what it used to be. Your feedback is invaluable to us as we work to restore the quality of the property, and we hope you will consider giving us another chance in the future. Thank you for bringing these matters to our attention.

À propos de l’hôte

Hôte : Northern Michigan Escapes

Image de profil de l’hôte

Langue(s) :

Anglais

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