"This property could not be more beautiful. On top of the landscaping, lovely path lighting, and incredible views, we saw sea lions and whales. The house itself is stunning. The bathrooms are generous and pretty, the kitchen is roomy and functional, the den is cozy, the main space is lovely, and the decks are wonderful and perfect for yoga. Every room has lots of natural light and incredible ocean views. The driveway has plenty of room for cars. The sauna, hot tubs, outdoor shower, and gas fire pit are clean and in working order, and were truly delicious luxuries. All is as it appears in the photos - really special.
Big Sur is, of course, one of the most beautiful places on earth. Nearby hiking, camping, and food is phenomenal, and the drive to and from this rental is breathtakingly gorgeous.
On the other hand, we experienced many minor problems and inconveniences. The space was still being cleaned more than an hour after our rental started. In the middle of our stay, with roughly 24 hours' notice via email, we were informed that work would be done on the grounds, which meant the property was less than peaceful and private for several hours, and that some of our guests had to move their vehicles.
The router provided did not work. We were able to connect a device to the internet via an Ethernet cable, but the lack of WiFi - coupled with the absence of cell service - was a significant hassle for our guests. We found the extensive, expensive sound system worthless; it cut in and out too frequently to be anything but a frustration. The ice dispenser in the refrigerator did not work properly. The dish drying rack provided spilled water on the counter and the floor. One leg fell off of the outdoor deck table, and we spent quite a bit of time working to reattach it. One nozzle on one of the hot tubs was very temperamental, and shutting it off was quite difficult. Overall, communication from management was sparse and not terribly helpful, and at times all of this became very frustrating.
For the number of guests we had, and the kind of week we wanted, this rental was amazing; we would do it all again in a heartbeat. All the frustrations and deficiencies were ultimately peripheral to a lovely and memorable experience.Think twice about trusting this management team with any high-pressure event, however, and if you can't live without WiFi or the speakers this rental promises, double check that these systems have been repaired or replaced.
Guest: David G.
Date of Stay: May 2016
Review Submitted: May 25, 2016