6/10 Okay
Clint J., Phoenix, Arizona
Jul 15, 2019
Liked: Cleanliness, check-in, communication, location
Nice house but had several issues
We were so excited to stay at this beautiful home but we had some difficulties. The first issue came after we booked this property through VRBO the owner sent us a separate contract stating we owed an additional large sum of cash for a cleaning fee. I'm fine with paying a cleaning fee if I know about it in advance of booking and can plan it into the budget. We went ahead with the reservation anyways and paid the extra fee when we arrived. The house was as pretty as it looks in pictures but is a good 10 to 15 min drive from beaches and from town which didn't bother us too much as we were looking forward to relaxing at the property. My husband planned on getting some work done while we were there but the internet is so slow it was completely unusable. We couldn't even use it to research restaurants or things to do in the area it was sooooo slow. And our last issue was Mosquitos. They were miserable. We couldn't even go outside in the morning or evening to eat on the patio. We couldn't even open the windows to let any breeze in. Basically we were trapped inside and even then we all got eaten alive. We couldn't wait to leave. The first night my 10 year old son got over 150 bites. We had to take him to the doctor to get creams. When we showed the property manager he tried to tell us that he had chicken pox. Not sure what the owner can do about the bugs but just wanted to make other travelers aware as I would never stay here again.
Clint J.
Stayed 4 nights in Jun 2019