6/10 Okay
Stewart I.
May 17, 2024
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
Very Disappointing
We were really looking forward to a relaxing stay after our week or driving around Cadiz, Seville and Ronda.
The apartment looked amazing in your advertisement listing however it proved to be very stressful from the time of arrival outside the complex.
The key box was there as described to access the keys to the apartment but no key throb to open the car park gate (we called the host but no answer). Found key in apartment. The underground car park is very difficult to negotiate going in and coming out.
Once in the apartment (which looked really nice) we found the patio doors in the lounge and second bedroom didn't lock which was a concern as there wasn't a safe for our passports, valuables and cash which meant we would have to take these items with us every time we left. You did send maintenance out to replace the locks but this was an intrusion to our time on holiday and should have been repaired before letting out the property.
The next issue with our stay was the pool! it wasn't open to use until the 1st June. The pool was a major part to booking this apartment as we prefer to use a pool than the beach which cost 6-10euros each per day.
MAIN PROBLEM WITH THIS APARTMENT!!!!
The air conditioning filled the apartment with a stench of a sewer. We woke up in the night feel sick and coughing.
We turned off the aircon and opened all the windows and doors and sat out on the balcony until it cleared. We did not use it again which made the warm night very uncomfortable. Very Poor.
Stewart I.
Stayed 10 nights in May 2024
