Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed at Casa Chiquita at multiple occasion had a pleasant experience in the past but this last stay has been a fiasco of biblical proportion. First the day before our arrival we found out that construction and expansion in the pool area was going to take place which involves extensive wood cutting , drilling and hammering so a lot of noise and workers in full view) without for us to be aware or notify so. After speaking with Shantee that day she reached out to the owners to let them know that this was not acceptable and that the work could not fo on wheels we were here . Further more this house is rented with pool and spa access and use which was not possible with all the lumber and equipment stored so we were not able to have full use of the property.The main sliding door lock is broken and either the property management is as not aware or simply was not honest about it since a bar is as placed in the glide to attempt to keep the door closed and secure, however the bar was too short and anyone could slide the door 1 to 2 inches , lift it into the top glide and remove it to enter the house, or with a screw driver or a metal bar pry it open, therefore leaving the property unsecured and unsafe. When all of this was mentioned we got a lot of excuses and run around and the answer kept coming up that this is very safe area.... A very irresponsible attempt to answer for an unsecured house.Kitchen appliances have been non operable and this is not new.The worse part is how this was handled making us , the guests feel that we were in the wrong and exaggerating the situation. Safety and comfort to The guest should and must be a priority for the owners and management company. although a proper length bar was provided 3 days later after much insistance, since the door does not have a working latch into the wall it can still be lift vertically to open. We stayed 4 nights and the issues were not remedied for 3 days, and the lock wasStill not repaired