ワイレアホームW /プライベートテニスCt Keawakapu Bchの階段

I was unaware the neighboring property would be under construction when the reservation was made. When the site was cleared in the summer of 24, active construction ceased and I was advised the heavy equipment had been moved to Lahaina. No date for its return was given. Moreover, I was repeatedly assured by the project manager that the dust fence blocking the view of the construction site would be up by the first week of Jan. 25, however they delayed it until early Feb. 25. I immediately responded to the guests' concerns, which surprised me because the guests who immediately preceded him praised the house and property and did not complain about any broken appliances or fans. In response to the reviewers' concerns, I immediately ordered another cleaning, dispatched the fan repair person, and was thanked by the guest for the prompt action. Some of the beach chairs are used, several are new as of October 24. The sun, sand and use take their toll and I always offer to purchase new ones when the old ones age out. With respect to the remodel next door, I am advised that it is just a remodel, not a tear-down, with work slated to begin sometime this spring 25. I cannot control property owned by others but I strive to keep my guests well informed when I possess the information. However, I am not omnipotent. What I always do is to immediately respond to concerns when they are brought to my attention.

Unfortunately, had this guest reached out during their stay, we would have immediately addressed all their concerns during their stay instead of after. We use Bowman Pest Control and are happy to provide verification of the service at any time. The provided supplies are set forth in our agreement. Guests often leave their coolers. We do not provide a cooler because they are so frequently lost or destroyed.