6/10 Okay
Anna K., Ann Arbor
Aug 11, 2023
Liked: Cleanliness, location
Disliked: Check-in, listing accuracy
Great location but read the fine print (that you get after you can’t get a refund anyway)
Clean little apartment with beautiful wood floors overlooking the drawbridge. It says they have a Keurig machine, but they do not include any pods so there actually wasn’t any way to make coffee. This listing does not mention that, but the email you later get right before check-in and well after the time of getting any refund does say that. When we arrived, I did not have the exterior door combination, which I later found under the management company email drop-down category “miscellaneous/other.” That code to get in wasn’t in the welcoming text, and when I called the management company, the first person could not help me and had to pass me onto someone who was able to tell me the code so we could get in. The pull out bed is a nice queen-size, but this listing does not mention that the mattress needs to be inflated, and there is no inflator. (when I asked about finding that I got the management company response “I have no idea”). So you end up sleeping on a mattress that is even thinner than the usual pull out couch mattress and not very comfortable. I had been assured there was a grill with gas available, but there was no grill in sight anywhere around the patio areas. By that time I did not feel like asking the management company any more questions. Overall, this is a nice place with exactly what you would expect given the location, but there is a large management company fee given the service and some missing things that I did not expect from reading this listing.
Anna K.
Stayed 3 nights in Jul 2023
