The great: The Location is amazing! The kitchen was well stocked.The "needs work": The beds, bedding, and towels are really bad. Small, scratchy towels, sheets were very poor quality, and the mattresses were absolutely horrible. The main bedroom does not hold the king, only 2 smaller beds. The room with a king has NO windows in it and is quite depressing, not sure that is safe to not have a window. The walk in shower does not drain properly and the vent in the other bathroom could not be used because of a loud noise coming from it. The BIG issue, was the elevator would randomly stop working. We were on the 5th floor and unable to walk up all of the flights of stairs. When we called the emergency line, they basically said oh well, it should eventually reset it self. We explained that we cant access our room and belongings, and when we asked if we could be moved to an accessible room, they said "it doesn't work that way". According to other guests, there is a constant issue with this elevator. If you have mobility challenges, do not stay at this location. Eventually, the elevator did reset, but it did continue to get stuck and not open.