2/10 Bundkarakter
Ashley N.
30. nov. 2025
Synes godt om: Indtjekning
Synes ikke om: Rengøring, kommunikation, beliggenhed, annoncens rigtighed
If I could give zero stars I would. Property was very dirty. Cob webs and dust everywhere. Given my experience with some properties and the hot tub function, not working or not turned on in the past rentals, I reached out to the host days before the trip asking about the hot tub. I was assured that it was all set! When we arrived, The hot tub wasn’t working and only 89 degrees. I contacted the host for assistance, she said someone would come out at 8 am the next morning. I asked if someone could come out now because the hot tub wasn’t working and the fridge had water leaking all over the floor. She sent someone who didn’t speak English and didn’t fix anything. It wasn’t until the next day when some other gentleman came out to fix the busted up fence in the front yard, when we asked him to help us out. He fixed both the hot tub and ice maker in less than 30 mins. To top everything off, my son left his wallet on the living room table. We know for a fact it was there. We contacted the host and she said she would ask the housekeeper, she said the housekeeper didn’t say anything about a wallet. That wasn’t my question. I didn’t hear back for days and even waited to do a review out of respect. I asked again about my sons wallet and if she touched base with the housekeeper and the reply was “no one’s seen a wallet.” Well I’m pretty sure she just took it. I hate to accuse anyone of stealing but given our experience and the lack of concern was disheartening. Don’t recommend.
Ashley N.
Overnattede 3 nætter i november 2025
