Condo

Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4

Photo gallery for Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4

Living area
Living area
Living area
Living area
Dining

Reviews

9.2 out of 10
Wonderful
1 bedroom1 bathroomSleeps 4694 sq ft

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Charlevoix, MI
  • Place, Beaver Island Boat Company Ferry Terminal
    ‪3 min walk‬
  • Place, Charlevoix Beach
    ‪3 min walk‬
  • Place, Mushroom House
    ‪8 min walk‬
  • Airport, Pellston, MI (PLN-Pellston Regional)
    ‪53 min drive‬

Rooms & beds

1 bedroom (sleeps 4)

Bedroom 1

1 King Bed

Other Space 1

1 Double Sofa Bed

1 bathroom

Bathroom 1

Toilet · Shower only

Spaces

Deck or patio
Kitchen
Kitchenette
Balcony
Outdoor play area
Garden
Dining area

About this property

Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4

*Dogs Allowed with a Non-Refundable Fee, charged separately if booking on a 3rd party site.

Pointes North Inn is one of Charlevoix's unique condominium suites that book like a hotel room. Book for the condo's privacy, stay for the hospitality.

This beautiful condo boasts ceiling fans, wood floors in the living areas, tile throughout the bathroom, beautiful carpet in the bedroom, and an updated kitchenette. The bedroom provides a king-size bed, a smart tv, an oscillating fan, and additional outlets with USB ports. Additional sleeping space is a queen-size sleeper sofa and an ottoman that converts to a twin bed in the living room. The bathroom has a walk-in shower with a removable shower handle, a movable shower chair, and grab-bars in the shower and by the toilet for easy accessibility. The living area contains a built-in countertop, plenty of storage, a mobile kitchen island with a full-sized fridge, coffee maker, microwave, toaster oven, electric dual grill/skillet, and crockpot for cooking. You will also find a hightop four-person table, a comfortable electric chair, it rises to assist with standing or sitting, and a 50" smart television. Through the french doors in the living room, is a private screened-in patio space with seating for four and a view of the bridge. In addition to the luxurious amenities in this unit, there are board games in the closet for guests to enjoy!

We provide towels and mini soaps for your use, and limited daily housekeeping services. Be sure to ask the front desk if you need a playpen or high-chair if you have a little one.

Pointes North Inn has high-speed Wi-Fi throughout the building and coin-operated laundry on the second floor. The lobby area has seating which overlooks the heated indoor/outdoor pool. The inside section of the pool is open year-round, while the outside section is closed off October to May.
Our prices include all fees. No hidden fees.

Add dates for prices

Amenities

Pool
Kitchen
Pet-friendly
Free WiFi
Air conditioning
Laundry

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 11:00 AM
default

Children

Children allowed: ages 0–17
default

Events

No events allowed
default

Pets

Pets allowed
default

Smoking

Smoking is not permitted

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

About the area

Charlevoix

Located in Charlevoix, this condo is in the city centre. Beaver Island Boat Company Ferry Terminal and Mt. McSauba Recreation Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Michigan and Boulder Park Nature Preserve. Charlevoix Circle of Arts and Artform Fabricating are also worth visiting. Take in the nearby slopes with skiing, or try out other outdoor activities such as ice skating and sledging.
Map
Charlevoix, MI

What's nearby

  • Beaver Island Boat Company Ferry Terminal - 3 min walk - 0.3 km
  • Charlevoix Beach - 3 min walk - 0.3 km
  • Lake Michigan Beach - 3 min walk - 0.3 km
  • Mushroom House - 8 min walk - 0.7 km
  • Lake Charlevoix - 18 min walk - 1.6 km

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 45 min drive

Restaurants

  • ‪B.C. Pizza - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Harbor View Cafe - ‬8 min walk
  • ‪Charlevoix Dairy Grille - ‬14 min walk
  • ‪JAX - ‬2 min drive

Frequently asked questions

Does Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4 have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4?

As of 21 Apr 2026, prices found for a 1-night stay for 2 adults at Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4 on 28 May 2026 start from £154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4 pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4?

On-site parking is available at the property.

What time is check-in at Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4?

Check-in begins at 4:00 PM.

What time is check-out at Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4?

Checkout is at 11:00 AM.

Where is Dog Friendly | Downtown Charlevoix Condo | Indoor/Outdoor Pool | Sleeps 4 located?

Located in the heart of Charlevoix, this condo building is steps away from Beaver Island Boat Company Ferry Terminal and Lake Michigan. Charlevoix Beach and North Seas Gallery are also within 5 minutes.

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 60 out of 83 reviews
Rating 8 - Good. 14 out of 83 reviews
Rating 6 - Okay. 4 out of 83 reviews
Rating 4 - Poor. 4 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

9.4/10

Cleanliness

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Check-in

9.8/10

Communication

10/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Elaine S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location!
Stayed 2 nights in Aug 2025
Response from VrboOwner on 18 Sept 2025
Thank you so much for your five-star review of Pointes North Inn, Suite 101. We’re delighted to hear that you enjoyed your stay and that the location stood out as a highlight. At Northern Michigan Escapes, we are proud to manage vacation rentals that combine comfort, convenience, and the unique charm of Northern Michigan, and it’s wonderful to know that Suite 101 met your expectations. The location of Pointes North Inn truly is one of its best features. Nestled right in the heart of downtown Charlevoix, this property is just steps away from Round Lake, the Pine River Channel, and the iconic Charlevoix drawbridge. Guests love being able to walk to boutique shops, art galleries, coffee houses, and local restaurants, as well as enjoy Lake Michigan beaches, the marina, and evening sunsets at the pier—all without needing to drive. Having everything right outside your door makes it an ideal spot for a Northern Michigan getaway. Suite 101 itself offers the comfort and functionality that make Pointes North Inn such a favorite. Guests enjoy the condo-style layout, which often includes a private bedroom, living space, and kitchen amenities that allow for a true home-away-from-home feel. Many units also feature screened-in patios or balconies, giving guests a chance to relax outdoors while enjoying the fresh Charlevoix air and easy access to the town. We also take pride in ensuring that each condo is expertly cleaned and well maintained by our housekeeping and property care teams. On-site free parking, easy check-in, and the support of our friendly staff add even more convenience, making your stay stress-free from start to finish. Thank you again for your kind words and for highlighting what makes Pointes North Inn such a special place to stay. We’re thrilled that you found Suite 101 to be a great getaway spot, and we look forward to welcoming you back to Pointes North Inn and Northern Michigan Escapes for another memorable Charlevoix experience.
Verified

10/10 Excellent

Joe P.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great little get away spot for the 3 of us
Stayed 2 nights in Aug 2025
Response from VrboOwner on 16 Sept 2025
Thank you so much for your wonderful 10/10 review and for staying with us at Pointes North Inn, Suite 101, in downtown Charlevoix. We’re delighted to hear that you found it to be a great little getaway spot for the three of you. At Northern Michigan Escapes, we take pride in managing vacation rentals that provide both comfort and convenience while capturing the charm of Northern Michigan, and it’s wonderful to know that Suite 101 delivered exactly what you were looking for. The location of Pointes North Inn is truly one of its best features. Being right in the heart of Charlevoix means you’re just steps from Lake Michigan beaches, Round Lake, the marina, and the iconic Charlevoix drawbridge. Guests love being able to stroll downtown to explore boutique shops, art galleries, coffee houses, and popular restaurants, all without needing to drive. It’s the perfect place to enjoy everything the town has to offer, whether you’re in Charlevoix for a quick weekend or a longer Northern Michigan escape. Suite 101 itself provides the thoughtful touches that make a stay more comfortable than a standard hotel room. With a private bedroom, living space, kitchen amenities, and often a screened-in patio, guests have the flexibility to prepare meals, relax, and feel right at home. The condo-style setup makes it an excellent choice for small groups or families like yours who appreciate extra space while still being close to the action. We’re also pleased that you found this unit to be a perfect fit for your group of three. Cleanliness, comfort, and convenience are our top priorities, and our housekeeping and property care teams work diligently to ensure every condo is welcoming and ready for arrival. Thank you again for your glowing review and for highlighting what made your stay so enjoyable. We look forward to welcoming you back to Pointes North Inn and Northern Michigan Escapes for another memorable Charlevoix getaway!
Verified

10/10 Excellent

Mary G.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The bed was awesome- and I have a bad back and hip! Close to everything!
Stayed 2 nights in Oct 2025
Response from VrboOwner on 10 Nov 2025
Thank you so much for your perfect 10/10 review of Pointes North Inn, Suite 101! We’re thrilled to hear that you had such a wonderful stay and that the bed provided the comfort you needed—especially since you mentioned dealing with back and hip pain. At Northern Michigan Escapes, we know how important a good night’s rest is, and we’re delighted that our high-quality bedding and supportive mattresses helped make your stay relaxing and rejuvenating. It’s also fantastic to know that you loved our unbeatable downtown Charlevoix location. Pointes North Inn is ideally situated just steps from Round Lake, the Pine River Channel, and the iconic drawbridge, offering easy access to the city’s boutique shops, art galleries, restaurants, and waterfront attractions. Guests particularly enjoy being able to walk to Lake Michigan’s beaches, catch a sunset from the pier, or enjoy local favorites like the Bridge Street Taproom and Villager Pub—all within minutes of their suite. Suite 101, like all of our condos, is individually owned and professionally managed by Northern Michigan Escapes to ensure every guest enjoys a clean, comfortable, and well-maintained space. From the cozy living areas to the convenient amenities such as a full kitchen and screened-in patio, every detail is designed to make your stay as relaxing and convenient as possible. We truly appreciate your kind words and are so glad that both the comfort of your suite and the prime location enhanced your experience. Guest satisfaction is always our top priority, and it’s rewarding to hear when guests leave feeling refreshed and eager to return. Thank you again for choosing Northern Michigan Escapes and Pointes North Inn for your getaway. We can’t wait to welcome you back for another restful and memorable stay in beautiful downtown Charlevoix—where comfort, convenience, and Northern Michigan hospitality meet perfectly.
Verified

10/10 Excellent

Raymond F.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location,
Stayed 2 nights in May 2025
Response from VrboOwner on 24 Jun 2025
Thank you for the five-star review! We're so glad you enjoyed the great location. We hope to welcome you back again soon!
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very close to downtown shopping, dining and Lake Michigan. Parking was easy and the screened in patio was nice for sitting in the morning and evening too.
Stayed 1 night in Jul 2025
From a partner site

10/10 Excellent

Giovanna G.

Well located

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Great spot, well located with easy check in instructions
Response from VrboOwner on 16 Sept 2025
Thank you for sharing your experience at Pointes North Inn 101! We’re so glad to hear you found it to be a great spot with a convenient location. It’s also wonderful to know the check-in instructions were clear and made your arrival stress-free. Guest feedback like yours is very valuable—it highlights both the ease of access and the benefits of staying in such a well-situated condo. We truly appreciate you taking the time to leave these comments and hope your stay was everything you were looking for. We’d love to welcome you back to Pointes North Inn for another comfortable and enjoyable visit.
Verified

8/10 Good

David G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beaver Island Trip

It was everything we expected. Close to restaurant and the ferry to Beaver island was just across the street.
Stayed 1 night in May 2025
Response from VrboOwner on 19 Jun 2025
Thank you for the great review! We're glad everything met your expectations and that you enjoyed the convenient location—especially being so close to restaurants and just steps from the Beaver Island ferry. We hope to welcome you back again soon!
Verified

10/10 Excellent

Alexa E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location!

We had a great stay at Pointes North Inn! It was very clean & so close to downtown! We would definitely stay here again!
Stayed 7 nights in Jul 2020
Response from VrboOwner on 22 Sept 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great stay at Pointes North Inn and enjoyed the clean accommodations and convenient location close to downtown. We’d love to welcome you back for another stay in the future!
Verified

10/10 Excellent

Deb B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

North Point Inn

Great clean place with a perfect location by town.
Stayed 5 nights in Jul 2021
Response from VrboOwner on 6 Aug 2023
We love to hear this Deb! Thank you for your wonderful feedback. We hope to see you next season. Sincerely, The Staff at Northern Michigan Escapes
Verified

10/10 Excellent

Bob W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Our stay

We had an enjoyable stay at Points North Inn
Stayed 5 nights in Jul 2022
Response from VrboOwner on 6 Aug 2023
Thank you Bob for your 5-Star Review! We appreciate your feedback and we're so glad you enjoyed your stay. We hope to see you next season! Sincerely, Northern Michigan Escapes
Verified

10/10 Excellent

Stephanie S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and clean place

This was a great Condo to stay at in Charlevoix. Great location for walking downtown and very clean condo. Loved the outdoor porch.
Stayed 2 nights in Oct 2024
Response from VrboOwner on 18 Nov 2024
Hi Stephanie, Thank you for the 5-Star review! We are so glad you had a great stay with us in Charlevoix. We hope to see you again soon. Sincerely, NME
Verified

10/10 Excellent

Arnold M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Enjoyed Our Stay

Good Value
Stayed 2 nights in May 2022
Response from VrboOwner on 6 Aug 2023
Hi Arnold, Thank you for the 5 Star review! We are so happy you enjoyed your stay with us and look forward to seeing you again soon! Sincerely, The Staff at Northern Michigan Escapes
Verified

8/10 Good

Andrew J.

Liked: Check-in, communication, location, listing accuracy
Wate tap in bathroom leak ing reported to reception bathroom floor dirty
Stayed 2 nights in Sep 2025
Response from VrboOwner on 5 Oct 2025
Thank you for sharing your feedback about your stay in Pointes North Inn, Suite 109, and for rating us 8/10. We sincerely appreciate you taking the time to bring these details to our attention, as maintaining clean, comfortable, and well-maintained accommodations is one of our top priorities at Northern Michigan Escapes. We’re very sorry to hear about the leaking bathroom tap and the cleanliness concern on the bathroom floor. Your comments have been shared directly with our property care and housekeeping teams to ensure both issues are immediately addressed. Our maintenance staff is available seven days a week to handle in-room repairs like plumbing leaks, and we always encourage guests to contact us at any time during their stay so we can resolve concerns quickly. We appreciate that you reported the issue to the front desk—guest communication is vital in helping us maintain the high standards we’re known for. At Northern Michigan Escapes and Pointes North Inn, we strive to provide every guest with an exceptional experience, from spotless accommodations and responsive customer service to a convenient downtown Charlevoix location. Suite 109, like all of our units, offers easy access to local shops, restaurants, and the scenic Lake Michigan shoreline, making it an ideal choice for guests looking to enjoy everything the area has to offer. We truly value your honest feedback and will use it to continue improving our property and service. Thank you again for staying with Northern Michigan Escapes and for highlighting areas where we can do better. We hope you’ll give us another opportunity to provide a seamless and fully satisfying experience during your next visit to Charlevoix.
Verified

10/10 Excellent

Jim H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Summer get away

We had a great time. Love the area. Love the location - walking distance many things. Room was very clean and service was great.
Stayed 4 nights in Aug 2023
Response from VrboOwner on 29 Aug 2023
Hi Jim, Thank you for the 5-Star review. We are so happy you had a great time staying with us. We hope to see you again for your next Summer Getaway! Sincerely, The Staff at Northern Michigan Escapes
From a partner site

10/10 Excellent

Mary C.

Great summer vacation.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The staff and condo was wonderful cannot wait until October to return.
Response from VrboOwner on 25 Aug 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with both our staff and the condo. It’s fantastic to know that you’re already looking forward to your return in October. We can't wait to welcome you back for another great stay!
From a partner site

10/10 Excellent

Mary C.

Great summer vacation.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The staff and condo was wonderful cannot wait until October to return.
Response from VrboOwner on 26 Aug 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with both our staff and the condo. It’s fantastic to know that you’re already looking forward to your return in October. We can't wait to welcome you back for another great stay!
From a partner site

10/10 Excellent

Charlevoix Fun

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The stay was great & the location is perfect to walk the town.
Response from VrboOwner on 6 Aug 2023
Thank you Mary, for this 5-star review!!! Our location does make it easy to enjoy the downtown shops and restaurants. We hope you will visit us again!! Sincerely, Pointes North Inn Management
Verified

10/10 Excellent

Sandra D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful place

The room was very welcoming, even providing treats in a cute bag for our dog, including bowls! The pool water was very warm. I enjoyed it very much
Stayed 1 night in Apr 2022
Response from VrboOwner on 23 Sept 2024
Thank you so much for your wonderful review! We're thrilled to hear that you and your dog felt so welcome, and we're glad the treats and bowls were a hit. It’s great to know you enjoyed the warm pool as well. We’d love to welcome you back for another stay soon!
Verified

8/10 Good

Dianna M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Mr. & Mrs. M.

Thank you for allowing dogs!
Stayed 2 nights in Nov 2023
Response from VrboOwner on 17 Sept 2024
You're very welcome! We're glad to hear you enjoyed bringing your dog along. We love being able to accommodate our guests and their furry friends. We hope to welcome you and your pup back again soon!
Verified

10/10 Excellent

Nicole M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place and perfect location

This property was perfect. Just enough space for us and our 2 dogs. And the perfect location. I love just being able to walk out the front door and walk everywhere. Shops, restaurants and the beach etc. I would highly recommend it. The staff was super friendly as well.
Stayed 3 nights in Aug 2021
Response from VrboOwner on 6 Aug 2023
Thank you Nicole for your kind review! We're so glad you and your fur babies enjoyed your stay in our Pointes North #101 Condo. We hope to see you next season with the pups. Sincerely, The Staff at Northern Michigan Escapes
From a partner site

10/10 Excellent

Carrie M.

Great location

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect location with a friendly staff. The facilities are a little worn but very serviceable. I plan on returning next year
Response from VrboOwner on 11 Aug 2024
Carolyn, Thank you for the honest review and we are glad to hear that the staff was friendly. I'm sorry we did not give you a 5 out of 5 on the cleaning I hope we can make you next stay with us a perfect experience. Keith Stark
Verified

4/10 Poor

Conni K.

Liked: Check-in, communication, location
Disliked: Cleanliness
Dark handicapped room. There were crumbs on the floor the dog kept trying to get at. Was not aware it was a handicapped room. Very loud due to major road just out the door. Bedroom was very hot to sleep in. No cooktop so had to go out to eat. Was nice to have the patio but you could not sit out there due to the noise. We paid for 2 nights but left the following morning. We were not comfortable in the room.
Stayed 2 nights in Sep 2025
Response from VrboOwner on 21 Sept 2025
Thank you for taking the time to share your honest feedback about your stay at Pointes North Inn, Suite 101. While we are glad that you found value in having a patio space, we are truly sorry to hear that other aspects of your experience did not meet your expectations. At Northern Michigan Escapes, we aim to provide all guests with vacation rentals that are clean, comfortable, and enjoyable, and we regret that Suite 101 fell short for you. We apologize for the cleanliness issue you encountered with crumbs on the floor. Our professional housekeeping team works hard to prepare each condo before arrival, and your comments will be shared directly with them to ensure greater attention to detail moving forward. Cleanliness is one of our top priorities, and we regret that this was not reflected during your visit. We also understand your frustration about not being aware that the condo you booked was an ADA-accessible unit. While these units are designed to accommodate guests with mobility needs, they can feel different in layout or lighting compared to other suites. We’ll review our property descriptions and booking details to ensure this is communicated more clearly, so future guests are fully informed prior to arrival. Noise from the nearby road is another concern we take seriously. While the property’s downtown Charlevoix location means guests are steps away from the drawbridge, Round Lake, Lake Michigan beaches, shops, restaurants, and coffee houses, it can sometimes come with increased activity and traffic sounds. Your feedback highlights the importance of making sure guests are aware of this balance between location convenience and occasional noise. We also regret that the temperature in the bedroom was uncomfortable for you. Our team will review the HVAC functionality to ensure everything is operating properly so future guests can rest easily. Additionally, we understand that not having a cooktop in this particular suite impacted your plans. While some of our condos are equipped with full kitchens, others offer kitchenettes, and we will continue to refine how we present these details so that expectations are clear before booking. We appreciate your candor and are genuinely sorry that you felt the need to depart early. Your feedback helps us improve both our properties and our communication with guests. While this experience was not what you had hoped for, we would love the chance to welcome you back to another suite at Pointes North Inn or one of our other Northern Michigan Escapes vacation rentals, where we are confident your stay would be more in line with the quality and comfort we strive to provide.
Verified

8/10 Good

DONALD C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very Good

Excellent lodging in regard to the facility. The location is not the best; it being situated on the main drag of the city with all the traffic noise.
Stayed 3 nights in Aug 2023
Response from VrboOwner on 13 Sept 2023
Hi Donald, Thank you for the review! We are glad you enjoyed your stay with us and the lodging wasn't the issue. Unfortunately we are not in control of the traffic noise, but do apologize if you experienced any inconveniences. Sincerely, The Staff at Northern Michigan Escapes
Verified

8/10 Good

Joan R.

Liked: Cleanliness, check-in, communication, location

Great location

excellent proximity to downtown Charlevoix. Easy walk to many amenities. Noise from upstairs loud at times. No WiFi the whole stay, otherwise amenities as expected. Bed and furniture comfortable, TV and appliances worked well.
Stayed 4 nights in Jul 2021
Response from VrboOwner on 17 Sept 2024
Thank you for your feedback! We're delighted you enjoyed the convenient location and found the bed, furniture, TV, and appliances to your liking. We apologize for the noise from the upstairs unit and the WiFi issues during your stay. We’re currently working on resolving these concerns to enhance our guests' experiences. We hope to have the opportunity to welcome you back and provide an even better stay in the future.
From a partner site

8/10 Good

Elyse H.

GM

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Our stay would have been fine but the GM was extremely rude on multiple occasions. The other staff were all great. She doesn't understand that her whole job is customer service. We will not be staying here again.
Response from VrboOwner on 22 Jun 2025
Thank you for sharing your experience. We're truly sorry to hear that your interaction with the General Manager negatively impacted your stay. Providing excellent customer service is a top priority, and it's disappointing to learn that this standard was not met in your case. We’re glad to hear the rest of the staff made a positive impression, and we will be sure to share your feedback with the management team for further review. We appreciate your honesty and regret that we won’t have the opportunity to host you again.

About the host

Hosted by Northern Michigan Escapes

Host profile image

Languages:

English

Premier Host

They consistently provide great experiences for their guests
Tell us how we can improve our siteShare feedback