Sea Breeze #4 - On the Beach

The place it just perfect. It's important to have the right expectations going in. It's not a hotel. No daily room cleaning and fresh towels are not delivered each morning. You have to clean up after yourself. But there is a laundry if needed. If you ask real nice they will swap your towels out for you.

If you can get over that - the place is clean and we'll equipped. You could move in and live there. The place is great and the view is beautiful overlooking the ocean. It's wonderful to sit on the balcony and sip coffee in the morning or have a glass of wine and watch the sunset.

The property manager and her assistant are kind and accommodating and went out of their way to make sure we were comfortable.

My family and I came down to go to Legoland and enjoy the beach this Unit was a great location and very convenient for me and my family

We came to see the ocean & were so happy to enjoy it up close AND from a beautiful, remodeled unit 2! Thank you Nancy for your prompt responses & hospitality! We will be back soon!

Before I describe the worst of this fiasco, our room had 1 towel per person for a week's stay, 1 face cloth total, 2 hand towels, no bath mat, limited toilet paper, & coffee filters. Months ago we booked our stay only to get a notice from our credit card company that our reservation was canceled! Apparently, the reservation system was taken over and we were shut out cold. We made a frantic call and after numerous exchanges with trying to deal with their computer glitches (what decade is this, anyway?) & call after call, we were given our accommodations back with the caveat that we needed to move for our last night. This was beyond comprehension, but we were desperate. Why, if we had already made our (earlier confirmed) reservations were WE needing to relocate? Questions as to what we would do with our belongings (there is no office on site) in the interim hours went unanswered. Until we arrived, we were never comfortable that we would, in fact, have a place to stay.

Towards the end of our stay, since we had to change rooms, we thought it would be easier on us (we're not young) & our two young grandchildren to extend a day so that we weren't spending our last day there moving from one room to another. Yep, at our expense for their issues. At this point, we learned that suddenly we could stay in the same room. Maybe. We waited & waited to learn our status. The day we were to move (or not), we had a power loss in our unit. We called to report it leaving voice mails throughout the day. This, of course, resulted in our refrigerator items being jeopardized. Later in the day, we called a number that we found posted on an information sheet (outdated information) on the refrigerator. We happened to reach a former employee who gave us a number to try. We reported our issue & shortly afterwards received a phone call from the person we had tried to call all day. She told us that she wasn't working that day! How does a company have just one employee available for emergencies & how is it okay to not let us know where we should be staying? 2 1/2 hours later (with two hungry little ones) a gentleman came to check out the things we already had done. Obvious fuse box, etc. He was not given the correct key to get into the main breaker! By this time, we were beyond ourselves with exhaustion. He told us to go ahead and move our belongings to another room, which took us 1 1/2 hours.

We love the condo location! directly in front of the beach. It has a large balcony with a table (where we had breakfasts and dinners) and two lounge chairs. The living room/dining room also overlooked the ocean. The unit is roomy. The sofa bed is not comfortable at all, but they have an inflatable mattress that you can put on top of the open sofa or directly on the floor. The location is perfect. Next door to a cafe where you can eat seafood on the patio, and within walking distance of Carlsbad downtown and restaurants.