2/10 Terrible
Donna C.
May 29, 2023
Liked: Location
Disliked: Cleanliness, check-in, communication
Disappointed
Didn’t get code to check in until 6pm-TWO hours late!
Dryer didn’t work-said an outside vendor was called-never showed up!
2 different TVs in 2 of the 4 bedrooms didn’t work-after I called I was told maintenance would come but they never showed up!
Hole in door of one of the bedrooms with paper sticking through it to keep the outside light out. Hole in bathroom flow from rotten wood. Stove light or vent didn’t work. Kitchen sprayer didn’t work. Duck tape on soap container in dishwasher. Dart board in game room didn’t work. Upper floor bathroom sink has residue on sick, brown splatters on wall, and shower faucet trickles with water. Bear statue on fireplace was broke-cutting hazard especially around children.
Highly disappointed! I’ve never stayed in a cabin with so many issues before . It ruined our family getaway.
I have left feedback for the property manager but not heard back as of yet.
I have pictures of issues with cabin and screenshots of check in arriving 2 hours late and all the times I had called.
Donna C.
Stayed 2 nights in May 2023