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We are sorry you feel that way. We strive to make our unit well above average by reinvesting rental incomes each and every year. In 2022 alone, these investments include a new straight staircase with enhanced lighting, a three panel sliding glass door, new living space furniture, new larger HD television with sound bar, and a new glass shower enclosure. Other years included replacing flooring, exterior furniture, beds, washer/dryer unit, windows, interior painting, and updating bathrooms.

Thank you for your feedback. We are sorry your stay did not live up to your expectations. As you can see, most of our reviews comment on the cleanliness and updates in our our unit in comparison to others at Ocean Edge. Since purchasing the unit six years ago, we have renovated bathrooms, purchased furniture and beds, replaced living area flooring, had the unit painted, and replaced windows; and based on your review, it will get another painting this year. The refrigerator, stove, dishwasher, and washer/dryer unit were all replaced in 2012. The tenant turnover cleaners are supposed to monitor the shower curtains and replace if necessary (we keep extras under the sinks in the bathrooms). We take a lot of pride in our unit and will continue to make updates every year.

Thanks for your review. The stairs will be replaced with a straight staircase after the 2021 rental season. We have had some positive feedback on the spiral staircase, which is very common on many Ocean Edge townhouses, but we had already arranged this summer to have the work done after the peak season. As far as bed linens, they are typically an option, but with COVID, it is best to play it safe for the safety of our current and future tenants, cleaners, and anyone else entering the unit. Pillows and blankets are updated regularly, but having safe touch points is most important.