We stayed at the Casa Makenna for three weeks in Jan/Feb 2017. There were 5 adults, two couples and a single.

I will simply describe our experience and let you be the judge.

The payment -- the owner did not want to use VRBO because " it is too expensive" as a result we wound up using another method, which cost us an additional $85.

The arrival -- we went to the property management company , their office was closed, but we were greeted by one of the employees. She told us how to get to the house, that the house was unlocked and keys were on the counter.

The HOUSE

No Water. --There was no water when we arrived. The property manager responded quickly and was able to get water flowing. The next morning no water again. They sent someone over. The next morning no Water. They told me to go on the roof and shake the tank. Later that day a man came to fix the water. His repair only worked partially. For the next two weeks we had no water from mid evening until 9:30 the next morning. We would fill a bucket with water for the late night/early morning flushes

The Chicken Farm-- the property directly behind the house is a chicken farm. The master bedroom and one of the downstairs bedrooms have windows overlooking the little farm. No problem with the chickens, it's the roosters. They start crowing at 3 am and just keep on crowing all night. Sleep is difficult, don't forget your earplugs.

The Decor-- master bedroom has king size bed and two night tables- rear bedroom has two single beds and a clock- front bedroom has queen size bed and one night table. There are no lamps , no dressers, no art , no mirrors

WIFI. There is no wifi. They are on a list. Apparently if you spend about $200 you can get to the top of the list. The owners don't want to spend the extra $. My family spent over $600 on various phone and data and Internet plans.

The Sundeck-- six feet away from the deck next door. Hard concrete benches, with an umbrella, no table. We asked for some deck loungers, two weeks into the trip the property manager showed up with two cheap plastic loungers, no cushions, but better than lying on the concrete deck.

The Pool. A nice little feature, but no room to sit and very little sun.

The Rest of the house- furnished as sparsely and cheaply as possible.

The owners are trying to sell this house, which perhaps explains their reluctance to spend any money on improving the furnishings.

This was the worst experience that I have had with VRBO.