We're 3 generations that have vacationed 30A annually for a decade. We're not wild college kids. Not our 1st rodeo. We’re respectful renters. Genuinely love 30A. 1-Booking: Submitted 50% dep on 2/4. On 3/21 owner questioned if we “qualified." They had incorrect guest # & rudely implied we were college kids w/out chaperones. Bad vetting process. I understand they have to check. Fine, but why 6 wks after accepting dep? Had there been an issue would’ve been impossible to find rental in late Mar. After I confirmed we're a family, they were nice. Initial & untimely interrogation was just poor. 2-Poor Communication: Major comm issues btwn owner management VRBO & HA. When hadn’t heard arrival instructions DAY BEFORE, I contacted owner myself & was told, “My management company, Sandcastle Escapes, has been trying to get in touch with you this week.” If they haven’t gotten me, why is no one checking email add? They had it wrong. With electronic submissions that shouldn’t be issue. I called SE & gave correct address. Still no email. Called again & had misspelled in a new way! Why no call or email from the owner who had been communicating with us? We ended up receiving arrival info 3 hrs before 1st car arrived. 3-Parking: If you’re looking to NEVER relax, stay here. Who can afford a home this size & fit in 2 cars? There's access to 1 addl visitor spot. This house sleeps 12. Packing luggage, beach items, 12 bodies & supplies still won’t fit in 3 cars. We had 4 couples from diff states so we had 4 cars. Ppl were taking photos of license plates, being rude & we even saw a tow on another vehicle. We ended up parking behind gas station. Sketchy. Mgmt either circles or has ppl watching. Not kidding. My poor mother could barely rest for counting, checking & worrying our cars were safe bc even when parked correctly were harassed. 4-Home: Terrible climate control & wifi. Found wet linens in wshng mchn. King pillows in std cases. No toilet brushes. Fridge reeked of seafood. A pro cleaning service should scrub & baking soda. Gross. Were not allowed access to upper deck. Was poorly explained (during hellish day of bad communication). Were given $100 card but expressed it wasn't ok w/ us. Never addressed. I explicitly said I was unhappy. In conclusion if you’re looking to relax away from real-life & stress u won’t get it here. Bc of cutthroat parking, ownership has created culture of angst. We’ve experienced many 30A spots & were shocked at general feel here.