Mountainside Overlook | Lake Views, Tree House & Hot Tub

Thank you for the 5-star review. We’re glad Mountainside Overlook was a wonderful spot for your family—having the downstairs area for the teenagers and two living rooms made it comfortable for a larger group. Happy to hear the location was perfect. We appreciated hosting you and would love to welcome you back to Mountainside Overlook!

Thank you for your 4-star review. We’re glad you found the house clean. We apologize that the outdoor space had not been rinsed and that the grill was not in usable condition. We’ll share this feedback with our housekeeping and maintenance teams to ensure these areas receive proper attention before future arrivals. We appreciate you bringing this to our attention and hope to host you again at Mountainside Overlook.

We appreciate your feedback and are glad to hear that you enjoyed our home's location. Thank you for choosing to stay with us and we hope to welcome you back soon for another amazing stay!

Hi Greg, We thank you for choosing us to host you and your group and look forward to hosting you again! Thanks, Taylor

Thank you for your review. I’m glad the space and views worked well for your family. I’m sorry the hot tub didn’t get very warm — our maintenance team will inspect the heater, controls, and chemistry. We’ll review the mattresses and replace pillows in the master as needed, and look into mattress toppers to address firmness. We’ll inspect or replace the inflatable mattress and ensure blankets are stored in sealed, clearly labeled packaging so their cleanliness is obvious. I’ll have the kitchen reorganized, add a knife block, and have the coffee grinder checked or replaced so whole-bean coffee isn’t an issue. We appreciate the feedback and hope to host you again.

Thank you for your detailed review! We’re glad the home was a great fit for your group and that you enjoyed the peaceful location on Lake Tahoe’s quiet side. We appreciate you noting the quick response from our management team regarding the towels. We also understand the upstairs bedroom heat was an adjustment without A/C, and thank you for your flexibility. Thanks as well for the tip about the email issues—we’ll keep a closer eye on communications to ensure everything reaches guests smoothly. Thanks again for choosing to stay with us. We’d be happy to welcome you back anytime!

Thank you for your review. Your feedback is much appreciated and the owner values all suggestions about the property. We are glad you liked the cabin and are sorry to hear you encountered some ants. We do strongly recommend guests let us know whenever there is a problem so that it can be addressed immediately in order to make the guest's experience is as pleasant as possible. Thanks for booking and we hope to host you again!

Thank you for your feedback, Ailyn. We wish we received communications from you at arrival regarding your overall experience while you were in house to better your stay. We have relayed your feedback to our local operations team for review and bettering the vacation experience moving forward.

Hi Rob, Thank you for your detailed input. We have been working with the owner on the issues you and your group brought to our attention in these reviews. Thanks again, and we hope you will choose to rent in Tahoe again!

Hi Scot, We're very sorry to hear about your experience and want you to know that our number one mission is to always ensure a positive and welcome stay in any of our properties. We strive for excellence and are driven to make our guests happy. That being said, we do have set guidelines for check-in and check-out times and early check-ins do not allow us to ensure that the property is guest-ready and in a condition that meets our standards. Since your party arrived hours before the check-in time without permission from our team, our cleaning crew had not yet serviced the unit. We appreciate your feedback and you are valuable to us as a guest. We take any feedback very seriously and always look to improve and grow from it.

Thank you for the review. The owner had been aware of the musty smell downstairs - mainly due to pets, which are no longer allowed. COVID made things difficult in terms of replacing carpets and general updates. It ultimately took one year from scheduling to completion for the carpet installers to replace the carpets, which was finally done in April, 2022 along with new baseboard moulding. In addition, the owner is constantly making updates to the property whenever possible. Our apologies for the wait past 4pm to check in. We assure you this was an anomaly. Late checkouts are granted upon guest's request. Late checkouts are granted upon guest's request. Prices have come down significantly in the Tahoe area since the height of the pandemic. We do hope you book with us again! All the best!!

Hi Bould, We are very sorry for the maintenance and cleaning issues during your stay. We encourage our guests to reach out during their stay, as our local on-site team is very reactive to immediate issues. Of the four bathrooms on the premises, the three that do have showers have since been tested to confirm that all do provide hot water simultaneously. It is possible for the hot water to temporarily run out if several consecutive showers are taken. Our apologies for the hot tub heating. The tub does take some hours to heat up if heating from base temperature of 80-deg. Also, the heating element will not activate if the jets are on. This is a safety feature of the tub to prevent a circuit break. The hot tub has also since been tested and is heating correctly. Our housekeeping team has been notified and coached about the cleaning issues, including the sheets. Again, our apologies here. Thank you again for your valuable feedback. The owner takes these issues very seriously and welcomes any and all feedback regarding the quality of guests' experience.

Hi Molly, We enjoyed hosting you and we hope to host you again on any of our properties.

Hi Chris, We're so thrilled to hear that you've enjoyed your stay. Thank you for bringing this to our attention, as the owner takes such issues very seriously. The bunk beds have since been fitted with memory foam mattress toppers. We appreciate the review and hope to host you again!

Hello Peter, We are absolutely thrilled to hear how much you enjoyed our home. We definitely cannot wait to host you and your family again!

Hi Laura, Thank you so much for staying at our home and writing this lovely review! We look forward to hosting you again.

Hi M, We are so thrilled to hear that you enjoyed our home! Thank you for staying with us and we will see you next time!

Hi Richard, Thank you for taking the time to write a thorough review. We take this very seriously. The hot tub issue should have been reacted to quickly to accommodate your group and for this we apologize. This has since been addressed. We have updated our listing to reflect the TV's set up for dvds and streaming only and that cable is not available. The bunk beds are being repaired for future use and the Kitchen has been equipped with newly purchased pots and pans. Again we thank you for your feedback and appreciate your candid review so that we can better accommodate our future guests.